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http://web.mta.info/nyct/paratran/newsletr2/complain_effective.htm
How to Complain Effectively By Eunice Poku, outreach and public information coordinator. Some customers who attend our outreach events tell me about unfortunate incidents involving AAR. To my dismay, many of them have not submitted their complaints to MTA New York City Transit.
https://new.mta.info/accessibility/paratransit/commendations-complaints-or-suggestions
Filing a Title VI Complaint. MTA New York City Transit (“NYC Transit”) and MTA Bus Company are committed to providing non-discriminatory service to ensure that no person is excluded from participation in, or denied the benefits of, or subjected to discrimination in the …
https://www.straphangers.org/complaints/
Bronx bus stops among 32 pairs around NYC too 'Cozy' for commuters (amNY, October 7, 2019) DOT scores victory in battle over Fresh Pond Road bus lane (Queens Daily Eagle, September 24, 2019) MTA seeks $51.5B for modern transit (Queens Chronicle, September 19, 2019)
https://www.nysubway.com/how-to-complain-to-the-mta/
May 03, 2018 · There are over 3 million complaints received by the M.T.A. each year from New York City Subway riders. Everyone knows about 511, the somewhat customer-friendly phone line that handles New York City Subway system complaints large and small, but what if you are not in the area, don’t want to speak, cannot get through on the phone or just have an aversion to the phone, below are …
https://new.mta.info/Title-VI/mta-bus/complaint-procedure
MTA NYC Transit and MTA Bus Company Title VI Complaint Policy and Procedures. NYC Transit and MTA Bus Company are committed to providing non-discriminatory service to ensure that no person is excluded from participation in, or denied the benefits of, or subjected to discrimination in the receipt of their services on the basis of race,...
http://www.pistnyc.org/updated-bus-complaint-advice-.aspx
State all of the issues: missing first period, the bus going to several locations with the same Pickup and Dropoff time, getting home after 5 PM, when the bus arrives in the AM, rude and or in-experienced bus team, faulty equipment, bus taking the long way to avoid tolls etc. Keep a log of complaint dates and details. Write down each complaint #.
https://www.complaintsboard.com/mta-b126198
This is the fourth complaint of this particular bus driver that refuses to stop at Maiden Lane and water street in Manhattan in the morning coming from Staten Island even though it is a stop. The other express busses (SIM5 and SIM15) all stop at Maiden Lane and Water Street in manhattan...1/5(137)
https://www.schools.nyc.gov/school-life/transportation/contact-information
Contact us to report service issues with a bus company by sending an email to [email protected] or by calling (718) 392-8855. We are available for calls Monday-Friday, from 5:30AM to 7:30PM.
https://www1.nyc.gov/html/dot/html/contact/customer-service.shtml
Placing an ATM on a public sidewalk is not permitted in New York City. If an ATM is placed on a public sidewalk, DOT will serve the property owner an Encroachment Notice, which requires the owner to remove the ATM within 30 days. Report an ATM on a public sidewalk, or call 311. Request a Permit or Service. Bicyclists; Commercial Vehicles
https://www.schools.nyc.gov/school-life/transportation/transportation-overview
(Subway + bus = one trip and one transfer) Visit our MetroCards page to learn more. School Bus . School bus transportation refers to picking up and dropping off one or more students at designated bus stops. To use this service, your school must participate in the bus …
Manages transit, buses, subways, trains, bridges and tunnels in New York City and surrounding areas including Long Island.
https://portal.311.nyc.gov/
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https://www1.nyc.gov/site/dep/environment/idling-citizens-air-complaint-program.page
Citizens Air Complaint Program. Idling emissions from gasoline and diesel motor vehicle engines are known contributors to health related impacts, including asthma, respiratory and cardiovascular harm. Idling for longer than three minutes or more than one minute while adjacent to a school is illegal.
https://cityroom.blogs.nytimes.com/2008/09/25/how-to-complain-to-the-mta/
Sep 25, 2008 · Bus complaints are entered into a database and are then forwarded to the relevant depot and department for investigation. Other subway numbers, compiled by the Straphangers Campaign and also posted on the M.T.A. site , evidently handle complaints about stations, (718) 243-4637; general subway service complaints, (646) 252-5860; and air conditioning problems, (718) 243-7360.
https://portal.311.nyc.gov/article/?kanumber=KA-01986
Tour Guide or Bus Complaint for complaints about tour buses; You can report illegal parking. You can also report the improper use of a parking permit. ... Intercity buses operate scheduled, low-cost transportation options into or out of New York City. You can report an intercity or interstate bus that is: Violating a posted parking regulation;
http://web.mta.info/mta/phone.htm
Customer Service Phone Numbers. For all MTA services, dial 511, the New York State transit and traffic line. To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels.
https://www.nydailynews.com/new-york/education/ny-metro-school-bus-complaints-spike-chancellor-powerless-20180913-story.html
Sep 13, 2018 · A bus from the Grandpa Bus company arrives at Q300 in Astoria, Queens to pick up children at the end of the school day on Sept. 12, 2018. (Catherina Gioino / New York Daily News)
https://www.fmcsa.dot.gov/safety/look-you-book/report-bus-complaints
Nov 01, 2018 · A safety complaint is related to the mechanical condition of the bus (bald tires, brakes that might be faulty, lights not properly operating, etc.) or to the …
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