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https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
need a complaint number issued by Optus, and the TIO will expect that you have attempted to resolve the complaint with Optus before lodging a TIO complaint. Optus Complaint Handling Policy V3.2 July 2019 How can I confirm my complaint is resolved?
https://www.optus.com.au/support/answer
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https://www.complaintboard.com/optus-complaints-l15573.html
Complete list of Optus complaints. Scam, unauthorized charges, rip off, defective product, poor service. ... The reason for it being Monday is that the department only works Monday through Friday. ... which I did which contained OPTUS BSB number Account Number and Amount Paid and a reference number from my Bank which notice of Transfer and ...
https://forums.whirlpool.net.au/archive/945419
May 11, 2008 · nobody at optus can tell me the phone number of the complaints department or switch me over to them. Guess what, there page on there site is down at the moment.
https://www.contactdirectory.com.au/optus-contact-customer-service-number/
Contacting Optus. To contact the company directly, you can call their toll free customer support line on 133 937. This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937.
https://gethuman.com/phone-number/Optus-Faults
The best Optus - Faults phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus - Faults rep, reminders when the call center opens, tips and shortcuts from other Optus - Faults customers who called this number.
https://theaimn.com/customer-service-dead-least-optus/
Jan 30, 2017 · Dead optus customer service, it has cost me 5 hours waiting and they keep transfer you to finance department, technical department, billing department, and they just play this again and again. now it is still going on and on. the worst thing is that optus breaching the contract and overcharging me $25/m more than sales person agreed price.
https://www.complaintboard.com/optus-complaints-l34523.html
I wanted to change the ownership of my Optus pre-paid mobile number/sim. I contacted Optus online chat to do so (copy of the conversation provided). I was told that the process will take 10 business days and that this is the only way to do it. Bonnie (the person I was chatting with) gave me a ref number and phone number to call.
https://gethuman.com/contact/Optus-Faults
The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Faults in an easy-to-use summary.
https://www.prepaidservices.com.au/complaints-policy
Complaints in Writing or Email. PPS prefers to deal with complaints and enquiries by telephone as this usually allows a quicker resolution. However, if you wish to lodge a written complaint, you can forward your correspondence to: PPS Customer Service 1 Lyonpark Road, Macquarie Park NSW 2113. OR
https://www.smh.com.au/business/phone-and-internet-complaints-falling-at-most-providers-20151113-gky2o7.html
Nov 13, 2015 · Phone and internet complaints are generally falling but Optus and Amaysim are exceptions. The average number of complaints per 10,000 …Author: David Ramli
https://optusstadium.com.au/the-stadium/contact-us
If you have lost or left behind anything at Optus Stadium please contact us here or call 1300 297 588. All property that is found, or handed in, is retained by Optus Stadium for 30 days after the event. Any property that remains unclaimed after this time will be donated to local charities.
http://customernumber.com.au/optus/
If you are trying to find the Optus phone number or you want to contact Optus because you need to ask any question about its services, here in customernumber.com.au we will help you and also we will give you an extra info about this telecommunications company. Just keep reading for more info. What is Optus? Optus is a telecommunications company founded in 1981 with the original name of Aussat.
https://www.tioonline.com.au/consumers/new/
Please quote this number if you need to communicate with us about this complaint after we contact you. You do not need to take any further action through the TIO until our Officer contacts you. In the meantime, we encourage you to continue trying to resolve your complaint directly with your provider. ...
https://www.facebook.com/groups/243987239416425/
Optus how could you get it so wrong, when I phoned to cancel my husbands phone because he had passed, I told you the phone number I wanted canceled you even repeated it back to me and because I knew you have difficulties in understanding your customers said I have an iPad connected to my phone as well so please make sure you do not cancel my shared data sim to my iPad and what have you …
http://ww2.optus.com.au/aboutoptus/About%20Optus/Contact%20Us/Optus%20Contact%20Us%20%7C%20Customer%20Sales%20&%20Service?vgnextoid=9a13204b25f41310VgnVCM10000002cd780aRCRD
Optus Special Assistance Service. Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. Find out more about our Optus Special Assistance Service. Customers with Teletypewriters
https://www.abc.net.au/news/2018-10-17/telco-giants-fuel-consumer-complaints-to-ombudsman-tio/10376862
Oct 17, 2018 · Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes to the national Telecommunications Industry Ombudsman (TIO).
We are able to handle complaints about telephone and internet services. We have the authority to decide the resolution of a complaint (the telecommunications company is legally obliged to implement) up to $50,000, and make recommendations up to $100,000.
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