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https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2017-18
Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2017 and 31 March 2018 .
https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/data-on-written-complaints-in-the-nhs-2016-17
Sep 14, 2017 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2016 and 31 March 2017 covering both ...
https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
Complaints Complaints to the NHS about hospital & community health services and family health services. Reports Hospital and Community Health Services complaints by organisation and service area: Hospital and Community Health Services complaints by organisation and profession ...
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.ombudsman.org.uk/news-and-blog/blog/trends-complaints-about-nhs-trusts
Sep 04, 2018 · Today we published our first quarterly health complaints statistics report, Complaints about the NHS in England: Quarter 1 2018-19.It presents data about the NHS complaints we have received, assessed and investigated from April to the end …
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
When making a complaint, you can choose to complain to either: the healthcare provider: this is the organisation where you received the NHS service, for example your hospital, GP surgery or dental ...Author: Department of Health And Social Care
https://www.evidence.nhs.uk/search?q=complaints+statistics
Apr 05, 2019 · Evidence-based information on complaints statistics from hundreds of trustworthy sources for health and social care. ... This report presents statistics on complaints about the NHS in England from April to June 2018 (Quarter 1). ... Concerns or complaints about an inspection How to raise a concern or complaint.
https://www.england.nhs.uk/statistics/
Today NHS England published the Diagnostic Imaging Dataset for the 12 month period up to October 2019. Data includes breakdowns of NHS imaging activity undertaken in England, as well estimates of GP usage of direct access to key diagnostic tests for cancer such as chest imaging and Brain MRI.
https://www.statista.com/chart/5920/the-most-common-nhs-complaints/
Sep 20, 2016 · The most common NHS complaints by Niall McCarthy, ... "Media and Technology", updated daily and featuring the latest statistics from the media, internet, telecommunications and …
https://www.gov.uk/government/statistics/data-on-written-complaints-in-the-nhs-2017-to-2018-quarter-3
Mar 07, 2018 · National Health Service; Official Statistics Data on written complaints in the NHS 2017 to 2018 Quarter 3 This quarterly collection is a count of written complaints made by (or on behalf of ...
https://www.england.nhs.uk/contact-us/complaint/
How do I feedback or make a complaint about an NHS service? How do I feedback or make a complaint about an NHS service? Most NHS care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the service you have received, it is important to let us know so we can improve.
https://www.isdscotland.org/complaints.asp
Complaints Statistics for NHS Scotland. If you are seeking complaints statistics for NHS Scotland, please see our NHS Complaints Statistics page. Making a complaint about healthcare . If you have a complaint about your treatment or access to healthcare please contact your local NHS Board. Find out how to make a complaint about the NHS.
https://www.bmj.com/content/356/bmj.j452
Feb 01, 2017 · The NHS Complaints Regulations require a complaint to be acknowledged within three working days and responded to within agreed timescales.5 Certain health and social care trusts run complaints awareness training—healthcare professionals …Cited by: 3
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.nursinginpractice.com/complaints-over-poor-communication-nhs
“All too often the people who come to us for help are unhappy because of the careless communication, insincere apologies and unclear explanations they've received from the NHS,” said ombudsman Julie Mellor. “A poor response to a complaint can add to the problems of someone who is unwell, struggling to take care of others or grieving.
https://researchbriefings.files.parliament.uk/documents/CBP-7533/CBP-7533.pdf
Health is a devolved policy area in Scotland, and the Scottish NHS differs in many regards from the NHS in other parts of the UK, in terms of structure, policy and performance. This briefing paper looks at statistics, key trends, and, where possible, comparison with other parts of the UK in the following areas of the NHS in Scotland:
https://www.health-ni.gov.uk/articles/complaints-statistics
Information within this section details the number of complaint issues received by health and social care (HSC) trusts broken down by programme of care and subject, the time taken to respond to complaints and health and social care (HSC) Board and family practitioner service complaints.
https://www.theguardian.com/society/2019/nov/19/leaked-report-exposes-nhs-worst-ever-maternity-scandal-shrewsbury-and-telford-hospital-trust
Nov 19, 2019 · A leaked status update on a review of clinical malpractice in the maternity service of Shrewsbury and Telford hospital NHS trust raised concerns about the …
https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
If this does not help, or you do not want to speak to the staff, you can contact the health board or trust’s concerns team. If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so.
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