Optus Complaints Online

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Optus - Mobile Phones, NBN, Broadband, Entertainment and Sport

    https://www.optus.com.au/
    New customers only. Offer valid when SIM is purchased online by 29/3/20 and activated by 5/4/20. Bonus 60GB data applies to first recharge only on Optus Prepaid Epic Value plan. Bonus Data may take up to 72 hours to apply. For use in AU.

Optus - Complaint Board

    https://www.complaintboard.com/optus-complaints-l15573.html
    I was initially advised by OPTUS online customer service that my legal concerns were correct and to return the new phone. [(OPTUS) Ashfield Mall sales staff had told me to take the phone until the Wi Fi arrived.] However on arriving at the OPTUS shop I was not allowed to enter and I was not allowed to hand the phone to the staff blocking the way.

Read Customer Service Reviews of optus.com.au - Trustpilot

    https://au.trustpilot.com/review/optus.com.au
    First order placed online was lost in the system & no order confirmation received. Phone call after 8 days waiting I confirmed my choice of phone & plan & assured it would arrive in 2 days. It did but it was the wrong phone, only a Pixel 4. Your online customer service is adamant my order was for a 4 because you don't have my original order.

Optus - Home Facebook

    https://www.facebook.com/optus
    Optus. 432,400 likes · 3,927 talking about this · 3,073 were here. Yes to having a chinwag. You’ll find us online 24/7 to give you a hand.Followers: 425K

Optus - Mobile Live Chat Customer Service

    https://gethuman.com/chat/Optus-Mobile
    While Optus - Mobile does not offer live chat, they do have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.

Prepaid SIM - Optus

    https://optus.com/shop/mobile/prepaid/sim?albert_agid=55003456542&loc_physical_ms=9069238&gclsrc=aw.ds&device_model=&albert_targetid=kwd-345536267199&feeditemid=&albert_creativeid=337788617006&matchtype=e&albert_category=&product_partition_id=%27%5B0%5D%20&merchant_id=&product_country=&product_id=&placement=&keyword_k=optus%20sim%20prepaid&device=t&product_channel=&loc_interest_ms=&product_language=&store_code=&albert_keyword=optus%20sim%20prepaid&albert_campaignid=1487965804&network=g
    $180 SIM Starter Kit with 120GB Online: New customers only. Offer valid when SIM is purchased online by 29/3/20 and activated by 5/4/20. Bonus 60GB data applies to first recharge only on Optus Prepaid Epic Value plan. Bonus Data may take up to 72 hours to apply. All for use in AU within 365 days. Only available for purchase online.

Optus Complaints & Reviews

    https://www.complaintsboard.com/bycompany/optus-a22154
    Optus Complaints & Reviews Optus — immigration visa. Hi, I just want to share about my bitter experience about this oics and from this i make sure no one will be a victim of this company.. i lost my hard earned money i lost my...

Optus disables My Account site after users complain of ...

    https://www.zdnet.com/article/optus-disables-my-account-site-after-users-complain-of-privacy-breach/
    Optus has confirmed that its My Account website is back up and running after temporarily disabling access following complaints from users that they were seeing the wrong customer information after ...Author: Corinne Reichert

Dan the Optus Facebook community manager everyone is ...

    https://www.news.com.au/technology/online/social/dan-the-optus-facebook-community-manager-everyone-is-talking-about/news-story/25a9a196c75c77160de40659d032568a
    Jan 07, 2016 · OPTUS receives complaints from customers on social media daily. But it’s the way their Facebook guy replies that’s got us talking. Shoba Rao. News Corp Australia Network January 7, …

Optus complaints department - Optus ADSL

    https://forums.whirlpool.net.au/archive/945419
    May 11, 2008 · Optus aims to resolve complaints at first point of contact. Where complaints are escalated directly to us by mail or via email on the web, we aim to resolve complaints within 14 days of receipt. Complaints referred to us from outside sources such as the TIO (Telecommunications Industry Ombudsmen), may take longer depending on the complexity of ...

Prepaid Mobile Phone Plans - Optus

    https://optus.com/shop/mobile/prepaid/plans?dclid=COn44bba4ecCFc8TKwodNvcJIg
    A: Existing customers can purchase the $20 Data Roaming Add On separately to a normal recharge via My Optus App or online at optus.com.au/recharge. New customers can now activate a $2 SIM via optus.com.au/activate and choose the $20 Data Roaming option in the activation journey.

Complaints The Telecommunications Industry Ombudsman

    https://www.tio.com.au/making-a-complaint
    Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...

Optus Live Chat Customer Service

    https://gethuman.com/chat/Optus
    While Optus does not offer live chat, they do have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by …

Telstra and Optus quarterly complaints shoot up ZDNet

    https://www.zdnet.com/article/telstra-and-optus-quarterly-complaints-shoot-up/
    May 17, 2017 · Telstra and Optus quarterly complaints shoot up. Although Vodafone and Amaysim are losing customers, their complaints statistics are improving while …Author: Corinne Reichert

Optus complaints email - Optus Broadband

    https://forums.whirlpool.net.au/archive/2303349
    Feb 22, 2015 · Can anyone tell me what the Optus complaints email address is? Their complain handling policy lists email as an option but doesn't include an address – it directs you to the website contact page which, as far as I can tell, doesn't list an email address or include any sort of form suitable for complaints.

Optus Customer Service And Technical Support Number

    https://www.contactdirectory.com.au/optus-contact-customer-service-number/
    This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937. You can also visit their website where Optus staff are available for a live chat service.

Optus Exposed - Make your complaints public - Uncensored ...

    https://www.facebook.com/groups/243987239416425/
    Optus is the worst company in Australia!!! I bought a prepaid sim online before Christmas. It’s jan 5 and still no sim. I bought two items online last week and have received both in the post. I have the option in the contract for a refund. I rang Optus Friday. I was passed around, I was lied too, I was hung up on.

Optus - About Optus - Optus Contact Us Customer Sales ...

    http://ww2.optus.com.au/aboutoptus/About%20Optus/Contact%20Us/Optus%20Contact%20Us%20%7C%20Customer%20Sales%20&%20Service?vgnextoid=9a13204b25f41310VgnVCM10000002cd780aRCRD
    Optus Special Assistance Service. Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. Find out more about our Optus Special Assistance Service. Customers with Teletypewriters



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