We collected information about Pals Patient Complaints for you. There are links where you can find everything you need to know about Pals Patient Complaints.
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers. You can find officers from PALS in your local hospital.
https://www.hrch.nhs.uk/patients/patient-advice/
Hounslow and Richmond PALS - contact us: Free phone: 0800 953 0363 Email: [email protected] Post: If you have any queries about local health services, or you would like to make a complaint…
https://www.leedsth.nhs.uk/patients-visitors/patient-and-visitor-information/patient-experience/patient-advice-and-liaison-service-pals-and-complaints/
PALS and Complaints Your views are very important to us as they help us to improve the service we provide. We take regular surveys of patients to ensure we are not missing anything. We welcome any kind of feedback, whether positive or negative as this helps us identify where things are working well and also where there may be room for improvement.
https://www.hct.nhs.uk/contact-us/patient-advice-and-liaison-and-complaints-services/
Patient Advice and Liaison and Complaints Services The Patient Advice and Liaison Service (PALS) is here to help when you need advice and have a complaint, concerns or don’t know where to turn. PALS acts independently when handling patient and family concerns, liaising with staff, managers and, where appropriate, relevant organisations, to negotiate prompt solutions.
https://clch.nhs.uk/get-involved/compliments-and-complaints
If we are not able to resolve your concerns informally with the staff caring for you or via PALS, you can make a formal complaint. Once made, your complaint will be acknowledged within three working days of receipt and we would then discuss with you how you would like us to proceed.
https://www.pat.nhs.uk/contact-us/pals-service.htm
Our Patient Advice and Liaison Service (PALS) is a confidential service that provides help, advice and information for patients, families and carers. At the end of January 2016 our PALS service was greatly expanded and new PALS offices were opened front of house at each one of our four hospitals.
https://www.uclh.nhs.uk/PandV/Helpandsupport/PALS/Pages/Home.aspx
We know hospitals are large, complex organisations which can be confusing at times. The Patient Advice and Liaison Service (PALS) provides impartial advice and assistance in answering questions and resolving concerns that patients, their relatives, friends and carers might have accessing the NHS services provided by UCLH.
https://www.guysandstthomas.nhs.uk/patients-and-visitors/patients/your-care/pals.aspx
Patients and visitors. More in this section. Patients and visitors; Your feedback. Your feedback; Speak to a member of staff; Complete a survey online; Talk to our PALS team; Making a complaint; Questions, comments and compliments; Listening to you; Nominate staff for a CARE award; At the hospitals. Finding your way around; Useful facilities at Guy's
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You can speak with a PALS member, who'll try to help you resolve issues informally with the hospital before you need to make a complaint. PALS can be particularly helpful if your issue is urgent and you need action immediately, such as a problem with the treatment or care you receive while in hospital.
https://www.ouh.nhs.uk/patient-guide/feedback/pals.aspx
The Oxford University Hospitals (OUH) Patient Advice and Liaison Service (PALS) is committed to improving the service we give to our patients. It is a confidential service that aims to: advise and support patients, their families, and their carers. listen to patients' concerns, queries and suggestions.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
20 DAY INVESTIGATION STAGE: This will apply to complaints that have not been resolved at The Early Resolution stage or identified as complex; NHS inform – Feedback and Complaints. The NHS Lothian Complaints Handling Procedure. NHS Lothian is committed to improving the services it provides for patients and their families.
https://www.meht.nhs.uk/patients-and-visitors/pals-complaints/
In most cases a quick response direct from the most appropriate manager/department will resolve your concerns. These are known as PALS Concerns, and are sent from the PALS & Complaints Team directly to the relevant manager responsible for the service you have raised concerns about.
https://www.buckshealthcare.nhs.uk/feedback/share-your-experience/pals.htm
The Patient Advice and Liaison Service (PALS) is the 'one-stop-shop' for patients, carers and relatives seeking advice and support on all aspects of healthcare. The service is free and confidential and aims to support anyone with questions or queries about health-related issues.
https://www.neessexccg.nhs.uk/pals-complaints
To make it easy to raise comments and concerns the North East Essex CCG has a complaints team which works alongside the PALS (Patient Advice and Liaison Service) team. Our PALS team can provide a signposting service to direct your concerns to the correct local NHS providers.
https://www.gloshospitals.nhs.uk/contact-us/feedback-and-complaints-pals/
All complaints should be made within twelve months of the episode you are unhappy about. If you are writing on behalf of the patient, please note that their consent will be required. In the case of a complaint regarding a deceased patient, please contact the Complaints Team for advice.
https://www.tewv.nhs.uk/about-us/patient-advice-and-liaison-services-pals/
We may not be able to investigate complaints made more than one year after the event complained about as we may not be able to carry out a thorough investigation. Patient advice and liaison service (PALS) As an alternative to speaking to staff about concerns, the PALS team aims to: advise and support patients, their families and carers
http://www.awp.nhs.uk/advice-support/pals/
Patient Advice and Liaison Service Here to help The Patient Advice & Liaison Service (PALS) is a free, confidential and impartial service available to everyone who uses the Trust's mental health services, their families, carers or anyone who needs advice, information, support or guidance with a particular issue.
https://www.esneft.nhs.uk/your-visit/support-and-advice/patient-advice-service-pals/
There is a separate complaints department, you can contact them using the link on the left. If you do wish to make a complaint, you can start off by speaking to a member of staff in the department where you are being seen or contact us directly and we will help you. Click here to visit our Healthwatch advice page.
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