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https://www.tceq.texas.gov/compliance/complaints/odor_complaint.html
Specifics regarding poultry odor complaints: We are required to investigate odor complaints concerning a poultry facility, or the land application of poultry litter by a poultry facility, within 18 hours if: It is the second such odor complaint against a poultry facility, or We have substantiated odor nuisance conditions from...
https://inspectapedia.com/odor_diagnosis/Odor_Diagnosis_Checklist.php
This odor diagnostic checklist is in simple alphabetic order, not in order of probable cause, importance, or health risk, all of which can vary widely. A printer-friendly abbreviated PDF version of this smell diagnostic checklist is at ODOR DIAGNOSIS CHECKLISTt-PDF, thanks to reader Kathleen Black. Odors That Have Specific Events as Sources
http://www.odotech.com/en/odour-complaints-observations-management-reporting-module/
Jan 20, 2017 · The Observations and Complaints Management Module of the Continuous Monitoring Platform OdoWatch is a tool allowing you to respond to this challenge. Observations made by operators or odour complaints made by the community can be received automatically, analyzed in full, and answered directly from the OdoWatch Platform.
http://www.npis.org/PHE/hpa_chap_10.pdf
Odour issues are discussed in a series of three articles: the first outlines an incident of odour complaints in the vicinity of a landfill site; the second provides an overview of odour-related legislative controls; and the third is on the development of an ‘odour incident checklist’ …
https://www.nfuonline.com/assets/14807
The ‘Poultry Industry Good Practice Checklist’ should be used. in conjunction with the ‘Code of Conduct for Addressing Odour. Complaints Attributed to Pig and Poultry Farms’ in the event of any. odour complaint received by the farm operator/responsible person. either directly or via the Regulator.
https://www.sepa.org.uk/media/59919/sepa_odour_guidance.pdf
Odourguidance 4 Introduction TheScottishEnvironmentProtectionAgency(SEPA)isScotland’senvironmentalregulator.Ouraimistoprovidean ...
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/645286/pb13554-local-auth-guidance-100326.pdf
Complaints about odours from industrial facilities, agricultural practices, wastewater treatment and commercial premises are all common. Guidance on odour assessment and control for many environmental permit regulated
https://www.epa.gov/sites/production/files/2014-08/documents/sec_6.pdf
complaint about discomfort by going directly to the complaint area to check the thermostat setting and see whether air is flowing from the supply outlets. If the investigator is not familiar with the building or is responding to complaints that suggest a serious health problem, more preparation may be needed before the initial walkthrough.
http://www.ombudsman.wa.gov.au/Publications/Documents/guidelines/Complaint-handling-systems-Checklist.pdf
organisations may be able to meet the complaint handling principles in different ways. Organisations can use this checklist in conjunction with the Ombudsman’s guideline for . Effective handling of complaints made to your organisation – An overview to assess their complaint handling system against the key features of an effective system.
https://www.gov.uk/guidance/nuisance-smells-how-councils-deal-with-complaints
Apr 07, 2015 · Nuisance smells: how councils deal with complaints How councils assess and deal with nuisance odours from industrial, trade and business premises. Published 7 April 2015
https://www.buildings.com/news/industry-news/articleid/21044/title/why-does-your-building-smell-like-a-sewer-
Take the easiest and least expensive steps first. If the odors are coming from a floor drain or a rarely used sink, for instance, pour two cups of pure tap water down the drain and then wait a day or two. If the odors dissipate, that indicates that the trap had gone dry and pouring the water down the drain blocked the odors.
https://ohsonline.com/Articles/2013/09/01/A-Systematic-and-Scientific-Approach-to-IAQ-Odor-Complaints.aspx
Odor complaints are the most challenging problems I am asked to solve as an indoor air quality professional. Often, only one or two of the building's occupants out of 50 or 100 can detect the odor. What if the odor is only observed when entering a suite or office and then it quickly disappears,...
https://fortress.wa.gov/ecy/publications/documents/1307061.pdf
In this section, describe the process to be followed in the event that staff detects nuisance odors or if an odor complaint is received from an outside source. Facility staff may want to use Ecology’s Odor Complaint Checklist (see below) or use one created by facility management to document that all areas were investigated.
https://www.nfuonline.com/pigpoultry-code-of-conduct-good-practice-checklis/
The ‘Pig Industry Good Practice Checklist’ should be used in conjunction with the ‘Code of Conduct for Addressing Odour Complaints Attributed to Pig and Poultry Farms’ in the event of any odour complaint received by the farm operator/responsible person either directly or via the Regulator. The relevant key parties i.e. farm operator/
https://www.denvergov.org/content/denvergov/en/environmental-health/our-divisions/environmental-quality/odors.html
Odor control plan requirement - Facilities that exceed the complaint of dilution threshold standards, or fall within specific industry types, are required to develop an odor control plan instead of receiving a citation. An odor control plan would identify odor sources and control measures that will be taken to reduce odors from those sources.
https://www.condoauthorityontario.ca/issues-and-solutions/common-issues/odours-issues/
For situations where condo communities are unable to resolve their issues collaboratively, the CAO also provides information on the next steps they can take. There are four guided steps for each issue: Step #1 - Understanding the Issue: This step provides an introduction to the issue, and examples of common issues that arise in condos.
https://www.fwi.co.uk/business/compliance/control-smells-poultry-farms
But the main culprit in odour complaints is ammonia (NH3) – a colourless gas with a very sharp smell. ... BEIC and BPC’s “Poultry Industry Good Practice Checklist” and Environment Agency ...
https://www.denvergov.org/content/dam/denvergov/Portals/771/documents/EQ/Odor/Odor%20FAQ%20Final.pdf
to make a qualitative assessment of odor intensity and source. Factors that inspectors consider when determining the source of odors include an evaluation of weather conditions at the time of the complaint, the proximity of the suspect facility to the complaint location, and the suspect facility activities at the time of the complaint.
https://www.inc.com/john-treace/how-to-handle-customer-employee-complaints.html
Aug 20, 2012 · 4 Easy Steps for Handling Complaints No matter how well you run your business, you'll eventually face an unhappy customer--or employee. Make sure you handle the situation well.Author: John Treace
https://ehs.umass.edu/indoor-air-quality-iaq-and-odor-complaint-investigation
Indoor Air Quality (IAQ) and Odor Complaint Investigation. IAQ_and_Odor_Investigations_SOP.pdf. Report Indoor Air Odors. Read Sections 4.0 and 4.1 of the attached Indoor Air Quality (IAQ) for the full procedure on what to do when you smell or become aware of indoor air odors.
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