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https://www.complaintboard.com/optus-complaints-l15573.html
Notified recently through a department called provisioning that the hosting will cease on November 25th. Everything will be the same until then. well is not, as of yesterday emails are bouncing back to my customers saying my mail box is full. ... I have documented most of these calls and will be making a formal complaint to Optus and requesting ...
https://yescrowd.optus.com.au/t5/NBN/Optus-complaints-email-address/td-p/348978
Optus don't have a specific complaints email. Just the general optus contact email. If you want to properly raise a complaint then you should write. This raises a case number (that can be tracked) and Optus have 10 days usually to try fix it.
https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
complaint, you can ask the Telecommunications Industry Ombudsman (TIO) to assist, after you have spoken with us. To lodge a complaint with the TIO you can call 1800 062 058 (1800 675 692 from a TTY handset) or contact them via their website tio.com.au Please note that you will need a complaint number issued by Optus, and the TIO
https://yescrowd.optus.com.au/t5/Mobile/How-do-you-contact-OPTUS-complaints/td-p/395620
How do you contact OPTUS complaints? We --my partner and I--have had no mobile service when at home for about a fortnight. We were first told there was a tower upgrade and we would have service by 23rd Feb. Well nothing worked and after hours on chat I was finally told a report was made. On 2 March I got an SMS--I was in a shopping centre so my ...
https://yescrowd.optus.com.au/t5/Broadband-Telephony/Complaints-Department/td-p/507712
FWIW Optus treat actual written complaints more seriously (pen and paper, envelope and stamp). You can find their contact details in the complaints section. Peter Gillespie
https://forums.whirlpool.net.au/archive/945419
May 11, 2008 · The Optus complaint handling policy has been designed with the customer in mind while still meeting the requirements of the relevant Industry Code/s (ACIF Complaint Handling Code). Optus aims to resolve complaints at first point of contact. Where complaints are escalated directly to us by mail or via email on the web, we aim to resolve complaints within 14 days of receipt.
https://yescrowd.optus.com.au/t5/Mobile/how-to-lodge-a-complaint/td-p/372478
How do I lodge a complaint with Optus? I ordered a new mobile broadband service since 19th December on one of the new online promotional offers. 10 business days later, 10 hours spent (wasted) with Optus, 10 interactions with Optus across IVRs, Live …
https://www.optus.com.au/portal/site/aboutoptus/menuitem.8ec78f21a99f2c66d0b61a108c8ac7a0/?vgnextoid=200c2feef3162010VgnVCM100000c8a87c0aRCRD&vgnextfmt=default
Mobile Feedback, Compliments or Complaints. At Optus we believe your feedback is important. Please send us your feedback and we'll listen. If you are a current Optus Mobile customer please complete Sections 1 and 2 of this form.
https://www.contactdirectory.com.au/optus-contact-customer-service-number/
This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937. You can also visit their website where Optus staff are available for a live chat service.
https://www.optus.com.au/support/answer
Get your support answers here. Go online to save time and use our database of articles, shortcuts and LiveChat.
https://www.facebook.com/groups/243987239416425/
Optus Exposed - Make your complaints public - Uncensored at last - has 1,985 members. Rule 1.. just keep swearing at a minimal... If you are having...
https://gethuman.com/phone-number/Optus-Faults
Optus can resolve many issues by phone, including billing questions, helping you to reset a password, troubleshooting service and equipment, arranging for technician appointments, and transferring services.
https://yescrowd.optus.com.au/t5/Mobile/Billing-complaints/td-p/381814
Why is it so difficult to find the complaints department? Why? 24/7 365 days a year is an utter lie. I called the number 133 937 and what do I get through to??? “We aren’t open”. THANK YOU OPTUS FOR WASTING MY TIME! I paid my bill but you’ve haven’t fixed my service, I …
https://www.prepaidservices.com.au/complaints-policy
Providing customers with easy access and a point of contact to lodge a complaint is a fundamental element of our overall complaint policy. Each person you deal with at PPS Customer Service will identify himself or herself by his or her first name so you know with whom you are speaking.
https://www.complaintboard.com/optus-complaints-l34523.html
Optus have failed in all aspects of their fiduciary duty as a service provider who are pushing data to your phone to advise you of the continuous breach of your data contractual parameters. You are an uninformed Optus client.
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