Nhs Complaints Leaflet

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How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

NHS England » Complaining to NHS England

    https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
    NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology. You will also receive an explanation of any lessons learned or changes that will ...

Our Complaints Procedure Leaflet - NHS Greater Glasgow and ...

    https://www.nhsggc.org.uk/media/241732/nhsggc_complaints_procedure_leaflet.pdf
    Our Complaints Procedure Leaflet NHS Greater Glasgow and Clyde is committed to providing high quality care and treatment to our patients, and excellent service to others who use its services. We understand, however, that sometimes things go wrong. If something goes wrong or if you are dissatisfied

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    find details of who to complain to if your complaint is about NHS 24, the Golden Jubilee National Hospital, the Scottish Ambulance Service or the State Hospital in the NHS inform leaflet 'Feedback and complaints’. It is available on the NHS inform website at www.nhsinform.scot .

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?

Complaints NHS National Services Scotland

    https://nhsnss.org/contact-us/complaints/
    New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.

NHS Scotland: Feedback and Complaints (Factsheet) - NHS inform

    https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-scotland-feedback-and-complaints-factsheet
    NHS Scotland: Feedback and Complaints - Print files (ZIP, 15.1MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board. Who to contact at your health board

Complaints in the NHS

    http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
    All NHS organisations have a complaints procedure. This leaflet tells you what to do if you have a complaint or concern. The NHS complaints procedure does not deal with complaints about private treatment, local authority social services or where you have started legal action.

Our Complaints Procedure - NHS Greater Glasgow and Clyde

    http://library.nhsggc.org.uk/mediaAssets/Procedures/nhsggc_complaints_leaflet.pdf
    Our Complaints Procedure NHS Greater Glasgow and Clyde aims to deliver high quality healthcare and to use the views and experiences of those who access our services as part of a process of continuous improvement. This leaflet gives basic information about our complaints procedure. For advice on how to make a complaint, or for

Complaint handling - General Dental Council

    https://www.gdc-uk.org/information-standards-guidance/standards-and-guidance/complaint-handling
    Together with 28 organisations from across the dental sector, the GDC has developed a set of universal principles for handling complaints about dental professionals. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the benefit of all.

What is PALS (Patient Advice and Liaison Service)? - NHS

    https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
    Read the answers to more questions about NHS services and treatments. Further information. Get involved in the NHS How do I make a complaint about an NHS service? Feedback and complaints about the NHS in England; Comment on NHS services

leaflet Complaint - Easy read How to Make a

    https://www.pat.nhs.uk/downloads/patient-information-leaflets/other/592%20How%20to%20make%20a%20compalint%20easy%20reading.pdf

Patient Complaints Leaflet - grmc.nhs.uk

    https://www.grmc.nhs.uk/website/L81078/files/Patient%20Complaints%20Leaflet.pdf
    or email [email protected] OR you can contact the Patient Advice and Liaison Service (PALS) Tel: 0117 330 2436 or 0800 073 0907 or email [email protected] A more detailed version of our Complaints Procedure can be found on our website www.grmc.nhs.uk Gloucester Road Medical Centre Complaints Procedure Patient Information Leaflet

Complaints, Concerns and Compliments - mpft.nhs.uk

    https://www.mpft.nhs.uk/service-users-carers/complaints-concerns-and-compliments
    This leaflet is available in all premises or can be obtained from any member of staff. ... This is a free service which offers assistance with guiding you through the NHS Complaints process and can be contacted on 0800 161 5600 as above. Feedback on the Service Received from Customer Services.

NHS Ayrshire & Arran - Feedback and complaints

    https://www.nhsaaa.net/about-us/feedback-and-complaints/
    Freephone number for feedback, comments, concerns and complaints call 0800 169 1441 For more general information about making a complaint about the NHS in Scotland read the factsheet or leaflet. NHS Ayrshire & Arran is working with independent not-for-profit organisation Care Opinion (formerly Patient Opinion). ...

Complaint forms Parliamentary and Health Service ...

    https://www.ombudsman.org.uk/making-complaint/complain-us-getting-started/complaint-forms
    Before you download a complaint form Please make sure that we are the right organisation to look at your complaint and that it is ready for us. If you are not sure, our complaint checker tool 'Can we look into your complaint?' will help you. It only takes a few minutes.

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

Feedback and complaints - nhshighland.scot.nhs.uk

    https://www.nhshighland.scot.nhs.uk/Feedback/Documents/2017%20Feedback%20%20Complaints%20Leaflet.pdf
    The NHS has a two-stage complaints procedure. There’s also the right to take your complaint to the Ombudsman if you are unhappy with the Board’s investigation. ... For more information about anything in this leaflet, contact: • the NHS helpline on 0800 22 44 88 . ).



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