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https://www.optus.com.au/support
Get answers to your burning queries with our help and support page. Ask questions, get started, manage your account or get device trouble shooting tips.
https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
We deal with the majority of complaints in the order they are received. There are certain types of complaints which are always considered urgent; usually complaints referred by our financial hardship team and where a customer has lost service, or we become aware that their service may become lost, for an unknown or unusual reason.
https://www.contactdirectory.com.au/optus-contact-customer-service-number/
A provider a set of telecommunications services to both homes and businesses, including landline telephone connection, mobile telephone networks, internet and cable television. If you are interested in any of the optus services, you can use the customer service telephone number to contact optus.
https://complaintsweb.com/optus.com.au/
optus.com.au complaints and reviews. Contact Information., Phone number: +61 2 9870 7495, 1800 123 124, 1800 500 002.Submit your complaint or review on optus.com.au.
https://gethuman.com/phone-number/Optus-Faults
This phone number is Optus - Faults's Best Phone Number because 18,606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 131 344 include Technical Support, Service, Account access and other customer service issues. The Optus ...
https://customernumbers.com.au/optus-customer-contact-number
There are different ways to get in contact with Optus customer service department, you can call to Optus phone number 13-39-37 or send an email to Customer Service or use FAQ are in placed within Optus website. Optus has various phone numbers listed …3.2/5(13)
https://gethuman.com/phone-number/Optus
This phone number is Optus's Best Phone Number because 99,198 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1300300937 include Change plan, Billing, Technical Support and other customer service issues. The Optus call center ...
https://www.complaintboard.com/optus-complaints-l15573.html
After nearly 30 Minutes of conversation with the Customer Service Officer who, at time I had trouble understanding and being told that they had NO RECORD of the previous calls, I finally and reluctantly paid the outstanding bill using the OPTUS BSB Number, Account Number for the amount owing using a transfer from my Bank Account.
http://customernumber.com.au/optus/
If you are trying to find the Optus phone number or you want to contact Optus because you need to ask any question about its services, here in customernumber.com.au we will help you and also we will give you an extra info about this telecommunications company. Just keep reading for more info. What is Optus? Optus is a telecommunications company founded in 1981 with the original name of Aussat.
https://theaimn.com/customer-service-dead-least-optus/
Jan 30, 2017 · Customer Service is now Customer Obfuscation. I moved residence very early in January. During the week prior to the move I rang Optus to organise an internet connection. The internet is vital to my work and my study. I was told 18 days and that no technician would need to come to my home. I thought…
http://ww2.optus.com.au/aboutoptus/About%20Optus/Contact%20Us/Optus%20Contact%20Us%20%7C%20Customer%20Sales%20&%20Service?vgnextoid=9a13204b25f41310VgnVCM10000002cd780aRCRD
Optus Special Assistance Service. Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. Find out more about our Optus Special Assistance Service. Customers with Teletypewriters
https://www.abc.net.au/news/2018-10-17/telco-giants-fuel-consumer-complaints-to-ombudsman-tio/10376862
Oct 17, 2018 · Ms Corbin from ACCAN said the number of complaints was still too high. "The level of complaints and frustration, particularly with customer service, …
https://www.contactdetails.net/optus-corporate-headquarters-address-customer-service-toll-free-helpline-number-email-id/
Optus corporate headquarters office address, customer service phone number and related contact details like Optus corporate contact address, customer service toll free number, customer support number, 24 hours helpline and customer service number is listed here with Optus corporate headquarters address and registered-regional branch offices address, telephone number, fax number, …
https://au.trustpilot.com/review/optus.com.au
Very poor customer service!!!!!. I have had to deal with optus 4 times now you clear up all the bills ask if the billing is all clear now they say yes and a month later send another bill, haven't been with optus for 3 months now and still get bills due to there poor accounting, will never go back to optus even if they were the only phone company
https://www.prepaidservices.com.au/complaints-policy
• Review all complaints which have not been resolved within agreed time frames and determine what action is needed to resolve those complaints quickly. How to appeal to PPS Senior Personnel If you are not satisfied with the way in which the Customer Service Representative handled your complaint, you can request to be transferred to a supervisor.
https://forums.whirlpool.net.au/archive/945419
May 11, 2008 · Optus Customer Relations Group (CRG) do have a 1300 number. That number is not given out though. It's for escalated complaints forwarded to them by the TIO. So try and solve the situation with customer service. If you get no-where, then call the TIO. They will give you the details you need if your concern is valid.
https://forums.whirlpool.net.au/archive/67045
May 02, 2003 · Does anyone know the phone number that I can call to lodge a complaint about the very very poor Customer service standards that Optus give the poor innocent customers. Seriously, Today I had to call Optus Hosting about an internet site and I was literally on hold for almost 2 hours.
https://www.glassdoor.com/Reviews/Optus-customer-service-Reviews-EI_IE9784.0,5_KH6,22.htm
Advice to Management. There needs to be a bigger focus on customer service across the entire company. Optus used to have that as its main goal but it has lost its way in recent years which has resulted in a lower employee morale and very ordinary support for our customers.1/5(804)
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