We collected information about Optus Customer Service Complaints for you. There are links where you can find everything you need to know about Optus Customer Service Complaints.
https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
We deal with the majority of complaints in the order they are received. There are certain types of complaints which are always considered urgent; usually complaints referred by our financial hardship team and where a customer has lost service, or we become aware that their service may become lost, for an unknown or unusual reason.
https://www.optus.com.au/support
Get answers to your burning queries with our help and support page. Ask questions, get started, manage your account or get device trouble shooting tips.
https://au.trustpilot.com/review/optus.com.au
Very poor customer service!!!!!. I have had to deal with optus 4 times now you clear up all the bills ask if the billing is all clear now they say yes and a month later send another bill, haven't been with optus for 3 months now and still get bills due to there poor accounting, will never go back to optus even if they were the only phone company
https://theaimn.com/customer-service-dead-least-optus/
Jan 30, 2017 · Customer Service is now Customer Obfuscation. I moved residence very early in January. During the week prior to the move I rang Optus to organise an internet connection. The internet is vital to my work and my study. I was told 18 days and that no technician would need to come to my home. I thought…
https://complaintsweb.com/optus.com.au/
optus.com.au complaints and reviews. Contact Information., Phone number: +61 2 9870 7495, 1800 123 124, 1800 500 002.Submit your complaint or review on optus.com.au.
https://www.contactdirectory.com.au/optus-contact-customer-service-number/
Optus Services. A provider a set of telecommunications services to both homes and businesses, including landline telephone connection, mobile telephone networks, internet and cable television. If you are interested in any of the optus services, you can use the customer service …
https://www.complaintboard.com/optus-complaints-l15573.html
Moose Mobile, my service provider has informed me that they have been handling a large amount of similar complaints since the cancellation of the Optus 2G service. If Optus is unable, or unwilling to ensure a 3G signal to my house, are there any other telcos that might help me, and my neighbours who also have the same problem.
https://www.complaintsboard.com/optus-customer-service-c186523
Consumer complaints and reviews about Optus Perth Metro Area, Western Australia. Customer Service. We use cookies to improve your experience on our site and to show you personalised advertising. By using this website you agree to our Cookies Policy. Learn more. I agree.
https://www.abc.net.au/news/2018-10-17/telco-giants-fuel-consumer-complaints-to-ombudsman-tio/10376862
Oct 17, 2018 · Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes to the national Telecommunications Industry Ombudsman (TIO).
https://www.prepaidservices.com.au/complaints-policy
Complaints in Writing or Email. PPS prefers to deal with complaints and enquiries by telephone as this usually allows a quicker resolution. However, if you wish to lodge a written complaint, you can forward your correspondence to: PPS Customer Service 1 Lyonpark Road, Macquarie Park NSW 2113. OR
https://gethuman.com/phone-number/Optus
Common problems addressed by the customer care unit that answers calls to 1300300937 include Change plan, Billing, Technical Support and other customer service issues. The Optus call center that you call into has employees from India and is open 24 hours, 7 days according to customers. In total, Optus has 1 phone number.
https://gethuman.com/phone-number/Optus-Faults
The best Optus - Faults phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus - Faults rep, reminders when the call center opens, tips and shortcuts from other Optus - Faults customers who called this number.
https://www.complaintsboard.com/optumrx-b122270
Customer Care Service available OptumRX — pre authorization and overcharging for prescriptions They keep denying a per authorization from my doctor and want to over charge me for a medication that I need to help not have to take said medication that often.1/5(147)
https://www.glassdoor.com/Reviews/Optus-customer-service-Reviews-EI_IE9784.0,5_KH6,22.htm
Optus expect their existing retail staff to train you on the job (which is just a purely unrealistic expectation because their existing staff are constantly under pressure to make sales and reach targets, solve customer complaints and do their job correctly which takes up so much time - they have little room to then train new staff at the same ...1/5(804)
https://www.news.com.au/technology/frustrated-optus-customers-vent-fury-on-facebook-page/news-story/f6dead80a52a5ac0ccec4571dbd615dc
May 03, 2017 · Optus' FB page has attracted angry customer complaints. Source:Facebook Some claimed to have been misled and given services they didn’t want, while others complained about the …Author: Nick Whigham
https://www.contactdetails.net/optus-corporate-headquarters-address-customer-service-toll-free-helpline-number-email-id/
Optus corporate headquarters office address, customer service phone number and related contact details like Optus corporate contact address, customer service toll free number, customer support number, 24 hours helpline and customer service number is listed here with Optus corporate headquarters address and registered-regional branch offices address, telephone number, fax number, …
http://ww2.optus.com.au/aboutoptus/About%20Optus/Contact%20Us/Optus%20Contact%20Us%20%7C%20Customer%20Sales%20&%20Service?vgnextoid=9a13204b25f41310VgnVCM10000002cd780aRCRD
Optus Special Assistance Service. Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. Find out more about our Optus Special Assistance Service. Customers with Teletypewriters
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