Nhs Pharmacy Complaints Procedure

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NHS complaints procedure : PSNC Main site

    https://psnc.org.uk/contract-it/essential-service-clinical-governance/complaints/
    NHS complaints procedure. Please note, this page is intended for community pharmacy owners. If you are a patient or member of the public who wishes to raise an issue about a pharmacy, the first step is to speak to a member of the pharmacy team directly.

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, ... If you are unhappy with the outcome of your complaint, you may wish to go …

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

NHS England » Complaining to NHS England

    https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
    When a complaint is made about a service such as a GP, dentist or pharmacy, we will also require specific consent to share the complaint with that service in order to investigate it. It will speed up the process if you include the following line in your complaint: ... NHS England will acknowledge all complaints no later than the third working ...

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    NHS complaints guidance Updated 14 October 2015. ... If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England.Author: Department of Health And Social Care

What to expect from your pharmacy team - NHS

    https://www.nhs.uk/using-the-nhs/nhs-services/pharmacies/what-to-expect-from-your-pharmacy-team/
    You choose which pharmacy you would prefer to collect your prescriptions from and your GP will send your prescription there. You'll then be able to collect your repeat medicines directly from the pharmacy you have chosen until your doctor needs to review your treatment. This means fewer trips to the GP just to get another prescription.

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

NHS Complaints Procedure Harrow Local Offer

    https://www.harrowlocaloffer.co.uk/services/health/health-services-for-all-ages/nhs-complaints-procedure
    NHS Complaints Procedure - explained. Who can complain or make a comment? A complaint can be made by a patient or person affected, or likely to be affected, by the actions or decisions of an NHS organisation (hospital, mental health or community trust) or primary care practitioner (GP, dentist, pharmacy or optician).

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

Lloyds Pharmacy Complaints

    https://www.complaintsdepartment.co.uk/lloyds-pharmacy/
    Initial complaints should be directed to Lloyds Pharmacy directly. You can find contact details for Lloyds Pharmacy above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of …

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...

NHS England Complaints

    https://www.complaintsdepartment.co.uk/nhs-england/
    The National Health Service (NHS) is the publicly funded healthcare system for England. ... If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. ... Email Complaints Department on [email protected]. Visit Complaints Procedure. Visit Customer Contact Information.

NHS Ayrshire & Arran - Feedback and complaints

    https://www.nhsaaa.net/about-us/feedback-and-complaints/
    Feedback and complaints. You are the best person to tell us about your care. By telling us about your care, you help us to give you the best care possible, provide a better service, and put people at the heart of it. ... NHS Ayrshire & Arran is working with independent not-for-profit organisation Care Opinion (formerly Patient Opinion).

Raising concerns General Pharmaceutical Council

    https://www.pharmacyregulation.org/raising-concerns
    We regulate pharmacists, pharmacy technicians and pharmacies in Great Britain We work to assure and improve standards of care for people using pharmacy services. Our role is to protect the public and give them assurance that they will receive safe and effective care when using pharmacy services. We ask pharmacy professionals and pharmacies for evidence that they are continuing

Making a Complaint - nhslothian.scot

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.



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