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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance Updated 14 October 2015. ... contact NHS England. If your complaint is about services such as hospital care, mental health services, out-of-hours services and community ...Author: Department of Health And Social Care
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
They provide a point of contact for patients, their families and their carers. ... the NHS ; the NHS complaints procedure, including how to get independent help if you want to make a complaint ; ... If you're not happy with an NHS service, you can make a complaint. You should complain to the person or organisation providing the service first ...
https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
May 04, 2017 · The other body can then handle the complaint as though it had received it first, but must acknowledge the complaint within three working days. Complaints excluded from the procedure. Complaints made by one NHS body against another. Complaints made by employees relating to their work for an NHS body.
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
If you are not satisfied, please follow the process for raising a formal complaint. Complaints procedure - Department of Health and Social Care - GOV.UK Skip to main content
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. ... They explain the complaints handling procedure and when you'll get a response. Help with complaints. ... (SPSO) to review your complaint. The NHS board must tell you how to do this when they send you the final decision.
https://www.theguardian.com/society/2011/jun/28/nhs-patients-complaints-review
Jun 27, 2011 · NHS patients' complaints procedure must be reviewed 'immediately' ... review the way NHS trusts handle patients ... much narrower than patients …
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
The NHS Constitution guarantees your right to complain. You have the right to have your complaint investigated properly and you can take it to the Parliamentary and Health Service Ombudsman if you’re not satisfied with the way in which the NHS has dealt with it. Step 1 – How can I make an informal complaint or raise a concern?
https://www.theguardian.com/healthcare-network/views-from-the-nhs-frontline/2015/jul/06/nhs-patients-complain-better-care
Jul 06, 2015 · The complaints procedure is entirely necessary; it prevents negligence and promotes transparency of care, and patients should always retain the right to make a complaint, and to highlight ...
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.england.nhs.uk/contact-us/complaint/
How do I feedback or make a complaint about an NHS service? ... If you are unhappy with the outcome of your complaint, you may wish to go to the next stage of the NHS complaints procedure. Making your complaint. You can complain in writing, by email or by speaking to someone in the organisation. You should make your complaint within 12 months ...
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.
https://www.theddu.com/guidance-and-advice/guides/the-nhs-and-social-care-complaints-procedure-local-resolution
Jan 10, 2020 · The NHS and social care complaints procedure applies to all NHS health providers in England, including dental practices. The complaints procedure is in two stages – local resolution and the Parliamentary and Health Service Ombudsman. Local resolution is the quickest and most efficient way to resolve a complaint. How are complaints made?
https://www.mintonmorrill.co.uk/site/services/medical-negligence-solicitors/nhs-complaints-procedure/
NHS Patients have a legal right to request copies of their medical records and, if they are unhappy about their treatment, submit a formal complaint that NHS Hospital Trusts are obliged to fully investigate with a formal written response.
https://www.nhsggc.org.uk/media/241732/nhsggc_complaints_procedure_leaflet.pdf
Our Complaints Procedure Leaflet NHS Greater Glasgow and Clyde is committed to providing high quality care and treatment to our patients, and excellent service to others who use its services. We understand, however, that sometimes ... wish to make a complaint to the NHS. Further information and contact details can be found on the
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology.
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