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http://www.octranspo.com/contact-us
Customer Service. c/o OC Transpo Accessible Transit Specialist. 925 Belfast Rd., Ottawa ON K1G 0Z4. Let us know how we’re doing. Feedback on accessible services. Lost & found Heartwood House. 404 McArthur Ave. 613-563-4011 [email protected] Visit the Heartwood House Website at www.heartwoodhouse.ca.
https://www.octranspo.com/en/customer-feedback/
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https://customerfeedback.octranspo.com/
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http://www.transitottawa.ca/2011/08/complaints-complaints-complaints.html
Aug 16, 2011 · Don't think there haven't been complaints about OC Transpo, though. The Ottawa Citizen reported a few weeks ago that riders made 178 complaints about drivers using electronic devices behind the wheel between the year-long period from April 1, 2010, to March 31, 2011. ATU 279 president Garry Queale questioned the number of legitimate complaints in that pool and transit commissioner Keith …
https://www.reddit.com/r/ottawa/comments/2uv9sc/filed_a_complaint_with_octranspo/
No one working for OC Transpo seems to care that a bus didn't show up or was ridiculously late. Their "customer service" agents are so defensive and rude, they act like you're lying to them, and filing a complaint is really for nothing - you never hear back from them and nothing ever gets resolved.
https://www.cbc.ca/news/canada/ottawa/bus-driver-responds-oc-transpo-complaints-1.4999277
Earlier this month, OC Transpo customer services manager David Pepper told All In A Day there are a myriad of reasons for winter delays, from collisions and road closures to sick drivers and bus ...
https://ca.2shay.co/oc-transpo/
OC Transpo customer service, support and complaints OC Transpo is a public transportation agency situated in the city of Ottawa, Canada. It carries approximately 97.1 million riders annually, which amounts to 340,000 daily trips.
https://plan.octranspo.com/plan
OC Transpo. ParaPay Presto My Alerts Travel Planner Main Navigation - Open. OC Transpo. Plan your trip; Our services; Fares; Alerts; Para Transpo; Welcome Ab o ard; Plan your trip; Our services; Fares; Alerts; Para Transpo; Welcome Ab o ard; ParaPay Presto My Alerts Travel Planner Trip Plans . …
https://www.yelp.com/biz/oc-transpo-ottawa
OC Transpo has a lot of problems with their scheduling and also with their customer service. When you pull the line you expect to get off at the next stop but that's not the case with OC Transpo. The drivers are extremely rude and arrogant and even though you pulled that line they will ignore you and keep driving.2/5(28)
https://www.reddit.com/r/ottawa/comments/6yzrmj/i_hear_a_lot_of_complaints_about_oc_transpo_how/
I hear a lot of complaints about OC Transpo how about Para Transpo! - Experience with my GF who is disabled. So there is a system called Para Transpo. Overall besides the same issues most of OC Transpo users deal with it's not too bad. ... Do they also have a written customer support line? I'm stronger in words then I am in voice myself. I don ...
https://ottawa.ca/en/3-1-1/report-or-request/issue-city-staff-or-facility
The City of Ottawa is committed to continuous organizational improvement in an environment where all complaints are dealt with fairly in a respectful, transparent fashion, as quickly as possible. ... An idea submitted to the City of Ottawa by a customer with the aim of improving services, programs ... Transportation Services – OC Transpo ...
https://ottawasun.com/opinion/letters/you-said-it-still-waiting-for-transpo-customer-service
Sep 30, 2019 · STILL WAITING … FOR TRANSPO CUSTOMER SERVICE. We hear regularly of the woes of declining OC Transpo ridership, usually from riders. Ever …
https://www.cbc.ca/news/canada/ottawa/para-transpo-hiring-phone-operators-spring-1.4052726
Pat Scrimgeour, OC Transpo's director of transit customer systems and planning, said Monday that "a good number" of those new workers would be trained to take Para Transpo calls — and that users ...
https://ottawacitizen.com/news/local-news/traffic-fisher-avenue-down-to-one-lane-mup-coming-to-chamberlain
Nov 13, 2019 · Passengers pile up on the platform at Tunney's Pasture LRT Wednesday. OC Transpo did not post any notifications of delays, but there were a number of complaints on Social media.
https://ca.indeed.com/cmp/Oc-Transpo/reviews?ftopic=mgmt
Apr 20, 2018 · I enjoyed learning about Change management and how OC Transpo dealt with Presto's initial technological failure. One on one customer service and representing the municipal government was a helpful milestone in character building to my already outgoing personality.4/5(16)
https://ottawacitizen.com/news/local-news/ottawa-ushers-in-new-commuter-era-with-compliments-complaints
Oct 08, 2019 · OC Transpo implemented more than 100 route changes — affecting 240,000 daily customer trips — to take advantage of the city’s shiny new LRT.
https://ca.indeed.com/cmp/Oc-Transpo/reviews?fcountry=CA&floc=Ottawa%2C+ON
OC Transpo Employee Reviews in Ottawa, ON. Review this company. ... but weak to garage personnel. Complaints don't get far and get snuffed out by corruption. Resources feel corrupted and on an island only reachable by an immediate management bridge, who are not interested in helping you ... One on one customer service and representing the ...4/5(16)
https://ottawasun.com/2013/01/12/oc-transpo-riders-take-to-twitter-to-voice-complaints/wcm/f8441db8-66c8-4bb9-95bc-691bd49e663e
Jan 12, 2013 · “OC Transpo employees monitor our Twitter feed and Facebook page periodically throughout regular business hours for customer feedback,” wrote business and operational services manager David ...
https://emplois.ca.indeed.com/cmp/Oc-Transpo/reviews
I enjoyed learning about Change management and how OC Transpo dealt with Presto's initial technological failure. One on one customer service and representing the municipal government was a helpful milestone in character building to my already outgoing personality.40%(16)
https://octranspo.livejournal.com/701206.html
Complaints Vs Compliments . One thing I have notice, people who thank drivers usually don’t bother much to pick up a phone (now days it is not hard to find) and send their official compliments to the management. ... This is probably one of many reasons why we have complaints / compliments ratio stand over 7:1 months after months.
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