Nhs Lothian Complaints Team

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Making a Complaint - nhslothian.scot

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    NHS Lothian Patient Experience Team is based at: Waverley Gate 2 – 4 Waterloo Place ... The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply. Please contact the SPSO for more information. The SPSO cannot look at matters that ...

Tell us about your experience (Compliments, concerns and ...

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
    NHS inform – Feedback and Complaints. The NHS Lothian Complaints Handling Procedure. NHS Lothian is committed to improving the services it provides for patients and their families. As part of this commitment, we are keen to hear from you about your experience of our services. ... The NHS Lothian Patient Experience Team is based at ...

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · NHS Lothian. If you don’t feel comfortable making a complaint directly to a GP or dental practice, pharmacy or optician, NHS Lothian can act as an intermediary between you and these services. Contact the NHS Lothian Complaints Team to find out how they can help.

HAH West Lothian REACT Rapid Elderly Assessment Team

    https://apps.nhslothian.scot/refhelp/MedicineofElderlyGeriatrics/HopsitalAtHome/HAHWestLothianReact
    Rapid Elderly Assessment Care Team (REACT) West Lothian Overview. An integrated Hub as single point of contact for frail elderly during an episode of acute deterioration

Contact Us - services.nhslothian.scot

    https://services.nhslothian.scot/neuropsychology/Departments/WGH/Pages/ContactUs.aspx
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

NHS Lothian Our Services

    https://services.nhslothian.scot/Pages/default.aspx
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

Corporate Management Team Members - NHS Lothian

    https://org.nhslothian.scot/AboutUs/Pages/default.aspx
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

Media Enquiries & Contacts - NHS Lothian

    https://news.nhslothian.scot/MediaEnquiries/Pages/default.aspx
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.

Complaints Procedure - nhsborders.scot.nhs.uk

    http://www.nhsborders.scot.nhs.uk/feedback-and-complaints/complaints-procedure/
    NHS Borders Patient Experience Team ... All of these independent contractors follow the same feedback and complaints procedures as NHS Borders. If you do not wish to deal with the practice directly, please contact NHS Borders Patient Experience Team using the contact details listed above.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Our Staff - NHS Lothian

    https://org.nhslothian.scot/AboutUs/Pages/OurStaff.aspx
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

Serious Offender Liaison Services (SOLS)

    https://apps.nhslothian.scot/refhelp/guidelines/Pages/SeriousOffenderLiaisonServicesSOLS.aspx
    The NHS Lothian Serious Offender Liaison Service (SOLS) is based at the Orchard clinic. The team provide clinica l consultation, assessment and management advice to help criminal justice agencies manage complex and/or high risk violent and sexual offenders in the community. The aim is to provide clinical support to multi-agency partners.

NHS Lothian News & Media

    https://news.nhslothian.scot/
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

Complaints NHS National Services Scotland

    https://nhsnss.org/contact-us/complaints/
    New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.

NHS Lothian Staff

    https://staff.nhslothian.scot/Pages/default.aspx
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    If you are seeking financial redress for, perhaps, lost property, damaged goods or loss of earnings, it would be worthwhile asking the NHS complaints team how to make a claim as NHS Boards have the power to offer financial redress. You can ask the Patient Advice and Support Service (PASS) for help. Time limits for making a complaint

NHS Forth Valley – Compliments & Complaints

    https://nhsforthvalley.com/contact-us/compliments-and-complaints/
    Compliments & Complaints NHS Forth Valley. Contact / Compliments & Complaints. NHS Forth Valley gathers feedback and suggestions from patients and service users using a wide variety of methods. These include weekly inpatient surveys which are carried out to find out the views of hospital patients on a wide range of issues, comment cards which ...



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