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https://yescrowd.optus.com.au/t5/Broadband-Telephony/Complaints-Line/td-p/451554
Is there a complaints phone number? As customer support has proven useless, I ordered a brand new nbn bundle from an email I received from fly buys offering 25000 fly buys points and a free google home if I join optus, so I signed up through the optus website (where the link took me) my nbn is all good and connected however my google home has not arrived and fly buys points not applied, I ...
https://www.optus.com.au/support/answer
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https://www.contactdirectory.com.au/optus-contact-customer-service-number/
Contacting Optus. To contact the company directly, you can call their toll free customer support line on 133 937. This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937.
https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
need a complaint number issued by Optus, and the TIO will expect that you have attempted to resolve the complaint with Optus before lodging a TIO complaint. Optus Complaint Handling Policy V3.2 July 2019 How can I confirm my complaint is resolved?
https://yescrowd.optus.com.au/t5/Mobile/Contacting-Optus-to-resolve-a-problem-or-complaint/td-p/365965
Contacting Optus to resolve a problem or complaint Why does Optus make it so hard to contact them direct. They list a phone number that is the most frustrating and ridiculous to use to try to actually talk to someone to resolve an issue or complaint.
https://gethuman.com/phone-number/Optus-Faults
The best Optus - Faults phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus - Faults rep, reminders when the call center opens, tips and shortcuts from other Optus - Faults customers who called this number.
https://forums.whirlpool.net.au/archive/945419
May 11, 2008 · The Optus complaint handling policy has been designed with the customer in mind while still meeting the requirements of the relevant Industry Code/s (ACIF Complaint Handling Code). Optus aims to resolve complaints at first point of contact.
https://forums.whirlpool.net.au/archive/2616240
Mar 18, 2017 · I tried ringing the direct number once again and finally, after more than 30 attempts, the call was answered and I got to speak to the Optus rep. Ten minutes later had agreement that bill would be reduced by $50 a month for six months and I was free to break contract without penalty at any time.
https://www.complaintboard.com/optus-complaints-l15573.html
Consumer complaints and reviews about Optus: Lat Lionel Send email : Nov 6, 2019 ... I need to find whoever is supporting it to re-direct it. So disappointing, but typical of my experience with Optus. Pauliz2a Send ... which I did which contained OPTUS BSB number Account Number and Amount Paid and a reference number from my Bank which notice of ...
https://au.trustpilot.com/review/optus.com.au
Broadway guy said we'd have to take the modern for a week to check. I expressed disbielf and then he gave me a phone number to call. No they never offered to do that for me. So 5 attempts to call tech support with the endless options- press 1 for, press 3 for it became clear to me that optus was seriously not interested in taking my call.
https://smb.optus.com.au/opfiles/Shop/Consumer/Assets/PDFs/Mobile-Insurance-PDS.pdf
Optus World franchisees, Premium Dealers, Exclusive Retailers, Authorised Dealers, Authorised Retailers and Optus Business Direct channels for each insurance cover they sell during the previous month. Telephone sales staff are eligible for incentives in the form of points where staff may redeem points and choose their prizes from a variety of goods
https://smb.optus.com.au/opfiles/Shop/Consumer/Assets/PDFs/Optus-Pay-FSG.pdf
Optus Pay Financial Services Guide 16 November 2016. 2 ˜˚˛˝˙ˆˇ˘ ˆ ˆˆ ˆ ˆ ... Optus’s authorised representative number is 263122. Heritage is an authorised ... You can direct complaints in the first instance to Optus, who will attempt to resolve the issue.
https://customernumbers.com.au/optus-customer-contact-number
Call Optus phone number is one of the best ways to contact Optus telecommunication company, is easy, is fast, and you will speak with a customer care representative in just a few seconds. Optus helpline is available for existing and non existing customer to get support of Optus staff.3.2/5(13)
https://theaimn.com/customer-service-dead-least-optus/
Jan 30, 2017 · The Optus mobile service clearly wasn’t working very well either that day. In one message he left a “direct” number for me, but in the confusion with so many messages, I deleted the wrong one – the one with the number. So I waited hoping he would try again perhaps on Friday (Thursday was Australia Day). No further contact.
https://optusstadium.com.au/the-stadium/contact-us
If you have lost or left behind anything at Optus Stadium please contact us here or call 1300 297 588. All property that is found, or handed in, is retained by Optus Stadium for 30 days after the event. Any property that remains unclaimed after this time will be donated to local charities.
https://www.complaintboard.com/optus-complaints-l34523.html
I wanted to change the ownership of my Optus pre-paid mobile number/sim. I contacted Optus online chat to do so (copy of the conversation provided). I was told that the process will take 10 business days and that this is the only way to do it. Bonnie (the person I was chatting with) gave me a ref number and phone number to call.
http://ww2.optus.com.au/aboutoptus/About%20Optus/Contact%20Us/Optus%20Contact%20Us%20%7C%20Customer%20Sales%20&%20Service?vgnextoid=9a13204b25f41310VgnVCM10000002cd780aRCRD
Optus Special Assistance Service. Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. Find out more about our Optus Special Assistance Service. Customers with Teletypewriters
https://offer.optus.com.au/Redirect.aspx?EQ=Ks-65FF8R8b1ha2SVGG3yPiGrsJBr1FkODOmWlNoxtnzzhIVYX57CczgO4HGeXjuir73IKsWS04IpWtPeY_9gOc1idFODYDGgmuYmQbIxbEoa1bDaumf81G9wkvqMdYJUAPXxA_tQ00LOPr8VFP4ZSCyMUHmP-5DBPrDDHxQu20UbZzElspWaYgC0YIgGv3x1us-Zr945WzFp_YkppHXzuCeNqcKtX-AzVmcgEllOKe224Y7TjrcPEHdmuLgLvlExakiKkWEAcJkLrV7XzQdR3ofmbicUuPpIboL1S_y7GZqQn7sVi7j93uhagIMk8PdoQWpIGTCpEn5YCy3Um96YGH828fJOGLLIeCZBrY1
To lodge a complaint with the TIO you can call 1800 062 058 (1800675692 from a TTY handset) or contact them via their website tio.com.au Please note that you will need a complaint number issued by Optus, and the TIO will expect that you have attempted to resolve the complaint with Optus before lodging a TIO complaint.
https://www.reverseaustralia.com/lookup/0280492850/
94 complaints about 0280492850. Free Australia missed call identifcation. Below are the search results for phone number (02) 8049 2850 / 0280492850 including name and address. Find out who called you3%(94)
https://www.abc.net.au/news/2019-02-06/optus-fined-10-million-for-misleading-customers/10787308
Optus has been fined $10 million for misleading customers who unknowingly purchased or subscribed to content via the telco's direct billing service.
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