Nhs Wales Complaints Advocacy Service

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NHS Complaints procedure - how we can help - NHS Wales

    http://www.wales.nhs.uk/sitesplus/899/page/71619
    Oct 10, 2019 · Complaints Advocacy Service The Community Health Councils (CHCs) work to enhance and improve the quality of your local health service. We are your statutory and independent voice in health services provided throughout Wales. Your local CHC can also provide you with free confidential help if you have a problem or complaint with NHS services.

Health in Wales NHS Complaints

    https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
    If you are not happy with the health board’s response, you can contact the Public Services Ombudsman for Wales. Public Services Ombudsman for Wales Tel: 0300 790 0203

NHS Complaints Advocacy

    https://nhscomplaintsadvocacy.org/
    NHS Complaints Advocacy Our advocacy service is a free and confidential service available to anyone who wants support to make a complaint to the NHS. An opportunity to talk to someone  independent of the NHS The individual assistance you need to feel supported to make your complaint and throughout the complaints process.

Complaints - Public Health Wales

    https://phw.nhs.wales/use-of-site/complaints/
    Complaints relating to compliance with Welsh Language Standards. Public Health Wales is implementing the Welsh Language Standards Regulations (No.7) 2018. If you wish to raise a complaint relating to Public Health Wales’ compliance with the Welsh Language Standards, you can contact us in Welsh or English.

Law Wales - NHS complaints

    https://law.gov.wales/publicservices/health-services/nhs-complaints/?lang=en
    Section 187 of NHSWA places a duty on the Welsh Ministers to arrange independent advocacy services in relation to health service complaints relating to Wales. These advocacy services are currently provided by Community Health Council for persons aged 18 and over and by LHBs for children. This also covers assistance with complaints to the Public Services Ombudsman for Wales.

NHS Complaints Advocacy POhWER

    https://www.pohwer.net/nhs-complaints-advocacy
    NHS Complaints Advocacy is a free, independent and confidential service which can support anyone who is unhappy with their NHS care or treatment and is thinking about making a complaint. Read more about this service.

How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    Your local  Healthwatch  can help you find independent NHS complaints advocacy services in your area. You can also contact social services at your local council and ask about advocacy services. Find your local social services. POhWER is a charity that helps people to …

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. An advocate will also be able to attend meetings with you and review any information you're given during the complaints process. You can seek advice from an NHS complaints advocate at any stage of the process.

Community Health Council - bcuhb.nhs.wales

    https://bcuhb.nhs.wales/contact-us/community-health-council/
    Our Advocacy Service can help raise those concerns/complaints through its role in providing a free, independent, confidential, non-legal, client-led service. We are able to help patients or their representative in making a complaint under the N.H.S. Complaints Procedure. Role of the Advocate and Range of Services.

The NHS in Wales: Structure and services (update)

    https://www.assembly.wales/Research%20Documents/The%20NHS%20in%20Wales%20Structure%20and%20services%20(update)%20-%20Research%20paper-19052005-43798/05-023-English.pdf
    The National Health Service in Wales provides a comprehensive healthcare service which, for the most part, is free at the point of use. ... independent complaints advocacy services. ... NHS and dismantle the ‘internal market’ created by the National Health Service and Community Care Act 1990. This led to the establishment in Wales in 1999 ...

Independent Health Complaints Advocacy (IHCA) - SEAP

    https://www.seap.org.uk/services/nhs-complaints-advocacy/
    By raising your concerns you can help put things right and the NHS can learn from your experience. Independent Health Complaints Advocacy is a free, independent advocacy service that can help you make a complaint about any aspect of your NHS care or treatment. This includes treatment in a private hospital or care home that is funded by the NHS.

NHS Complaints Advocacy - My Rights

    https://www.myrights.org.uk/nhs-complaints-advocacy/
    NHS Complaints Advocacy. The National Health Service Act 2006 requires independent advocacy services to be made available to individuals making or intending to make a complaint about care or treatment provided or funded by the NHS.

Independent Complaints Advocacy Service

    http://www.alas.wales.nhs.uk/news/1064
    Nov 12, 2003 · Complaints Advocacy means the provision of help and support to people who wish to make a complaint against the NHS. They may simply want to be told about the NHS complaints procedure and how it works.

What is PALS (Patient Advice and Liaison Service)? - NHS

    https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
    If you're not happy with an NHS service, you can make a complaint. You should complain to the person or organisation providing the service first, such as the GP, dentist, hospital or pharmacist.  Alternatively, you can complain to the commissioner of that service – either NHS England or the area  clinical commissioning group (CCG).

Public Services Ombudsman for Wales

    https://www.ombudsman.wales/
    Advocacy and Advice Bodies; ... Nick Bennett, Public Services Ombudsman for Wales. By investigating complaints, we aim to put things right for service users and contribute to improving public service delivery and standards in public life. Learn more about us

Wandsworth Home POhWER

    https://www.pohwer.net/Wandsworth
    To make a referral to the Independent Health Complaints Advocacy services in Wandsworth, you can download the form below: NHS Complaints Advocacy referral form If you are not sure whether you can get an advocate, or for more information, advice and support in your area, you can contact us on 0203 553 5960 or email [email protected] .

Complaints - statswales.gov.wales

    https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
    Complaints to the NHS about hospital & community health services and family health services. Reports Hospital and Community Health Services complaints by organisation and service area



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