Nhs Complaints Statistics Uk

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Complaints - statswales.gov.wales

    https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
    Complaints Complaints to the NHS about hospital & community health services and family health services. Reports Hospital and Community Health Services complaints by organisation and service area: Hospital and Community Health Services complaints by organisation and profession ... GOV.UK; UK Statistics Authority ...

Data on written complaints in the NHS, 2016-17 - NHS Digital

    https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/data-on-written-complaints-in-the-nhs-2016-17
    Sep 14, 2017 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2016 and 31 March 2017 covering both ...

Data on written complaints in the NHS - 2017-18 [PAS ...

    https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2017-18
    Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2017 and 31 March 2018 .

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    We use cookies to collect information about how you use GOV.UK. We use this information to make the website work as well as possible and improve government services. ... NHS complaints guidance ...Author: Department of Health And Social Care

Data on written complaints in the NHS 2019-20 ... - gov.uk

    https://www.gov.uk/government/statistics/data-on-written-complaints-in-the-nhs-2019-20-quarter-2
    Dec 05, 2019 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are …

Statistics - england.nhs.uk

    https://www.england.nhs.uk/statistics/
    Today NHS England published the Diagnostic Imaging Dataset for the 12 month period up to October 2019. Data includes breakdowns of NHS imaging activity undertaken in England, as well estimates of GP usage of direct access to key diagnostic tests for cancer such as chest imaging and Brain MRI.

Trends in complaints about NHS trusts Parliamentary and ...

    https://www.ombudsman.org.uk/news-and-blog/blog/trends-complaints-about-nhs-trusts
    Sep 04, 2018 · Today we published our first quarterly health complaints statistics report, Complaints about the NHS in England: Quarter 1 2018-19.It presents data about the NHS complaints we have received, assessed and investigated from April to the end …

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

The NHS website - NHS

    https://www.nhs.uk/
    Find out how your medicine works, how and when to take it, possible side effects and answers to your common questions. Every month, over 1 million appointments are booked online and over 2 million prescriptions are ordered without needing to visit a GP. Take our quiz to get your free plan, designed ...

How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?

complaints statistics - NHS Evidence

    https://www.evidence.nhs.uk/search?q=complaints+statistics
    Apr 05, 2019 · Results for complaints statistics 1 - 10 of 2195 sorted by relevance / date. Click export CSV or RIS to download the entire page or use the checkboxes to select a subset of records to download ... This report presents statistics on complaints about the NHS in England (Quarter 3 2018-19). It presents data about the NHS complaints we have ...

Understanding patient complaints The BMJ

    https://www.bmj.com/content/356/bmj.j452
    Feb 01, 2017 · The NHS Complaints Regulations require a complaint to be acknowledged within three working days and responded to within agreed timescales.5 Certain health and social care trusts run complaints awareness training—healthcare professionals …Cited by: 3

Damning report finds ‘serious failings’ in NHS mental ...

    https://www.theguardian.com/society/2018/mar/21/damning-report-finds-serious-failings-in-nhs-mental-health-services
    Mar 20, 2018 · In a report analysing more than 200 complaints about NHS mental health care Behrens highlighted “failings that have occurred, and continue to occur, in specialist mental health services in ...Author: Denis Campbell

Complaints statistics Department of Health

    https://www.health-ni.gov.uk/articles/complaints-statistics
    Information within this section details the number of complaint issues received by health and social care (HSC) trusts broken down by programme of care and subject, the time taken to respond to complaints and health and social care (HSC) Board and family practitioner service complaints.

Complaints about the NHS in England - ombudsman.org.uk

    https://www.ombudsman.org.uk/sites/default/files/2018-08/Complaints_about_the_NHS_in_England-Quarter_1_2018-19_Final.pdf
    This report presents statistics on complaints about the NHS in England from April to June 2018 (Quarter 1 2018-19). It includes data about the NHS complaints sooner, without the need for an investigation. we received, assessed and investigated during this When we resolve a complaint in this way, we period.

Communication errors behind third of hospital complaints ...

    https://www.nursingtimes.net/roles/nurse-managers/communication-errors-behind-third-of-hospital-complaints-22-09-2015/
    Sep 22, 2015 · The report – titled Complaints about acute trusts 2014-15 – revealed that the number of enquiries the ombudsman received and investigated about acute trusts increased in 2014-15. It received 8,853 complaints about NHS hospitals compared to 8,178 in 2013-14.

Metadata - Wales

    https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints/HospitalAndCommunityHealthServicesComplaints-by-Organisation-ServiceArea
    Information is compiled from the KO41(A) return. All complaints which go into writing at any stage of the complaints procedure should be recorded on the KO41 returns. The KO41(A) return collects information about complaints relating to hospital and community health services.

Poor communication fuels rise in NHS complaints - BBC News

    https://www.bbc.com/news/health-20254108
    Nov 09, 2012 · A patients' group said the NHS needed a "cultural change" in the way it handled complaints. The health service ombudsman is a "last port of call" for people unhappy with their NHS care or …

Chart: The most common NHS complaints Statista

    https://www.statista.com/chart/5920/the-most-common-nhs-complaints/
    Sep 20, 2016 · According to NHS Digital, the number of complaints to the National Health Service in the UK dropped for the first time in six years. There were 8,688 …



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