Nhs Medway Complaints Procedure

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Making a complaint - Medway

    https://www.medway.nhs.uk/patients-and-public/complaints/making-a-complaint.htm
    Making a complaint Medway NHS Foundation Trust aims to provide the highest standard of care and treatment for all patients who use our services. We do however recognise that, despite that aim, there may be occasions when a service does not live up to your expectations.

How to complain to the NHS - NHS - The NHS website - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Everyone who provides an NHS service in England must have their own complaints procedure. You can often find information in waiting rooms, at reception, on the service provider's website, or by asking a member of staff. You can either complain to the NHS service provider directly (such as a GP, dentist surgery or hospital) or to the ...

KMPT Compliments and complaints - Kent and Medway NHS ...

    https://www.kmpt.nhs.uk/get-involved/feedback/compliments-and-complaints/
    Your views play a critical role in helping us develop our services. We would greatly appreciate your feedback to help us improve services for you and other people. We believe that understanding and responding to patient experience information, from complaints or compliments, can improve services ...

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?

Patient Advice & Liaison Service (PALS) for Compliments ...

    https://www.medway.nhs.uk/patients-and-public/patient-advice-and-liaison-service-pals.htm
    Patient Advice & Liaison Service (PALS) for Compliments, Comments and Concerns. The Patient Advice and Liaison Service (PALS) are here to help you to sort out any problems or concerns you may have about hospital services, particularly if you have been unable to resolve them by speaking to the staff caring for you on the ward or in the outpatient clinic.

Medway CCG - Complaints & Concerns

    https://medwayccg.nhs.uk/about-us/strategies-and-policies/complaints-concerns
    Medway Clinical Commissioning Group plans and buys health services across the Medway towns. With your help and involvement we decide what NHS services are available to residents. Medway CCG - Complaints & Concerns

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    NHS complaints guidance Updated 14 October 2015. ... Contact your local citizens’ advice bureau for support with complaints about the NHS, social services or local authorities.Author: Department of Health And Social Care

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    How do I complain about my dental treatment? Complaining about NHS dental treatment. ... The PHSO makes the final decision on complaints that haven't been resolved by NHS England. You can call on 0345 015 4033 or use the PHSO's secure online form to raise your complaint ...

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...

Contact us Medway Council

    https://www.medway.gov.uk/contact
    We use cookies on your computer or mobile device to help make this website better. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to …

Medway CCG - Home

    https://medwayccg.nhs.uk/
    Medway Clinical Commissioning Group plans and buys health services across the Medway towns. With your help and involvement we decide what NHS services are available to residents.

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

KMPT Contact us - KMPT Welcome to Kent and Medway NHS ...

    https://www.kmpt.nhs.uk/contact-us/
    Compliments and complaints. Your views play a critical role in helping us develop our services. We would greatly appreciate your feedback to help us improve services for you and other people. Visit the compliments and complaints page to find out how to register …

NHS hospital complaints - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
    use the NHS complaints procedure. This can also be used for concerns about treatment by a private hospital if the care is paid for by the NHS; take legal action, for example, for clinical negligence, discrimination or for breach of your human rights; report concerns …

About the NHS Complaints Procedure - SEAP

    https://www.seap.org.uk/services/nhs-complaints-advocacy/about-the-nhs-complaints-procedure.html
    Health Complaints Advocacy can only help with NHS complaints but we can give you advice and guidance on where to get help with a complaint that involves a non-NHS organisation. The NHS Complaints Procedure has two stages: Local Resolution and the Parliamentary and Health Service Ombudsman. Find out more about each stage: Stage One - Local ...

Making a complaint Parliamentary and Health Service ...

    https://www.ombudsman.org.uk/making-complaint
    Complaints about UK government departments and agencies in 2017-18 Ignoring the alarms: How NHS eating disorder services are failing patients; Maintaining momentum: driving improvements in mental health care; Performance against our Service Charter 2017/18 Quarter 2 (July to September 2017)

Making a complaint - Maidstone and Tunbridge Wells NHS Trust

    https://www.mtw.nhs.uk/patients-visitors/talk-to-us/making-a-complaint/
    At Maidstone and Tunbridge Wells NHS Trust we aim to provide the best possible care to our patients but sometimes, despite our best efforts, things can go wrong. If you are concerned, worried or unhappy with our services, we want to hear from you so that we can try …

Complaints Procedure - Toothcare

    http://toothcaredental.co.uk/complaints-procedure/
    We want all our patients to be pleased with the service they received, so we take complaints seriously. If a patients makes a complaint, we will deal with it promptly and courteously. Our aim is to resolve the matter as quickly as possible following the agreed procedure and, wherever possible, to the satisfaction of the … Continue reading "Complaints Procedure"

Complaints, Suggestions and Compliments Policy

    https://www.ageuk.org.uk/medway/about-us/contact-us/complaints-suggestions-and-compliments-policy/
    1. Purpose. 1.1 To ensure Age UK Medway has an effective system in place to manage complaints, suggestions and compliments.. 1.2 To ensure that Age UK Medway complies with any legal requirements, regulations, guidelines and best practice.. 1.3 To ensure that our complaints and compliments process is fair and transparent and does not discriminate directly or indirectly because of;

Dartford and Gravesham NHS Trust - Compliments or Complaints

    https://www.dgt.nhs.uk/contact-or-visit-us/compliments-complaints/
    SEAP can explain the NHS Complaints Procedure and what to expect from it and they can advise on further options once a response has been received. The level of support will depend on the needs of the client and can include assistance with writing a letter of complaint and attendance at any meetings arranged as part of the complaints procedure ...



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