Nhs Complaints Procedure Wales

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Health in Wales NHS Complaints

    https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
    If this does not help, or you do not want to speak to the staff, you can contact the health board or trust’s concerns team. If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so.

NHS Complaints Procedure - Wales

    https://www.medicalprotection.org/uk/articles/nhs-complaints-procedure---wales
    The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Complaints in the NHS

    http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
    All NHS organisations have a complaints procedure. This leaflet tells you what to do if you have a complaint or concern. The NHS complaints procedure does not deal with complaints about private treatment, local authority social services or where you have started legal action.

Health – NHS Complaints – General information

    https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
    The Ombudsman can consider complaints about the care and treatment patients receive from the NHS in Wales. Complaints from patients or their representatives should, in the first instance, be brought to the attention of the relevant local Health Board or Trust.

Complaints - Public Health Wales

    https://phw.nhs.wales/use-of-site/complaints/
    Complaints relating to compliance with Welsh Language Standards. Public Health Wales is implementing the Welsh Language Standards Regulations (No.7) 2018. If you wish to raise a complaint relating to Public Health Wales’ compliance with the Welsh Language Standards, you …

Complaints - Betsi Cadwaladr University Health Board

    https://bcuhb.nhs.wales/contact-us/complaints/
    Non NHS healthcare treatment (including private dental treatment) A complaint which was made and investigated under the arrangements that were in place before 1 April 2011; To raise a complaint – you can contact the Complaints Team by: Phone: 01248 384194. Fax: 01248 385318. E-mail: [email protected]

Concerns / Complaints - Cardiff & Vale University Health Board

    http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints
    Concerns / Complaints. If you are unhappy with the treatment or care you are receiving, we would encourage you to raise your concerns as soon as possible, preferably to senior staff on duty at the time of the incident or the appropriate ward, hospital or community manager. ... You can also email the team at [email protected] or fill in a ...

Complaints against the NHS in Wales

    https://www.assembly.wales/Research%20Documents/Complaints%20Procedures%20in%20the%20NHS%20in%20Wales%20-%20Research%20paper-25082005-43805/05-030-English.pdf
    to whether the Bill's coverage will extend to Wales. 7 Number of complaints to the NHS in Wales, 2000-01 to 2003-04 The Welsh Assembly Government publication Complaints to the NHS in Wales, 2003-04 (SDR 70/2004) provides a range of data on complaints received by the Hospital and

Law Wales - NHS complaints

    https://law.gov.wales/publicservices/health-services/nhs-complaints/?lang=en
    • the persons to whom complaints may be made, • the procedure to the followed in making, handling and considering a complaint etc. In addition to ‘pure complaints’, the Welsh Ministers also have powers, pursuant to the NHS Redress (Wales) Measure 2008 (NHSRWM 2008), to provide redress.

How to complain about your dentist NHSBSA

    https://www.nhsbsa.nhs.uk/information-patients/how-complain-about-your-dentist
    Putting things right - raising a concern about the NHS. Guide to handling complaints in Wales. Private dental treatment. If you have a complaint about privately provided treatment, your practice will have a complaints procedure. If you are not happy with the result, you can contact the dental complaints service.

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    Wales home; Health NHS and social care complaints Complaining about the NHS NHS complaints procedure How to make a complaint. How to make a complaint about NHS services. This advice applies to England Print The care you receive from the NHS is …

Llandaff North Medical Centre Complaints

    http://www.llandaffnorthmedicalcentre.wales.nhs.uk/complaints
    Apr 30, 2018 · NHS Wales Complaints Procedure - "Putting things right" [External Link] Complaints not about the practice Should you have concerns about care or treatment received outside of this practice, for example at the hospital, then please discuss your concerns with the Health Board.

Complaints & Concerns - abuhb.nhs.wales

    https://abuhb.nhs.wales/about-us/complaints-concerns/
    Complaints & Concerns Aneurin Bevan University Health Board aim to provide the very best care and treatment. We welcome all of your views and want to learn from your experiences, good or bad.

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

Resolving problems and making a complaint about NHS care ...

    https://www.ageuk.org.uk/globalassets/age-cymru/documents/information-guides-and-factsheets/fs66w.pdf
    3 The system for NHS complaints in Wales There is a two-stage system for resolving complaints about the NHS in Wales: Stage one This stage will involve a local investigation by the body concerned, using the formal complaints procedure if required. The Welsh Government has produced guidance, ‘Putting Things Right’ (see below), which details how

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    NHS complaints guidance Updated 14 October 2015. ... Contact your local citizens’ advice bureau for support with complaints about the NHS, social services or local authorities.Author: Department of Health And Social Care



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