Phonepayplus Complaints

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Contact us for consumers - Phone-paid Services Authority

    https://psauthority.org.uk/for-consumers/contact-us-for-consumers
    Before you contact us please make sure you have the following information to hand: the name of the service provider or the phone-paid service number involved. a copy of the text message itself confirming the subscription or the payment. any other information …

Phone-paid Services Authority - The UK regulatory body for ...

    https://psauthority.org.uk/
    Partner of Ofcom, we regulate phone-paid services in the UK, premium rate goods and services that you can buy by charging the cost to your phone bill and pre-pay account.

'Parcel Delivery Service' Telephone Scam - Snopes.com

    https://www.snopes.com/fact-check/parcel-delivery-service/
    Apr 08, 2006 · PhonepayPlus subsequently fined the company that was operating the service, Studio Telecom (based in Belize), £10,000. ... and they can file complaints about premium rate …

A text scam is charging thousands of customers for ...

    https://www.itv.com/news/2016-05-10/a-text-scam-is-charging-thousands-of-customers-for-unwanted-messages-heres-what-to-do-about-it/
    May 10, 2016 · Over the past two years, Ofcom’s premium rate regulator, PhonepayPlus, has issued fines of more than £2 million in adjudications against 38 firms. It …

Telecommunications Parliamentary and Health Service ...

    https://www.ombudsman.org.uk/making-complaint/if-we-cant-help/telecommunications
    PhonepayPlus. PhonepayPlus considers complaints about premium rate telephone services. These include television programme voting, competitions, helplines, adult entertainment, downloads, news alerts and interactive games. Office of Communications (Ofcom)

PhonepayPlus Code of Practice (13th edition) - Ofcom

    https://www.ofcom.org.uk/__data/assets/pdf_file/0021/36534/code_13.pdf
    1.1 PhonepayPlus is an enforcement authority with responsibility for enforcing this Code of Practice, which regulates the use of premium rate services (PRS). Our aim is to provide a safe environment for consumers using PRS and a fair, proportionate and robust regulatory regime for industry.

How to complain: use your consumer rights - MoneySavingExpert

    https://www.moneysavingexpert.com/shopping/how-to-complain/
    Phonepayplus is the regulator for premium-rate telecommunications services charged to users' phone bills or pre-pay accounts. Here we're talking competitions, TV voting, helplines, adult entertainment, downloads, new alerts or interactive games.

I've been charged, what next? - Phone-paid Services Authority

    https://psauthority.org.uk/for-consumers/ive-been-charged-what-next
    If you have an unexpected charge on your phone bill, it may be from a phone-paid service. One way to check this is to look up the number in our Service checker. There are several steps that you can take to find out what the charge is and who it is from:

Complain about a premium rate phone charge or text message

    https://www.citizensadvice.org.uk/consumer/phone-internet-downloads-or-tv/complain-about-a-premium-rate-phone-charge-or-text-message/
    Complain about a premium rate phone charge or text message This advice applies to England Print If you have an unexpected premium rate charge on your phone bill, you should first get in touch with the company running the premium rate service to make a complaint and get a refund.

Contact us - Phone-paid Services Authority

    https://psauthority.org.uk/contact-us
    If you are a consumer please contact us here. If you are a business, please contact us here. For press queries, please contact us here. For consumers. Overview Service checker Why ... Overview Board and Code Adjudication Panel Consumer Panel Industry Liaison Panel Annual & Operational Reports Complaints about us and whistleblowing Press Jobs ...

Phonepay Plus Reviews - www.phonepayplus.org.uk Phone ...

    https://www.reviewcentre.com/phone_companies/phonepay_plus_-_wwwphonepayplusorguk-reviews_3856653
    Media Gallery for Phonepay Plus - www.phonepayplus.org.uk Refine your search Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period.1/5(2)

NOW TV s Complaints Code of Practice

    http://web.static.nowtv.com/images/docs/Complaints_code_of_practice.pdf
    NOW TV’s Complaints Code of Practice ... PhonepayPlus is the independent regulatory body for all premium rate charged telecommunications services. Premium rate services offer a service thats charged to your phone bill or pre-pay phone ... Complete a PhonePayPlus complaint form online.

Approval of the PhonepayPlus Code of Practice ... - Ofcom

    https://www.ofcom.org.uk/consultations-and-statements/category-2/approval-phonepayplus-14th-code-of-practice
    Following consultation and consideration of responses received, this document sets out Ofcom’s decision to approve PhonepayPlus’ 14th Code of Practice. The Code will come into effect on 12 July 2016.

Premium rate services (PRS) - Ofcom

    https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/policy/premium-rate-services
    You can make a formal complaint about a PRS provider by: completing the online form on the PSA website calling its helpline - 0300 30 300 20 (open 09.30 – 17.00 Monday – Friday) writing to Phone-paid Services Authority, 25th Floor, 40 Bank Street, London E14 5NR.

Plusnet Code of Practice Help & Support - Plusnet

    https://www.plus.net/help/legal/plusnet-code-of-practice/
    If you've got a query, a complaint, you haven't received the service or want a refund, you should contact the third party providing the subscription service directly. Sales and marketing Permalink Ofcom have set out rules to stop mobile phone service providers using underhand sales and marketing activities. They're called General Condition C8.

Phone-paid Services Authority - Wikipedia

    https://en.wikipedia.org/wiki/Phone-paid_Services_Authority
    The Phone-paid Services Authority investigates complaints about phone-paid services. Where it decides that its rules have been broken, it can fine the company responsible, bar access to its services, and even bar the individual behind the company from running other services under a different company name.

Working at PhonepayPlus: Employee Reviews Indeed.co.uk

    https://www.indeed.co.uk/cmp/Phonepayplus/reviews
    PhonepayPlus is a organisation committed to provide the best services to consumers and providers at the same level therefore staff members across all different teams are as well committed to their daily tasks in a very diligent manner. PhonepayPlus is also a very ethical company who is constantly improving the job conditions for their workers.4.3/5(3)

Sky Complaints Number - How to make a complaint

    http://skycontactnumberuk.com/sky-complaints/
    The sky complaints telephone number is XXXXXXXXXX. This number is typically in service between 6am and midnight 365 days a year, although Sky reserves the right to change that without notice. Email – If the situation is not of an urgent nature you can send an email and you’ll likely get a …



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