Primary Care Trust Complaints Procedure

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NHS complaints guidance - GOV.UK
    NHS complaints guidance Updated 14 October 2015. ... If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. ... Primary care ...Author: Department of Health And Social Care

How do I feedback or make a complaint about an NHS service?
    This is the organisation that pays for the service or care you received. This will vary depending on the NHS service you are complaining about. If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England.

Contact us - Primary Care Support England
    Post *: Primary Care Support England, PO Box 350, Darlington, DL1 9QN *Any post, including any claim forms, returns or cheques currently posted to PCSE, should now be sent to the Darlington address above, which is a secure storage and distribution facility.

How to complain to the NHS - NHS
    You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …

General Medical Council complaints: swimming against the ...
    The General Medical Council receives over 5000 complaints every year. 1 On 17 October 2005 a new procedure came into effect that will mean some complaints will now be referred to the local health service or primary care trust. 1 Scaling down the complaints procedure in this way exposes it to claims of unfairness and partiality that could weaken the public's faith in the way complaints are ...Author: Suzie Bailey, Magnus Boyd

How ESFA handles complaints about academies - GOV.UK
    Oct 04, 2018 · An academy trust’s complaints procedure must comply with part 7 of the Education (Independent School Standards) Regulations 2014. If it does not, the academy trust …

The NHS – How to Complain TPAUK
    Most medical care and treatment goes well, but things occasionally go wrong, and you may want to complain. So where do you start? Every NHS organisation has a complaints procedure. To find out about it, ask a member of staff, look on the hospital or trust’s website, or contact the complaints department for more information.

Complaints Blackburn with Darwen Borough Council
    Healthcare service complaints. If your complaint is about a GP, community nurse, occupational therapist or dentist, you will need to write to the primary care trust’s complaints manager on 01254 282131. You can also write to them at . Complaints Manager, Primary Care Trust, Guide Business Centre, School Lane, Blackburn, BB1 2QH How to make a ...

What is PALS (Patient Advice and Liaison Service)? - NHS
    the NHS complaints procedure, including how to get independent help if you want to make a complaint ... In general, NHS England commissions most primary care services, such as GP and dental services. CCGs oversee the commissioning of secondary care, such as hospital care and some community services. ... Feedback and complaints about the NHS in ...

Complaints procedure Hackney Learning Trust
    Speak to the school or go to their website to find out what their procedure is. Download the How to complain about a school leaflet Complaints about Hackney Learning Trust services If your complaint is about a service we provide, there is a separate procedure to follow.

Health – NHS Complaints – General information
    This Fact sheet is about complaints about the NHS in Wales, other than complaints about primary care (e.g. GPs, dentists, pharmacies) and continuing care. Please see the separate fact sheets for information on these topics. It should be read together with the general information booklet about our service.

Effective complaints handling in primary care - The MDU
    Complaints are common and rising year on year. Effective complaints handling is important to avoid matters escalating. It also encourages continuous improvement in the quality and safety of care. This course sets out the regulatory framework for complaints in the NHS and your obligations, and provides practical experience of responding to ...

Complaints and Compliments - Norfolk Community Health and Care
    Home > About us > Contact the Trust > Complaints and Compliments. ... Making a complaint will not affect any care and treatment you may be receiving and all complaints are dealt with in the strictest confidence. ... Our Trust aims to deal with all complaints efficiently and …

Compliments, Complaints and Concerns - Wirral CCG
    Compliments, Complaints and Concerns; Compliments, Complaints and Concerns. ... made by a patient or a person affected or likely to be affected by the actions or decisions of an NHS organisation or primary care practitioner. ... Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to ...

Suffolk Primary Care
    Suffolk Primary Care . Suffolk Primary Care is an innovative partnership with 12 like minded Suffolk GP surgeries covering over 110,000 patients.Doctors and practice staff share resources and work together to ensure patients continue to receive high quality healthcare.

Complaints Procedure General Practice
    Complaints Procedure ... a Primary Care Trust and A Special Health Authority . Reviewed and updated April 2009 June 2013 October 2013 Next Review Due 2016 1. Introduction This document sets out the procedure for managing complaints within General Practice.

The NHS Scotland Complaints Handling Procedure's/NHS%20Model%20Complaints%20Handling%20Procedure%20-%203%20October%202016.pdf
    comments, concerns or complaints about NHS health care services. This document delivers on that recommendation by explaining how our staff will handle NHS complaints. Another document, the public facing complaints handling procedure, provides information for the person making the complaint about our complaints procedure.

Making a complaint - Medway
    Making a complaint Medway NHS Foundation Trust aims to provide the highest standard of care and treatment for all patients who use our services. We do however recognise that, despite that aim, there may be occasions when a service does not live up to your expectations.

NHS complaints > Healthwatch Portsmouth
    Other primary care services such as Pharmacists and Opticians which provide services funded by the NHS will also have a complaints procedure which should be readily available. They will listen to you and will try and resolve your concerns. See Portsmouth Hospitals Trust complaints procedure Solent NHS Trust complaints procedure

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