Nhs Lanarkshire Complaints

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Complaints NHS Lanarkshire

    https://www.nhslanarkshire.scot.nhs.uk/complaints/
    NHS Lanarkshire aims to resolve complaints quickly and as close to the point of service as possible. This could mean an on-the-spot apology and an explanation if something has clearly gone wrong, and immediate action to resolve the problem. The NHS has a two-stage complaints procedure.

NHS Lanarkshire: Feedback and Complaints - Publication ...

    https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-lanarkshire-feedback-and-complaints-factsheet
    NHS Lanarkshire: Feedback and Complaints - Print files (ZIP, 10.9MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board.

Feedback and Complaints NHS Lanarkshire

    https://www.nhslanarkshire.scot.nhs.uk/feedback/
    Complaints. NHS Lanarkshire is committed to providing high quality care and treatment through the delivery of safe, effective and person-centred care. We understand however, that sometimes things go wrong. If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best to put things right.

Complain about a GP, pharmacy, dentist or hospital in ...

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

Comments, complaints and consultations - South Lanarkshire

    https://www.southlanarkshire.gov.uk/info/200170/comments_complaints_and_consultations/579/comments_compliments_and_complaints_procedure
    Other ways to make your complaint. You can also make your complaint in person, by phoning our Customer Services Centre on 0303 123 1015, or in writing to Freepost RSGJ-EYAE-EGBC, CSC, South Lanarkshire Council, 45 John Street, Blantyre, Glasgow G72 0JG (you do not need a stamp).

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    If you are seeking financial redress for, perhaps, lost property, damaged goods or loss of earnings, it would be worthwhile asking the NHS complaints team how to make a claim as NHS Boards have the power to offer financial redress. You can ask the Patient Advice and Support Service (PASS) for help. Time limits for making a complaint

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...

Lanarkshire NHS Board - Scottish Ombudsman

    https://www.spso.org.uk/investigation-reports/2017/december/lanarkshire-nhs-board
    Lanarkshire NHS Board. Sector: Health. Summary ... The Board's investigation of the complaints was not robust and failed unreasonably to identify the abnormal serum amylase test result. Clinicians providing input to complaint investigations should thoroughly review the care provided.

index NHS 24

    https://www.nhs24.scot/
    NHS 24 - Scotland's national telehealth and telecare organisation. We're one of Scotland's 7 special health boards. Find out about how we're run, our values and our performance.

Comments, compliments and complaints - South Lanarkshire ...

    https://www.southlanarkshire.gov.uk/forms/form/335/en/comments_compliments_and_complaints
    Council Tax privacy statement Why we collect information about you. We collect and hold information about you, and those in your household, to administer and collect Council Tax, including assessment of your entitlement to benefits, discounts and/or exemptions.

Making a Complaint - nhslothian.scot

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    The PHSO makes the final decision on complaints that haven't been resolved by NHS England. You can call on 0345 015 4033 or use the PHSO's secure online form to raise your complaint (this only applies to NHS services in England). You can find further information and support for making a complaint from:

Patient Advice & Support Service Citizens Advice Scotland

    https://www.cas.org.uk/pass
    Free, confidential, & independent advice & support for patients of the NHS in Scotland. Contact us. Call us on 0800 917 2127. PASS Speak to us. Speak to us in person at your local CAB. PASS Contact us via email. Contact us via email. Chat with an advisor online. Know your rights & responsibilities.

Contact us NHS National Services Scotland

    https://nhsnss.org/contact-us/
    Please note that NSS does not treat patients. Patients should consult NHS Inform. If your complaint is about your GP or treatment you have received in an NHS hospital please contact your NHS Board (external link). If you are looking for a summary of feedback, comments, concerns and complaints, our annual report is available to view online.

NHS Lanarkshire in data protection breach over patients ...

    https://www.dailyrecord.co.uk/news/local-news/nhs-lanarkshire-data-protection-breach-2619112
    Dec 03, 2008 · NHS Lanarkshire were inbreach of the Data Protection Act over complaints concerning the disposal of patient information at the former Law Hospital, near Carluke.



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