Optus Complaint Forms

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Optus - Mobile Phones, NBN, Broadband, Entertainment and Sport

    https://www.optus.com.au/
    Optus One comes with dedicated support & Network Priority. A complete plan with 500GB and generous inclusions for home and when you travel. Save $408 with a 24 mth 4G Wireless Broadband plan. Choose internet that works at home or on the go with a 4G Wireless Broadband plan and save 20% on plan fees. Enjoy simple setup and no wait for ...

Legal & Regulatory - Optus

    https://www.optus.com.au/about/legal
    Everything you need to know about Optus' legal and regulatory commitments, all in one place.

Name change - Yes Crowd - 182105 - Optus

    https://yescrowd.optus.com.au/t5/Mobile/Name-change/td-p/182105
    Store staff had no idea and made me feel very un confident in Optus. I tried doing the forms online but my account number doesn’t seem to be in the system at all ... Name change In the shop you have to bring the other person too and no one said that until I went to the shop twice. ... Lodge a Complaint

Complaints The Telecommunications Industry Ombudsman

    https://www.tio.com.au/making-a-complaint
    Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...

Change of Ownership for Digital Services - Optus

    https://smb.optus.com.au/web/ShowBinary/SCSRepository/assets/documents/smb/pdfs/MobChown_0206.pdf
    Taxes: Optus will charge you for taxes, including any GST for supplies made in connection with the service. Complaints and disputes: If you have any complaint you may contact us. If we are unable to resolve your complaint you may take your complaint through other avenues, such as the TIO, ACCC or the Department of Fair Trading or Consumer

Optus penalised $10 million for misleading customers over ...

    https://www.accc.gov.au/media-release/optus-penalised-10-million-for-misleading-customers-over-digital-purchases
    The Federal Court has ordered Optus pay a $10 million penalty for its treatment of customers who unknowingly purchased games, ringtones and other digital content through its third-party billing service, following action by the ACCC. Optus admitted that the company misled consumers and breached the ASIC Act when it billed customers for third party-produced content which they mistakenly bought ...

Telstra - Lodge a Complaint - Support

    https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
    The manager of your complaint will deal with you directly to discuss your complaint and the resolutions you’ve been offered. If we’re still unable to resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman (TIO). The TIO is an office of last resort for complaints about telecommunications services.Arabic: Complaints Handling Process in Arabic (PDF)

New Complaint TIO

    https://www.tioonline.com.au/consumers/new/
    If you choose to remain anonymous or withhold information, we may not be able to handle your complaint. With your consent, or by law, we may provide your personal information to government agencies. We may also provide your personal information …

Customer Service is dead, at least at Optus - » The ...

    https://theaimn.com/customer-service-dead-least-optus/
    Jan 30, 2017 · I quit Optus after I was left for several days without any internet service – again. After being repeatedly cut off from the phone service I had to go to an internet cafe to try to get someone at Optus to take my complaint. Again. They couldn’t care less. James Mason January 30, 2017 at 5:40 pm

MAKE A COMPLAINT-Completed

    https://say.telstra.com.au/customer/general/forms/Email-Complaint?formsAction=success&
    Smart home Imagine a home where technology just works. It's your home, your way...

Optus Complaints & Reviews

    https://www.complaintsboard.com/bycompany/optus-a22154
    Optus Complaints & Reviews Optus — immigration visa. Hi, I just want to share about my bitter experience about this oics and from this i make sure no one will be a victim of this company.. i lost my hard earned money i lost my...

Assurant Claims My Assurant Claims Help Center

    https://www.assurant.com/claims-and-support/claimsandsupport
    Need help with your Assurant claim or policy? You are in the right place if you need help filing a claim, checking on a claim status, or product support.

Optus - Webmail

    https://webmail.optusnet.com.au/index.php/mail/auth/processlogin
    welcome to optus webmail Optus webmail is your free email service and your own [email protected] address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage

Optus to pay $6.4 million for misleading NBN disconnection ...

    https://www.accc.gov.au/media-release/optus-to-pay-64-million-for-misleading-nbn-disconnection-claims
    Optus Internet Pty Limited and Optus Mobile Pty Limited (Optus) have been ordered by the Federal Court to pay $6.4 million in penalties for making misleading claims about home internet disconnections to consumers, following proceedings brought by the ACCC.

Optus Complaints & Reviews

    https://www.complaintsboard.com/bycompany/optus-a22154.html
    SUBMIT A COMPLAINT. Optus Complaints & Reviews ... this is an on site email i tried to send to optus using THEIR forms. it would not send because their supplied phone... 4 comments Telecommunications. Optus - Western Australia, Perth Metro Area — Customer Service.

Contact us OptumRx

    https://www.optumrx.com/public/information-center/public-contact-us
    Network pharmacies must confirm some information to OptumRx at least every 3 years (name, address, phone number, gender, languages spoken) for the directory. OptumRx reviews all this information at least every 3 years for credentialing. Language Language(s), …

MAKE A COMPLAINT - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint
    Telstra 24x7 App. Telstra.com. MAKE A COMPLAINT. We will acknowledge your complaint within one business day of receiving it. If we can't resolve your complaint immediately, we'll provide you with a complaint reference number and provide you with regular updates on the status of your complaint. We aim to resolve your complaint within 10 business ...

General complaint - Consumer Affairs Victoria

    https://www.consumer.vic.gov.au/contact-us/resolve-your-problem-or-complaint/when-we-get-involved-with-a-problem-or-complaint/general-complaint
    we are the most appropriate organisation for the issue outlined in your complaint. You may not hear from us if: you have not tried to resolve the matter yourself first; you have already lodged a complaint with us about this issue and we were unable to resolve it, or we did not accept the complaint

Plan usage types - Optus

    https://smb.optus.com.au/opfiles/Shop/All/cis/Cis%20Documents/optus-loop-50-premium-2019.pdf
    Plan usage types Price per user. Before 1 April 2019, a cost of $20 site package fee per month per Optus Loop Site was charged. Description of the Service



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