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https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
How to complain if you're unhappy with your GP or doctor's surgery 1 Complain about your GP surgery. Your feedback is important in making sure... 2 Contact the NHS in your region. Depending on where you live in the UK,... 3 Get help with your complaint. NHS Advocacy can give you free,... 4 ...
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
The complaints process. The NHS Constitution guarantees your right to complain. You have the right to have your complaint investigated properly and you can take it to the Parliamentary and Health Service Ombudsman if you’re not satisfied with the way in which the NHS has dealt with it.
https://www.legalexpert.co.uk/clinical-medical-negligence/how-to-claim/doctor-gp-negligence-claims/
Of all the people who lodged complaints against doctors in 2009, 45% of these related to issues with a GP. Since then, the number has continued to rise. Negligence, in these situations, can lead to an exacerbation of an existing condition or can even cause new, more worrisome conditions. It …
https://digital.nhs.uk/news-and-events/news-archive/2017-news-archive/number-of-written-complaints-about-nhs-increases-4-9-per-cent
Sep 14, 2017 · The figures mean on average 571 written complaints were made every day. The report, entitled Data on Written Complaints in the NHS, 2016/17, shows numbers of complaints about both primary and secondary care. It shows a 9.7 per cent increase in written complaints to GP and dental practices 4 compared with the previous year.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · To complain about a GP surgery, an NHS dental surgery, an NHS optician’s practice or a community pharmacy, please contact them directly. If you don't feel comfortable doing this, the health board may be able to act as an intermediary between you …
https://www.ombudsman.org.uk/sites/default/files/How_to_raise_concerns_about_a_general_practice_0.pdf
complaints about a GP practice If you are unhappy with the treatment or service you, a family member or someone you care for has received from a GP practice, you may want to make a complaint. This is information on how to raise a concern, give feedback or make a complaint to a general practice. This could get your problem sorted out by
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You can either complain to the NHS service provider directly (such as a GP, dentist surgery or hospital) or to the commissioner of the services, which is the body that pays for the NHS services you use. You cannot apply to both.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
The commissioner will vary depending on the NHS service you are complaining about. If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services,...Author: Department of Health And Social Care
https://www.england.nhs.uk/contact-us/complaint/
When making a complaint, you can choose to complain to either of the following: The healthcare provider. This is the organisation where you received the NHS service, for example your hospital, GP surgery or dental surgery. The commissioner. This is the organisation that pays for the service or care you received.
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England PO Box 16738 Redditch B97 9PT. By email to: [email protected]. If you are making a complaint please state: ‘For the attention of the complaints team’ in the subject line. By telephone: 0300 311 22 33. Our opening hours are: 8am to 6pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. We are closed on bank holidays.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. For example if it's a complaint about your doctor, you could complain to the surgery.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
NEW NHS COMPLAINTS PROCESS: As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from …
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS inform is Scotland’s national health information service. Its aim is to help people in Scotland make informed decisions about their own health and the health of the people they care for. Visit NHS inform to complain about a GP, pharmacy, dentist or hospital in Scotland
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
Health NHS and social care complaints Who is your complaint against? NHS hospital complaints. NHS hospital complaints. ... you can contact the CCG to raise concerns and they have a duty to follow up your complaint. Your GP. Apart from emergency care, hospital treatment is arranged through your GP and so if there are problems with your care at ...
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of …
https://nhscomplaintsadvocacy.org/
NHS Complaints Advocacy Our advocacy service is a free and confidential service available to anyone who wants support to make a complaint to the NHS. An opportunity to talk to someone independent of the NHS The individual assistance you need to feel supported to make your complaint and throughout the complaints process.
https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
NHS Complaints. How to raise a concern about the NHS in Wales . ... If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so. ...
https://www.bma.org.uk/advice/employment/complaints/dealing-with-complaints
May 30, 2019 · Complaints and disciplinary action The NHS complaints process requires a clear separation of complaints from disciplinary action. Where a decision is made to embark upon a disciplinary investigation, action under the complaints procedure on any matter which is the subject of that investigation must stop.
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