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https://www.ncbi.nlm.nih.gov/pubmed/12052124/
Jun 12, 2002 · JAMA. 2002 Oct 2;288(13):1585; author reply 1585-6. CONTEXT: A small number of physicians experience a disproportionate share of malpractice claims and expenses. If malpractice risk is related in large measure to factors such as patient dissatisfaction with interpersonal behaviors, care and treatment, and access, it might be possible to monitor ...Cited by: 634
https://jamanetwork.com/journals/jama/fullarticle/195008
Jun 12, 2002 · Context A small number of physicians experience a disproportionate share of malpractice claims and expenses.If malpractice risk is related in large measure to factors such as patient dissatisfaction with interpersonal behaviors, care and treatment, and access, it might be possible to monitor physicians' risk of being sued.Cited by: 634
https://jamanetwork.com/journals/jamaophthalmology/fullarticle/2664085
Jan 01, 2018 · Unsolicited patient complaints give physicians and their health care system, hospital or medical group leaders opportunities to provide “service recovery” to address what patients perceive to be wrong in their health care encounter. 4 In addition, aggregated UPCs are proxies for risk of malpractice claims 1,5-8 and surgical complications. 9 ...Cited by: 5
https://prd-medweb-cdn.s3.amazonaws.com/documents/cppa/files/Seminal%20Articles/Patient%20Complaints%20and%20Malpractice%20Risk%20-%20JAMA%202002.pdf
Patient Complaints and Malpractice Risk Gerald B. Hickson, MD Charles F. Federspiel, PhD James W. Pichert, PhD Cynthia S. Miller, MSSW Jean Gauld-Jaeger, MS Preston Bost, PhDC ONVENTIONAL WISDOM HOLDS thataphysician’smalpractice experience is determined by factors associated with the physician, caseload, and unpredictable circumstances.
https://www.ncbi.nlm.nih.gov/books/NBK43703/
Patients can help promote safety and reduce risk in several ways. One is to make known their concerns about their health care experiences because complaints might suggest unsafe systems and providers. Responsive health care organizations can benefit since patient complaints that are recorded, systematically analyzed, aggregated, and profiled by ombudsmen can accurately identify physicians at ...Cited by: 23
https://repository.library.georgetown.edu/handle/10822/1009586?show=full
©2009—2020 Bioethics Research Library Box 571212 Washington DC 20057-1212 202.687.3885
https://www.jwatch.org/em200208280000011/2002/08/28/malpractice-risk-related-patient-complaints
Aug 28, 2002 · Malpractice Risk Is Related to Patient Complaints John A. Marx, MD, FACEP reviewing Hickson GB et al. JAMA 2002 Jun 12 Malpractice risk appears to be related not to patient characteristics, complexity of illness, or physician's technical competence, but to patients' dissatisfaction with their physicians' communication . . .Author: John A. Marx, Facep
https://www.researchgate.net/publication/11321845_Patient_Complaints_and_Malpractice_Risk
Patient Complaints and Malpractice Risk Article (PDF Available) in JAMA The Journal of the American Medical Association 287(22):2951-7 · July 2002 with 328 Reads How we measure 'reads'
https://europepmc.org/abstract/MED/12052124
Jul 01, 2002 · If malpractice risk is related in large measure to factors such as patient dissatisfaction with interpersonal behaviors, care and treatment, and access, it might be possible to monitor physicians' risk of being sued.To examine the association between physicians' patient complaint records and their risk management experiences.Retrospective ...Cited by: 634
https://healthmanagement.org/c/healthmanagement/issuearticle/pursuing-a-culture-of-safety-the-importance-of-self-regulation
Is the proportion (3%) of physicians at risk of patient complaints and malpractice suits consistent over time? In the original work that looked at those 3% of the physicians who are responsible for a disproportionate share of patient complaints, the physicians were included in a randomised controlled trial (Hickson et al. 2002).Author: William O. Cooper, MD, MPH
https://www.vumc.org/cppa/45373
Hickson GB, Federspiel CF, Pichert JW, Miller CS, Gauld-Jaeger J, Bost P. Patient complaints and malpractice risk. JAMA. 2002 Jun 12;287(22):2951-7. Pichert JW, Federspiel CF, Hickson GB, Miller CS, Gauld-Jaeger J, Gray CL. Identifying medical center units with disproportionate shares of …
https://www.acponline.org/system/files/documents/about_acp/chapters/mn/15mtg/stillman.pdf
Patient Complaints and Malpractice Risk* Unsolicited patient complaints captured and recorded by a medical group were positively associated with physicians’ risk management experiences. *JAMA. 2002;287:2951-2957. Martin Stillman, MD, JD ©
https://www.mdedge.com/obgyn/article/62655/malpractice-risk-management-make-patient-safety-tool-keep-risk-check
Malpractice insurance premiums for anesthesiologists in many states have decreased significantly. Other medical specialties can expect to see similar results as they focus on patient safety and risk management. 5. Fatigue and patient risk. Myriad risk-management issues come into play for physicians.
https://repository.library.georgetown.edu/handle/10822/1009586
JAMA: The Journal of the American Medical Association 2002 June 12; 287(22): 2951-2957. Permanent Link Find in a Library ... Patient Complaints and Malpractice Risk. Creator. Hickson, Gerald B. Federspiel, Charles F. Pichert, James W. Miller, Cynthia S. Gauld-Jaeger, Jean. Bost, Preston.
https://www.mdedge.com/obgyn/article/62655/malpractice-risk-management-make-patient-safety-tool-keep-risk-check/page/0/1
Hickson GB, Federspiel CF, Pichert JW, Miller CS, Gauld-Jaeger J, Bost P. Patient complaints and malpractice risk. JAMA. 2002;287:2951-2957. What do you do when managed care won’t pay for a test? Even in managed care, the surgeon bears responsibility for any delay in obtaining approval for recommended tests.
http://digitalcommons.law.umaryland.edu/cgi/viewcontent.cgi?article=1123&context=jhclp
The Patient-Physician Relationship and its Implications for Malpractice Litigation ... THE PATIENT-PHYSICIAN RELATIONSHIP AND ITS IMPLICATIONS FOR MALPRACTICE LITIGATION DEBRA ROTER, DR.P.H.* ... Gerald B. Hickson et al., Patient Complaints and Malpractice Risk, 287 JAMA 2951, 2955 (2002). 24. Id. at 2952. 25. Id. at 2955. 26. Henry Thomas ...
https://qualitysafety.bmj.com/content/15/1/13
Feb 01, 2006 · Background: Patient complaints are associated with increased malpractice risk but it is unclear if complaints might be associated with medical complications. The purpose of this study was to determine whether an association exists between patient complaints and surgical complications. Methods: A retrospective analysis of 16 713 surgical admissions was conducted over a 54 month …Cited by: 73
https://www.ahrq.gov/patient-safety/resources/liability/pichert.html
Aug 01, 2017 · Patient Complaints and Risk Scores During the Implementation Phase. The first round of PARS Interventions occurred in both the North and South regions in October-November 2011. ... Pichert JW, et al. Patient complaints and malpractice risk. JAMA 2002; 287:2951-7. 8. Hickson GB, Federspiel CF, Pichert JW, et al. Patient complaints and ...
https://psnet.ahrq.gov/perspective/doctors-multiple-malpractice-claims-disciplinary-actions-and-complaints-what-do-we-know
Jul 01, 2017 · For example, one recent study of paid malpractice claims in the United States between 2005 and 2014 found that 1% of all physicians accounted for one-third of all claims ; this is remarkably similar to the level of concentration detected in a national study of patient complaints in Australia.
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