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https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data
Telecoms and Pay TV Complaints Q3 (July to September) 2016 (PDF, 1.2 MB) Telecoms and Pay TV Complaints Q4 (October to December) 2016 (PDF, 1.0 MB) Note: The landline data in the Q4 2016 report was adjusted on 15 December 2017. The data for all other services within the report has not changed.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2015/telecoms_and_pay_tv_q3_2015
Ofcom today published data on the volume of consumer complaints it received against the major providers of telecoms and pay TV services. The latest report covers the three-month period from July to September 2015 (Q3), and includes complaints made about 13 providers of fixed line telephone, fixed line broadband, pay monthly mobile and pay TV services.
https://stakeholders.ofcom.org.uk/
Ofcom is the UK’s communications regulator. We regulate the TV, radio and video on demand sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.
https://ukmediawatch.org/2019/10/27/ofcom-reports-on-the-bbc-complaints-procedure/
Oct 27, 2019 · Given the nature of OFCOM, the report is predictably UK focused but it does include some notable insights into the communications regulator’s view of the BBC complaints procedure – especially for the many members of the public who hoped that external regulation would bring about much needed improvements in that system.
https://www.theguardian.com/media/2019/nov/06/ofcom-selects-melanie-dawes-as-chief-executive
Nov 06, 2019 · Ofcom has chosen Melanie Dawes, one of the UK’s most senior civil servants, to be its new chief executive, the Guardian can reveal.. The 53 …
https://en.wikipedia.org/wiki/Office_of_Communications
In April 2015, Ofcom announced that telephone companies would have to provide customers with a set charge for the cost of calling numbers starting 084, 087 and 09. The streamlining of these charges must be printed in each customer's contract and monthly bills.Type: Statutory corporation
https://www.theguardian.com/media/ofcom
Incident involving Roxanne Pallett and Ryan Thomas led to 25,000 complaints to Ofcom Published: 18 Dec 2019 . Celebrity Big Brother assault row drew most TV complaints of 2010s.
https://www.a516digital.com/2015/06/sky-best-as-ofcom-reveals-complaints.html
Jun 30, 2015 · Sky has been named by Ofcom as the provider with the least amount of complaints about its pay TV and broadband services. In Ofcom's latest complaints report, covering January to March 2015, BT's pay TV service was found to have generated the most complaints from subscribers yet again, with 0.15 complaints per 1,000 customers compared to Sky's ratio of 0.01 complaints per 1,000 customers ...
https://www.ispreview.co.uk/index.php/2015/09/ofcom-names-the-worst-uk-telecoms-and-broadband-isps-for-q2-2015.html
Ofcom’s report typically focuses on the market’s biggest providers, specifically those that hold an overall customer market share of at least 1.5%. The complaints themselves are reported per 1,000 subscribers, thus providers described as generating the most or fewest complaints do …
https://www.tescomobile.com/about-us/news/tesco-mobile-tops-ofcom-report
May 19, 2015 · The quarterly OFCOM report benchmarks all of the major UK mobile networks and 2014 is the first year that it has included Tesco Mobile in its research. Tesco Mobile was found to generate just 0.02 complaints per 1,000 customers, over four times lower than the industry average.
https://www.slideshare.net/alsaraf1/ofcom-communications-report-2015
Aug 11, 2015 · Ofcom communications report 2015 1. About this document The report contains statistics and analysis of the UK communications sector and is a reference for industry, stakeholders and consumers. It also provides context to the work Ofcom undertakes in furthering the interests of consumers and citizens in the markets we regulate.
https://www.ispreview.co.uk/index.php/2015/12/ofcom-name-worst-uk-mobile-tv-broadband-isps-q3-2015.html
The telecoms regulator has today published their latest Q3 2015 complaints report, which reveals the volume of gripes received for all of the United Kingdom’s …
https://advanced-television.com/2015/09/22/ofcom-talktalk-most-complained-about-pay-tv-provider/
Sep 22, 2015 · TalkTalk became the most complained about pay-TV provider. Its complaints volume increased to 0.14 per 1,000 customers, compared to 0.12 in Q1 2015. The main reasons for TalkTalk complaints were fault, service and provision issues (36 per cent), billing, pricing and charges (28 per cent) and issues relating to complaints handling (17 per cent).
https://www.youtube.com/watch?v=Zy3nV5GPzC4
Feb 17, 2015 · Channel 4 docudrama UKIP: The First 100 Days has prompted more than 700 complaints to media watchdog Ofcom since its broadcast on Monday night. The programme depicted rioting on …
https://thefonecast.com/Home/PgrID/546/PageID/7/ArtMID/538/userid/9211/ArticleID/6769
Ofcom complaints, BlackBerry results, 4G rollout and maybe a Facebook phone Podcast - 3rd April 2013 In this week's podcast news report we're talking about quarterly results from BlackBerry and Three UK, we're discussing the latest network complaints data from Ofcom and we're contemplating the arrival of a new Facebook phone.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/535329/Ofcom_Annual_Report_2015-2016.pdf
Ofcom Annual Report & Accounts 2015/16 5 1 These include the Communications Act 2003, the Wireless Telegraphy Act 2006, the Broadcasting Acts 1990 and ... complaints. Instead, we provide advice to telecoms and postal complainants, and refer them to the alternative dispute resolution (ADR)
https://www.eptica.com/blog/telecoms-customer-complaints-rising-uk
Dec 18, 2015 · Q3 2015 figures show that the total volume of complaints about mobile, fixed line, broadband and pay-TV providers grew from Q2, with broadband and fixed line operators generating the most issues. There are four clear conclusions from Ofcom’s report: 1. Big gaps between best and worst
https://advanced-television.com/2020/01/24/ofcom-virgin-tops-pay-tv-complaints/
Jan 24, 2020 · Ofcom has revealed the latest league tables on the complaints it receives about the UK’s major home broadband, mobile and pay-TV firms. The quarterly report reveals the number of complaints made to the media watchdog between July and September last year, about firms that provide home broadband, pay-monthly mobile and pay-TV.
https://checker.ofcom.org.uk/
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https://www.thenational.scot/news/18220653.stuart-cosgrove-morelos-v-sky-bbc-v-traynor-celtic-go-ofcom/
BBC Scotland’s long-standing dispute with Rangers (the 100 Years War seemed a breeze by comparison) is euphemistically known as “the ongoing situation”, and dates back to a report by Chris McLaughlin in 2015. At the heart of the dispute is two irresolvable principles.
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