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Welcome to the Dental Complaints Service We are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently.
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
Complaining about private dental treatment. ... You can also contact the Dental Complaints Service on 020 8253 0800 (Monday to Friday, 9am to 5pm) or visit its website for more information. Read the answers to more questions about dental health. Further information.
https://www.gdc-uk.org/raising-concerns/raising-concerns-about-dental-treatment/should-i-raise-a-concern/dental-complaints-service
The Dental Complaints Service (DCS) are a team of trained advisors who aim to help private dental patients and professionals settle complaints about private dental care fairly and efficiently. Funded by the GDC, the DCS provides a free and impartial service to mediate between patient and professional.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-dentist-complaints/
The solution to the problem could be that the dentist is told to provide appropriate NHS treatment. You can't use the NHS complaints procedure to complain about private treatment carried out by an NHS dentist. You should send these complaints to the Dental Complaints Service run by the General Dental Council -see below.
https://www.which.co.uk/reviews/dentists/article/private-and-nhs-dental-charges
Current NHS dental charges vs private dentist fees. Three quarters of UK dentists operate mixed practices that offer both NHS and private dental work, according to the British Dental Survey 2017. This means that, to some extent, you can pick and choose the treatment you have done under NHS charges, and what you decide to pay for fully.
https://www.which.co.uk/consumer-rights/advice/how-can-i-complain-about-a-dentist
If you're receiving private dental treatment The easiest way to resolve the issue would be to contact the practice, who may be able to resolve this with you straight away. A private dentist should have their own complaints procedure, so if you're not satisfied after an informal …
https://www.privatehealth.co.uk/articles/how-complain-about-private-treatment-81896/
Therefore, you may need to make multiple complaints if you had more than one issue; for instance, the consultant and the hospital food. How to complain. If you can’t resolve the issue by discussing it with your private medical or dental treatment consultant in person, …
https://www.gdc-uk.org/raising-concerns/raising-concerns-about-dental-treatment/should-i-raise-a-concern/refunds-or-compensation-from-dental-professionals
For private treatment, contact the Dental Complaints Service . If you are unhappy with private treatment that you have paid for, and are seeking a full or partial refund, contact the Dental Complaints Service. They may be able to assist you in seeking a full or partial refund of fees in relation to any failed treatment.
https://www.nhsbsa.nhs.uk/information-patients/how-complain-about-your-dentist
Guide to handling complaints in Wales. Private dental treatment. If you have a complaint about privately provided treatment, your practice will have a complaints procedure. If you are not happy with the result, you can contact the dental complaints service.
https://www.nhs.uk/common-health-questions/dental-health/why-has-my-nhs-dentist-charged-me-for-private-treatment/
You should only be charged for private dental treatment if you agreed to have private dental work done. When you visit a dentist they will begin by examining your mouth and teeth. If they think you need treatment they should give you a written personal dental treatment plan. Treatment plans are not ...
https://www.mouthhealthy.org/en/dental-care-concerns/problems-with-your-dentist
Problems With Your Dentist. ... have established a dispute resolution system called peer review to help resolve the occasional disagreement about dental treatment. Peer review provides an impartial and easily accessible means for resolving misunderstandings regarding the appropriateness or quality of care and, in certain instances, about the ...
https://www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs5_dental_care_nhs_and_private_treatment_fcs.pdf
5 Check-up and treatment plans 5 6 Community dental services 7 7 Dental care for care home residents 7 8 Providing feedback about NHS treatment 7 8.1 Compliments, concerns and complaints 8 9 Help with cost of NHS dental treatment 8 10 Private dental treatment 9 10.1 Compliments, concerns and complaints 10
https://dcs.gdc-uk.org/patients/what-we-can-help-with
A contribution towards remedial treatment so that the work can be completed by another dental professional at the same practice or at an alternative practice. Following a review of the the DCS can now, on referral from your plan provider, impartially assist with complaints about private treatment provided as part of a dental plan.
https://contactus.gdc-uk.org/dcs/Complaint/PrivatePatients
Dental Complaints Service enquiry An impartial resolution service assisting with refunds, contribution towards remedial treatment, apologies and explanations …
https://www.dentalprotection.org/docs/librariesprovider4/dental-advice-booklets/dental-advice-booklet-complaints-handling-england.pdf
treatment. In addition the Dental Complaints Service can assist private dental patients and dental professionals resolve complaints about private dental services (dentalcomplaints.org.uk). The majority of UK complaints inevitably followed one of these routes. In some parts of the world there are no equivalent
http://smile-dentalcare.co.uk/private-dental-fee-guide/
Here at Smile Dental Care, we believe in providing a choice of reliable and accessible NHS dentistry and expert, high quality and affordable private dental care. Whatever your treatment requirements and budget, we have a complete choice of treatments to help maintain and make the most of your smile.
https://www.harrogate-dental-care.com/policies.html
The DCS provides a free and impartial service to help private dental patients and dental professionals to settle complaints about private dental care fairly and efficiently. The DCS can deal with your complaint if you would like an apology, a refund or a contribution to the cost of further treatment.
https://www.scottishdental.org/public/dental-complaints/
NHS Dental Services. If you are unhappy with the quality of service you have received at your dentist, you should make a complaint to the dental practice concerned. The practice will have a complaints procedure, which you are entitled to see. If you do not wish to complain to the practice directly, you can approach the local Health Board.
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