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http://www.optus.com.au/opfiles/Aboutoptus/Legal/SharedStaticFiles/SharedDocuments/complaint_handling_policy.pdf
Feedback & Complaints - Optus - Mobile Phones, NBN ...
https://www.complaintboard.com/optus-complaints-l15573.html
Moose Mobile, my service provider has informed me that they have been handling a large amount of similar complaints since the cancellation of the Optus 2G service. If Optus is unable, or unwilling to ensure a 3G signal to my house, are there any other telcos that might help me, and my neighbours who also have the same problem.
https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
complaint, you can ask the Telecommunications Industry Ombudsman (TIO) to assist, after you have spoken with us. To lodge a complaint with the TIO you can call 1800 062 058 (1800 675 692 from a TTY handset) or contact them via their website tio.com.au Please note that you will need a complaint number issued by Optus, and the TIO
https://yescrowd.optus.com.au/t5/Mobile/How-do-you-contact-OPTUS-complaints/td-p/395620
How do you contact OPTUS complaints? We --my partner and I--have had no mobile service when at home for about a fortnight. We were first told there was a …
https://www.optus.com.au/portal/site/aboutoptus/menuitem.8ec78f21a99f2c66d0b61a108c8ac7a0/?vgnextoid=200c2feef3162010VgnVCM100000c8a87c0aRCRD&vgnextfmt=default
Mobile Feedback, Compliments or Complaints. At Optus we believe your feedback is important. Please send us your feedback and we'll listen. If you are a current Optus Mobile customer please complete Sections 1 and 2 of this form.
https://yescrowd.optus.com.au/t5/Mobile/how-to-lodge-a-complaint/td-p/372478
How do I lodge a complaint with Optus? I ordered a new mobile broadband service since 19th December on one of the new online promotional offers. 10 business days later, 10 hours spent (wasted) with Optus, 10 interactions with Optus across IVRs, Live …
https://yescrowd.optus.com.au/t5/NBN/Optus-complaints-email-address/td-p/348978
Optus don't have a specific complaints email. Just the general optus contact email. If you want to properly raise a complaint then you should write. This raises a case number (that can be tracked) and Optus have 10 days usually to try fix it. If Optus can't sort this issue then you have done what is require...
https://yescrowd.optus.com.au/t5/Broadband-Telephony/Email-Complaint/td-p/213506
They actually don't have an email for complaints - most likely because it'll reach it's storage limit within a day. Most likely optus will do nothing about the constructive feedback I took the time to provide them with because optiu doesn't really care about their customers. I will never be a customer of theirs. Ever.
https://www.optus.com.au/support
Get answers to your burning queries with our help and support page. Ask questions, get started, manage your account or get device trouble shooting tips.
https://www.optus.com.au/
Shop the latest mobile phones & tablets. Find awesome value broadband internet, home phone & TV entertainment packages at Optus. Learn more.
https://yescrowd.optus.com.au/t5/Android/Complaint/td-p/467466
Mobile > Android™ > Complaint; cancel. Turn on suggestions ... Hey @Nirvana621 - You can lodge a complaint by speaking with a customer service representative via our Call Centre (133937), Live chat or us here on Social Media. ... I’m part of the Yes Crowd team, employed by Optus to …
https://au.trustpilot.com/review/optus.com.au
The entire Optus customer service… The entire Optus customer service system is crack. They don't communicate with each other. Very bad experience. If you have other better options, please do not choose this company. very upset and very angry about their service.
https://www.contactdirectory.com.au/optus-contact-customer-service-number/
Contacting Optus To contact the company directly, you can call their toll free customer support line on 133 937. This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937.
https://optus.com/shop/mobile/prepaid/mobile-broadband-recharge-options
For Mobile customers, you can cancel using the My Optus app, or via one of your email or SMS notifications. For Mobile Broadband customers, you can cancel via one of your email notifications. If I stop using my SIM will my AutoRecharge be automatically cancelled?
https://theaimn.com/customer-service-dead-least-optus/
Jan 30, 2017 · Customer Service is now Customer Obfuscation. I moved residence very early in January. During the week prior to the move I rang Optus to organise an internet connection. The internet is vital to my work and my study. I was told 18 days and that no technician would need to come to my home. I thought…
https://optus.com/shop/mobile/prepaid/plans
$5 Optus Sport Add On: Available on all Optus Prepaid Mobile Plans. Add On only available for purchase via the My Optus app. You must be within your recharge expiry period to purchase an Optus Sport Add On. Subscription may take up to 24 hours to update once purchased.
https://optus.com/shop/mobile/prepaid
Mobile Broadband Bonus Data: May take up to 72 hours to be applied and will expire at the same time as that recharge. Applies to new customers only on first recharge over $30 or more before 29/3/20. Bonus data does not roll over. Excludes $45 and $85 recharges and SIM swaps. Excludes $99 Modem (E5577) Limit once per customer. OPTUS PREPAID EPIC ...
https://www.prepaidservices.com.au/complaints-policy
Complaints Handling Procedures - How PPS handles complaints PPS aims to provide an efficient, fair and accessible mechanism for handling customer complaints. PPS Customer Service will be your main point of contact within PPS whether you wish to register a complaint about technical difficulties, PPS retailers and staff, or you merely want ...
https://optus.com/shop/mobile/prepaid/sim?ca_agid=25199066840&ca_lp=9072210&ca_mt=b&ca_kwt=%2Boptus%20%2Bpre%20%2Bpaid%20%2Bsim&ca_adid=261139076847&ca_nw=g&ca_tid=kwd-29963567490&ca_chid=2003037
A: For Optus Epic Data plan, if you recharge before expiry of your standard recharge, you can roll over up to 200GB data. If you accrue over 200GB you will forfeit any data over that limit. For Optus Epic Value and Optus Prepaid Mobile Broadband plans, you can roll over up to …
https://complaintsweb.com/optus.com.au/
optus.com.au complaints and reviews. Contact Information., Phone number: +61 2 9870 7495, 1800 123 124, 1800 500 002.Submit your complaint or review on optus.com.au.
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