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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.england.nhs.uk/contact-us/complaint/
If you are thinking about making a complaint it is important to know that you have access to local advocacy to help you make your complaint and provide support throughout the complaints process. An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you.
https://www.ombudsman.org.uk/making-complaint/complain-us-getting-started/complaint-forms
Complaint form for NHS services in England You can now use our secure online form to complain about NHS services in England . The person making the complaint will need to register and login to do this.
https://nhsnss.org/contact-us/complaints/
Fill out our feedback form New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.
https://www.nhs.us/parents/student-membership/expressing-your-concerns/filing-a-complaint/
Step 3: Submit a completed NHS complaint with supporting documents. To ensure a thorough review of your concerns, complete the official NHS complaint form online and provide all required information. Updates regarding the status of a complaint will be sent via email. Complaints are reviewed within 20 business days of submission. Complaint ...
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology. You will also receive an explanation of any lessons learned or changes that will ...
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If possible, please submit the following consent form at the same time as your complaint or concern. We are also happy to post out a paper copy of this Consent Form if this is more convenient. NHS Lothian Disclosure of Confidential Information - CONSENT FORM. NHS Lothian Patient Experience Team is based at: Waverley Gate 2 – 4 Waterloo Place ...
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.nhsprofessionals.nhs.uk/en/Feedback
We also support Trusts in investigating and managing complaints. If you are concerned about an incident or there is a complaint about an NHSP Bank member or agency worker undertaking an assignment in your Trust then please discuss this with the individual at the time. ... please inform NHS Professionals by submitting a feedback form. All forms ...
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
Health NHS healthcare NHS complaints. ... You can make a complaint in writing, by phone, by email, in person or using an online complaints form. The complaints procedure is designed to resolve complaints quickly so you should try to speak to the doctor, nurse or other medical professional involved in your care. ... This leaflet suggests using ...
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/feedback-complaints-and-your-rights
The 'Feedback, complaints and my rights' section of the Charter summarises your rights when giving feedback or making a complaint to the NHS. Some of those rights are outlined below. Feedback. When receiving NHS care, you or any of your relatives have the right to give feedback, make comments, raise concerns, make a complaint.
https://contactcentreservices.nhsbsa.nhs.uk/selfnhsukokb/AskUs_Pensions/en-gb/5192/general/17150/how-do-i-make-a-complaint-about-nhs-pensions
NHS Pensions Complaints Procedure Where it is not possible to resolve a query or dispute by telephone through our Customer Contact Centre, NHS Pensions has complaints procedures for members and employers. ... please read the ‘Complaints and Disputes’ leaflet and then complete form ‘DRP1’ which are available on our website.
https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.
https://www.ombudsman.org.uk/making-complaint
Complaints about UK government departments and agencies in 2017-18 Ignoring the alarms: How NHS eating disorder services are failing patients; Maintaining momentum: driving improvements in mental health care; Performance against our Service Charter 2017/18 Quarter 2 (July to September 2017)
https://assets.nhs.uk/prod/documents/NHS-Website-Complaint-Process-v8.pdf
Action: User lodges complaint with the NHS website Service Desk At each stage of the complaints process, users can expect the following: A response within 30 business days. To be treated with respect and for responses to be courteous and relevant. Information on …
https://www.nhslothian.scot/YourRights/PatientExperienceAndFeedback/Pages/default.aspx
If you would like to give feedback to NHS Lothian, you can do so by speaking directly to the staff or service involved. Feedback includes compliments, enquiries, comments, concerns and complaints. Alternatively, you can contact the Patient Experience Team (PET).
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