Ofcom Broadband Complaints Report

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Telecoms and pay-TV complaints data - Ofcom

    https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data
    Telecoms and pay TV complaints Q3 (July to September) 2019. This document presents data on the number of complaints made by residential consumers to Ofcom about the largest telecoms and pay-TV providers in the quarter July 2019 to September 2019.

Complain about phone or internet services - Ofcom

    https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint
    If you need advice or if you’d like to let us know about your experiences with a telecoms provider, this section of the website will be helpful.

Ofcom 2019 Report - Avg. Home Broadband ISP Speeds Hit ...

    https://www.ispreview.co.uk/index.php/2019/05/ofcom-2019-report-avg-home-broadband-isp-speeds-hit-54mbps.html
    The national UK telecoms regulator has today published their 2019 study of fixed line home broadband ISP speeds, which reports that the average download rate has risen from 46.2Mbps last year to 54.2Mbps now and uploads hit 7.2Mbps (up from 6.2Mbps).

Ofcom’s latest telecoms and pay-TV complaints revealed

    https://www.uswitch.com/broadband/news/2020/02/ofcom-latest-telecoms-and-pay-TV-complaints-revealed/
    The quarterly complaints data report is a key indicator as to which telecoms providers are doing a good job in the eyes of their customers. Industry regulator Ofcom posts its findings every three ...

How to complain to Ofcom about your broadband, mobile ...

    https://www.trustedreviews.com/how-to/how-to-complain-bt-vodafone-sky-talktalk-ofcom-uk-2942728
    Jul 27, 2016 · How to complain to Ofcom about your broadband. When it comes to complaining about broadband, Ofcom notes that it doesn’t handle individual complaints online, so …

UPD Ofcom Q1 2017 UK Consumer Complaints Report Slaps BT ...

    https://www.ispreview.co.uk/index.php/2017/06/ofcoms-q1-2017-uk-consumer-complaints-report-slaps-bt-talktalk.html
    Ofcom’s latest Q1 2017 study of UK consumer complaints about fixed line Broadband, Phone, Pay TV and Mobile services has praised Sky (Sky Broadband) for receiving the fewest gripes.Meanwhile BT, TalkTalk and Vodafone are highlighted for attracting the most complaints.. The regulator has also published a new “interactive Tableau tool” alongside this report ().

The broadband and TV providers with the most complaints ...

    https://www.uswitch.com/broadband/news/2019/11/broadband-and-tv-providers-with-the-most-complaints/
    Every quarter, telecoms industry regular Ofcom releases its report highlighting the various trends in customers’ complaints — it’s a reality-check for the broadband and TV industry where ...

Ofcom highlights the best and worst broadband providers

    https://www.choose.co.uk/news/2018/ofcom-highlights-best-worst-broadband-providers/
    Nov 10, 2018 · Current complaints figures suggest that, in general, broadband providers are working to improve their services. The current level of complaints is the lowest it has been since data began recording in 2010. Ofcom's Director of Consumer Policy, Jane Rumble, commented that Ofcom were 'encouraged' at this low level of complaints.

Ofcom reveals pay TV, broadband and phone complaints ...

    https://www.rxtvlog.com/2020/01/ofcom-announces-latest-pay-tv-broadband.html
    Jan 24, 2020 · Sky continued to attract the least complaints for pay TV. The quarterly report reveals the number of complaints made to Ofcom between July and September last year, about firms that provide home broadband, landline telephone, pay-monthly mobile and pay TV. Ofcom includes all providers with a market share over 1.5%.

Ofcom

    https://checker.ofcom.org.uk/broadband-test
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Ofcom

    https://checker.ofcom.org.uk/
    What would you like to do? View broadband availability View mobile availability Run a speed test

Ofcom: Virgin tops pay-TV complaints

    https://advanced-television.com/2020/01/24/ofcom-virgin-tops-pay-tv-complaints/
    Jan 24, 2020 · Ofcom has revealed the latest league tables on the complaints it receives about the UK’s major home broadband, mobile and pay-TV firms. The quarterly report reveals the number of complaints made to the media watchdog between July and September last year, about firms that provide home broadband, pay-monthly mobile and pay-TV.

Ofcom complaints report reveals the UK broadband providers ...

    https://www.broadbandanalyst.co.uk/articles/ofcom-complaints-report-reveals-uk-broadband-providers-performance/
    Apr 19, 2018 · Ofcom complaints report reveals the UK broadband providers’ performance TalkTalk and BT emerged as the worst broadband providers in Q4 2017 in terms of customer complaints received by the UK telecom regulator Ofcom, the latest study shows.

Worst broadband and mobile phone providers named by Ofcom ...

    https://www.which.co.uk/news/2019/04/worst-broadband-and-mobile-phone-providers-named-by-ofcom-2/
    Apr 30, 2019 · Ofcom, the telecoms regulator, has named TalkTalk, Vodafone and Virgin Media the worst companies for customer service in its annual report on broadband and mobile phone providers. The report combines interviews with customers and information given by providers.

Britain's most complained about broadband provider outed ...

    https://www.trustedreviews.com/news/best-uk-broadband-2018-3379210
    Jul 31, 2018 · Britain’s most complained about broadband provider outed in Ofcom report ... The report notes complaints made by consumers to Ofcom itself and doesn’t represent complaints ...

Ofcom selects Melanie Dawes as chief executive Media ...

    https://www.theguardian.com/media/2019/nov/06/ofcom-selects-melanie-dawes-as-chief-executive
    Nov 06, 2019 · Ofcom has chosen Melanie Dawes, one of the UK’s most senior civil servants, to be its new chief executive, the Guardian can reveal.. The 53 …

Ofcom: Vodafone tops broadband complaints

    https://advanced-television.com/2019/01/30/ofcom-vodafone-tops-broadband-complaints/
    Jan 30, 2019 · The quarterly report reveals the number of complaints made to Ofcom, from July to September last year, about providers with a market share over 1.5 per cent in the home broadband, landline telephone, pay-monthly mobile and pay-TV markets. For the first time, Vodafone has met this benchmark for inclusion on broadband and landline.

Ofcom - Wikipedia

    https://en.wikipedia.org/wiki/Radiocommunications_Agency
    The Office of Communications (Welsh: Y Swyddfa Gyfathrebiadau), commonly known as Ofcom, is the UK government-approved regulatory and competition authority for the broadcasting, telecommunications and postal industries of the United Kingdom.. Ofcom has wide-ranging powers across the television, radio, telecoms and postal sectors. It has a statutory duty to represent the interests of citizens ...Type: Statutory corporation

Worst UK broadband revealed - BT v Virgin v Vodafone v Sky ...

    https://www.express.co.uk/life-style/science-technology/1232952/Broadband-most-complaints-ofcom-Virgin-Media-Sky-Vodafone-BT
    Jan 25, 2020 · Worst UK broadband revealed - BT v Virgin v Vodafone v Sky - how does yours compare? THE latest report from Ofcom is in and it reveals the best and worst broadband …Author: David Snelling

Complain to Ofcom - BT Community

    https://community.bt.com/t5/Email/Complain-to-Ofcom/td-p/1870893
    The BT charge of £7.50 per month for customers ending their broadband but wishing to retain their email address is clearly anti-competitive. Ofcom say "Ofcom wants all consumers to be confident that they can switch their broadband provider with the minimum of fuss."So, tell them about the excessive BT charges.



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