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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
https://www.nhs.us/parents/student-membership/expressing-your-concerns/filing-a-complaint/
Before you begin the complaint process, please visit the NHS complaint process FAQ page to make sure that filing a formal complaint is the right action for you to take and you are familiar with the procedures and possible outcomes that may result. Step 3: Submit a …
https://www.nhs.us/parents/student-membership/expressing-your-concerns/complaint-process-faq/
However, you may contact the national office at [email protected] to check the status of your complaint at any time. How long does it take to review and resolve complaints? Generally, complaints will be reviewed within 20 business days of receipt. When violations are present, the …
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
https://digital.nhs.uk/about-nhs-digital/contact-us/feedback-and-complaints
Stage 1 - Make a complaint. To make a complaint, you can: email [email protected], putting 'stage 1 complaint' in the subject line; call our general enquiries line 0300 303 5678 (selecting option 2) You should put detailed complaints in writing to make sure we cover all your concerns. We will need: a clear, detailed description of ...
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
When making a complaint, you can choose to complain to either: the healthcare provider: this is the organisation where you received the NHS service, for example your hospital, GP surgery or dental ...Author: Department of Health And Social Care
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/tips-and-tools-to-help-you-make-a-complaint-about-health-services/Letter-of-complaint-about-NHS/
This letter template is for complaining about an NHS service for yourself. If you are complaining on behalf of someone else, use Letter of complaint about NHS on behalf of someone else To read more about making a complaint see Complaining about the NHS and Tips for writing a letter of complaint ...
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. For example if it's a complaint about your doctor, you could complain to the surgery.
https://nhscomplaintsadvocacy.org/
NHS Complaints Advocacy is a free, independent and confidential service available to anyone who wants support to make their complaint to the NHS.
https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
The Swansea Bay Community Health Council is a statutory organisation set up to monitor NHS Services for people living in the Neath Port Talbot and Swansea area. Members of the council regularly visit hospitals and GP surgeries within the health board's area to ensure that people in the area are receiving good services from the NHS.
https://nhsnss.org/contact-us/complaints/
New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology.
https://www.nhsbsa.nhs.uk/contact-us/complaints
If we can’t resolve your complaint, we’ll tell you what to do next and make sure our formal complaints procedure (PDF: 132KB) is followed. Complaints about NHS Pensions and NHS Student Bursaries have to be handled differently because of legislation. This is explained in the complaints procedure.
https://nhscomplaintsadvocacy.org/writing-a-letter-of-complaint/
Download this Guide to writing a letter of complaint Download a consent form Your letter should clearly outline the issue or experience you had and should ask for it to be investigated under the NHS Complaints Procedure. If you are writing on behalf of someone else who is a patient, rather than for yourself, you must show that you have the patient’s permission. Helpful tips Be brief Try to ...
https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2017-18
Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2017 and 31 March 2018 .
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