Private Dental Treatment Complaints

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Welcome to the Dental Complaints Service

    https://dcs.gdc-uk.org/
    Welcome to the Dental Complaints Service We are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently.

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    Complaining about private dental treatment. ... You can also contact the Dental Complaints Service on 020 8253 0800 (Monday to Friday, 9am to 5pm) or visit its website for more information. Read the answers to more questions about dental health. Further information.

Dental Complaints Service - General Dental Council

    https://www.gdc-uk.org/raising-concerns/raising-concerns-about-dental-treatment/should-i-raise-a-concern/dental-complaints-service
    The Dental Complaints Service (DCS) are a team of trained advisors who aim to help private dental patients and professionals settle complaints about private dental care fairly and efficiently. Funded by the GDC, the DCS provides a free and impartial service to mediate between patient and professional.

NHS dentist complaints - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-dentist-complaints/
    The solution to the problem could be that the dentist is told to provide appropriate NHS treatment. You can't use the NHS complaints procedure to complain about private treatment carried out by an NHS dentist. You should send these complaints to the Dental Complaints Service run by the General Dental Council -see below.

Private And NHS Dental Charges - Which?

    https://www.which.co.uk/reviews/dentists/article/private-and-nhs-dental-charges
    Current NHS dental charges vs private dentist fees. Three quarters of UK dentists operate mixed practices that offer both NHS and private dental work, according to the British Dental Survey 2017. This means that, to some extent, you can pick and choose the treatment you have done under NHS charges, and what you decide to pay for fully.

How can I complain about a dentist? - which.co.uk

    https://www.which.co.uk/consumer-rights/advice/how-can-i-complain-about-a-dentist
    If you're receiving private dental treatment The easiest way to resolve the issue would be to contact the practice, who may be able to resolve this with you straight away. A private dentist should have their own complaints procedure, so if you're not satisfied after an informal …

How to complain about private treatment Private ...

    https://www.privatehealth.co.uk/articles/how-complain-about-private-treatment-81896/
    Therefore, you may need to make multiple complaints if you had more than one issue; for instance, the consultant and the hospital food. How to complain. If you can’t resolve the issue by discussing it with your private medical or dental treatment consultant in person, …

Refunds or compensation from dental professionals

    https://www.gdc-uk.org/raising-concerns/raising-concerns-about-dental-treatment/should-i-raise-a-concern/refunds-or-compensation-from-dental-professionals
    For private treatment, contact the Dental Complaints Service . If you are unhappy with private treatment that you have paid for, and are seeking a full or partial refund, contact the Dental Complaints Service. They may be able to assist you in seeking a full or partial refund of fees in relation to any failed treatment.

How to complain about your dentist NHSBSA

    https://www.nhsbsa.nhs.uk/information-patients/how-complain-about-your-dentist
    Guide to handling complaints in Wales. Private dental treatment. If you have a complaint about privately provided treatment, your practice will have a complaints procedure. If you are not happy with the result, you can contact the dental complaints service.

Why has my NHS dentist charged me for private treatment?

    https://www.nhs.uk/common-health-questions/dental-health/why-has-my-nhs-dentist-charged-me-for-private-treatment/
    You should only be charged for private dental treatment if you agreed to have private dental work done. When you visit a dentist they will begin by examining your mouth and teeth. If they think you need treatment they should give you a written personal dental treatment plan. Treatment plans are not ...

Problems With Your Dentist - American Dental Association

    https://www.mouthhealthy.org/en/dental-care-concerns/problems-with-your-dentist
    Problems With Your Dentist. ... have established a dispute resolution system called peer review to help resolve the occasional disagreement about dental treatment. Peer review provides an impartial and easily accessible means for resolving misunderstandings regarding the appropriateness or quality of care and, in certain instances, about the ...

Dental care: NHS and private treatment - ageuk.org.uk

    https://www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs5_dental_care_nhs_and_private_treatment_fcs.pdf
    5 Check-up and treatment plans 5 6 Community dental services 7 7 Dental care for care home residents 7 8 Providing feedback about NHS treatment 7 8.1 Compliments, concerns and complaints 8 9 Help with cost of NHS dental treatment 8 10 Private dental treatment 9 10.1 Compliments, concerns and complaints 10

What we can help with

    https://dcs.gdc-uk.org/patients/what-we-can-help-with
    A contribution towards remedial treatment so that the work can be completed by another dental professional at the same practice or at an alternative practice. Following a review of the the DCS can now, on referral from your plan provider, impartially assist with complaints about private treatment provided as part of a dental plan.

Dental Complaints Service enquiry - General Dental Council

    https://contactus.gdc-uk.org/dcs/Complaint/PrivatePatients
    Dental Complaints Service enquiry An impartial resolution service assisting with refunds, contribution towards remedial treatment, apologies and explanations …

HANDLING COMPLAINTS - DENTAL PROTECTION

    https://www.dentalprotection.org/docs/librariesprovider4/dental-advice-booklets/dental-advice-booklet-complaints-handling-england.pdf
    treatment. In addition the Dental Complaints Service can assist private dental patients and dental professionals resolve complaints about private dental services (dentalcomplaints.org.uk). The majority of UK complaints inevitably followed one of these routes. In some parts of the world there are no equivalent

Private Dental Fee Guide - Smile Dental Care

    http://smile-dentalcare.co.uk/private-dental-fee-guide/
    Here at Smile Dental Care, we believe in providing a choice of reliable and accessible NHS dentistry and expert, high quality and affordable private dental care. Whatever your treatment requirements and budget, we have a complete choice of treatments to help maintain and make the most of your smile.

Policies Complaints Procedure - harrogate-dental-care.com

    https://www.harrogate-dental-care.com/policies.html
    The DCS provides a free and impartial service to help private dental patients and dental professionals to settle complaints about private dental care fairly and efficiently. The DCS can deal with your complaint if you would like an apology, a refund or a contribution to the cost of further treatment.

Dental complaints Scottish Dental

    https://www.scottishdental.org/public/dental-complaints/
    NHS Dental Services. If you are unhappy with the quality of service you have received at your dentist, you should make a complaint to the dental practice concerned. The practice will have a complaints procedure, which you are entitled to see. If you do not wish to complain to the practice directly, you can approach the local Health Board.



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