North Carolina Utilities Commission Complaints

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NC.gov: Utility Complaint Investigation

    https://www.nc.gov/services/utility-complaint-investigation
    Complaints may involve payment arrangements, billing disputes, deposits, service quality, and unauthorized service changes or fees. If your utility is operated by a municipality, address complaints to the NC Attorney General's Office, as The Public Staff has no jurisdiction over municipal systems.

NCUC: Formal Complaints - North Carolina

    https://www.ncuc.net/Consumer/complaint.html
    Please provide the following information in your complaint letter: Address your complaint to: Chief Clerk North Carolina Utilities Commission 4325 Mail... State your full name, mailing address, telephone number during regular business hours,... Provide the name, mailing address, and electronic ...

North Carolina Utilities Commission

    https://www.ncuc.net/
    Welcome to the North Carolina Utilities Commission. An agency of the State of North Carolina created by the General Assembly to regulate the rates and services of public utilities in North Carolina.

NCUC: Consumer Information - North Carolina

    https://www.ncuc.net/Consumer/consumer.html
    430 North Salisbury Street Dobbs Building 5th Floor Raleigh, NC 27603-5918. Mailing Address: 4325 Mail Service Center Raleigh, NC 27699-4300 . Directions

NC.gov: Utility Complaints - North Carolina

    https://www.nc.gov/services/utility-complaints
    How to file a complaint about your utility company. Locate contact information for state agencies, employees, hotlines, local offices, and more.

NC Gov. Cooper: Consumer Complaints

    https://governor.nc.gov/contact/faq/consumer-complaints
    For utility related issues, including consumer complaints and rate information, contact the North Carolina Utilities Commission online or call (866)-380-9816.

NCUC: Contact Us - North Carolina

    https://www.ncuc.net/contactus.html
    North Carolina Utilities Commission 430 North Salisbury Street Dobbs Building 5th Floor Raleigh, NC 27603-5918 Mailing Address 4325 Mail Service Center Raleigh, NC 27699-4300 Chief Clerk's Office P: (919) 733-7328 F: (919) 733-7300 Media/Press Inquiries P: (919) 715-7057 Consumer Complaints P: (866) 380-9816 P: (919) 733-9277 Business Hours

NC.gov: Contact - North Carolina

    https://www.nc.gov/contact
    Report Fraud, Waste and Abuse. If you suspect fraud, waste, or abuse in state government, contact the State Office of Budget and Management. Or call the State Auditor 1-800-730-TIPS (8477).

NC Utilities Commission sides with Duke Energy customers ...

    https://www.newsobserver.com/news/business/health-care/article213805099.html
    Jun 26, 2018 · North Carolina will start offering an unusual escape clause for the thousands of North Carolina residents who complain that Duke Energy's two-way communication utility …

Transportation NC Public Staff

    https://publicstaff.nc.gov/transportation
    The Transportation Division investigates complaints regarding the transportation of household goods by both certified and uncertified household goods carriers and often acts as a mediator between consumers and carriers when disputes arise over rates or service. Use the on-line form for submitting a complaint.

Home Page NC Public Staff

    https://publicstaff.nc.gov/
    We also work with the Utilities Commission to ensure the rates that utility companies charge are reasonable. News. News See News and Information. Reports Public Staff Reports. ... Public Staff - North Carolina Utilities Commission 430 North Salisbury Street Raleigh, NC, 27603 Toll Free 866-380-9816 or 919-733-9277.

About Us NC Public Staff

    https://publicstaff.nc.gov/about-us
    The Public Staff is an independent agency created in 1977 by legislation in General Statute 62-15 to review, investigate, and make appropriate recommendations to the North Carolina Utilities Commission with respect to the reasonableness of rates charged and adequacy of service provided by any public utility and with respect to the consistency with the public policy of assuring an energy …

Electric NC Public Staff

    https://publicstaff.nc.gov/electric
    The three largest investor-owned electric utilities in North Carolina are Duke Energy Progress, Duke Energy Carolinas, and Dominion Energy North Carolina. These companies provide electric service to customers in assigned service territories according to rates (or tariffs) approved by the Utilities Commission.

NC.gov: Utilities Commission - North Carolina

    https://www.nc.gov/agency/utilities-commission
    The NC Utilities Commission regulates the rates and services of all public utilities in North Carolina.

Water/Sewer NC Public Staff

    https://publicstaff.nc.gov/watersewer
    The Water/Sewer Division can be reached at 919-733-5610 or [email protected] Who We Regulate. In general, anyone furnishing water services to fifteen (15) or more residential customers or sewer services to a customer for compensation is a public utility subject to regulation by the Utilities Commission.

North Carolina Real Estate Commission

    https://www.ncrec.gov/
    The North Carolina Real Estate Commission licenses and regulates real estate agents in the state of North Carolina.

Home - South Carolina Public Service Commission

    https://www.scutilityconsumer.com/
    Public Service Commission of South Carolina. ... To Serve The Public Of South Carolina By Providing Open And Effective Regulation And Adjudication Of The State’s Public Utilities, Through Consistent Administration Of The Law And Regulatory Process. ... Seek to promote a more competitive environment in which utility customers are provided ...



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