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http://www.optus.com.au/opfiles/Aboutoptus/Legal/SharedStaticFiles/SharedDocuments/complaint_handling_policy.pdf
Feedback & Complaints - Optus
https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
Our complaints email address is: [email protected] 1. Website 5. In store. Our Customer Care Team can give you an update on how your complaint is progressing by contacting them using the details on your bill or at the top of this policy. If you have been assigned a dedicated case manager, they
https://www.complaintboard.com/optus-complaints-l15573.html
Consumer complaints and reviews about Optus: Lat Lionel Send email : Nov 6, 2019 Email Hosting. ... Frustrating as this is a business email that I am depending on. Started ringing at 8:30 this morning and transferred through to 10 different areas, no-one able to help. Finally, I am told that the have located an area that MIGHT be able to help ...
https://forums.whirlpool.net.au/archive/2303349
Feb 22, 2015 · Can anyone tell me what the Optus complaints email address is? Their complain handling policy lists email as an option but doesn't include an address – it directs you to the website contact page which, as far as I can tell, doesn't list an email address or include any sort of form suitable for complaints.
https://www.complaintboard.com/optus-complaints-l34523.html
This was on 8th Feb 2018 at 10:30am. There were 2 Optus employees (man and a woman). The men has told me the following: - they can not help us because Internet is down (strange as Telstra always has mobile Internet if the main line is down) I asked if they cant take our driver licence details now and email or call us when the Internet is back
https://forums.whirlpool.net.au/archive/2616240
Mar 18, 2017 · I have just gone through using the TIO after issues with my Optus NBN service. Complaint form was fairly easy to fill in. After sending the TIO some additional info they contacted Optus with my complaints and told me to wait for a reply. About a week later I got an email from the Optus rep assigned to deal with the complaint.
https://www.prepaidservices.com.au/complaints-policy
Complaints in Writing or Email. PPS prefers to deal with complaints and enquiries by telephone as this usually allows a quicker resolution. However, if you wish to lodge a written complaint, you can forward your correspondence to: PPS Customer Service 1 Lyonpark Road, Macquarie Park NSW 2113. OR
https://optus.com/shop/mobile/prepaid/mobile-broadband-recharge-options
No, even if you stop using your SIM you will need to cancel your AutoRecharge service. For Mobile customers, you can do this using the My Optus app, or via one of your email or SMS notifications. For Mobile Broadband customers, you can cancel via one of your email notifications.
https://complaintsweb.com/optus.com.au/
optus.com.au complaints and reviews. Contact Information., Phone number: +61 2 9870 7495, 1800 123 124, 1800 500 002.Submit your complaint or review on optus.com.au.
https://www.facebook.com/optus
Optus. 432,400 likes · 3,927 talking about this · 3,073 were here. Yes to having a chinwag. You’ll find us online 24/7 to give you a hand.Followers: 425K
https://gethuman.com/phone-number/Optus-Faults
The best Optus - Faults phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus - Faults rep, reminders when the call center opens, tips and shortcuts from other Optus - Faults customers who called this number.
https://theaimn.com/customer-service-dead-least-optus/
Jan 30, 2017 · I was told If a migration order was not processed it would result in the service being disconnected. So I asked the operator to note on my account that I have tried to do this but optus seems to send me around in circles. I then contacted the TIO and raised a complaint. I received a call today from optus’s complaints resolution team.
https://www.contactdetails.net/optus-corporate-headquarters-address-customer-service-toll-free-helpline-number-email-id/
Optus corporate headquarters office address, customer service phone number and related contact details like Optus corporate contact address, customer service toll free number, customer support number, 24 hours helpline and customer service number is listed here with Optus corporate headquarters address and registered-regional branch offices address, telephone number, fax number, email ids and ...
https://www.contactdirectory.com.au/optus-contact-customer-service-number/
This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937. You can also visit their website where Optus staff are available for a live chat service.
https://offer.optus.com.au/Redirect.aspx?EQ=o0yKWs-bplKYeRxy9NCSbvkzVSqU7UDVJzPNpOjtjBCOLYYhgVbVXQIG2s4kA_AcGaCXhxD5i5qFpGcfQKFubvgf0JnQk1h3lgrh5GgtM4bTSvyK1y7g1TtlyEwSIVC6SchB8jgCdnafFApxUin84qA4uTMoYg08wjDQUpMou8bT4di7mf5rTZPZIBZ2FyrXQ6gRhRrfHf3VbkqP6u0joK_ZG9pGi9BFcsUyFOdT5aWllB6FdBu_RT199sjIlrs9Aopm0rilYKlzQsfqvaEn52oOCgKfDd2ujzk-9odqWxp7jhSBoxqFlU8H7N0zQp4ql_cx-CtvFctf0LzKFO8gvHc8cjnC3KoXgWxw6Rs1
Our complaints email address is: [email protected]. 5. In store. If you wish to make a complaint in person, you can do this with one of our store staff. The store may refer your complaint to specialists within customer service, who will know how best to resolve your issue.
https://www.smh.com.au/business/companies/make-customers-unhappy-you-will-be-sacked-optus-ceo-blasts-staff-20181029-p50clv.html
Oct 29, 2018 · Optus CEO Allen Lew has blasted staff over the company's surge in complaints. Credit: Edwina Pickles “The customer is why we exist. If you make customers unhappy, you …
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