Public Utility Commission Of Texas Complaint

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File An Informal Complaint - Public Utility Commission of ...

    http://www.puc.texas.gov/consumer/complaint/Complaint.aspx
    Before filing an informal complaint with the Public Utility Commission (PUC), contact your electric or telephone provider first and allow them to investigate your complaint. If you are unable to come to a satisfactory resolution with your provider, you should then file a complaint with the PUC's Customer Protection Division.

Utility Complaints

    https://www.puc.texas.gov/consumer/complaint/Default.aspx
    Utilities Not Regulated Helpful information on which utilities the Public Utility Commission (PUC) has no regulatory authority. A must read prior to filing a complaint with the PUC. Know Your Rights It's important that you understand your rights as a utility customer before filing a complaint.

Public Utility Commission of Texas

    https://www.puc.texas.gov/
    The Public Utility Commission of Texas regulates the states electric, communication and telecommunication utilities, implements respective legislation, and offers customer assistance for resolving consumer complaints.

Public Utility Commission of Texas - How to file a Complaint

    https://comparepower.com/texas-puc/
    Apr 06, 2018 · Texas Public Utility Commission: Defending Consumer Energy Rights Since 1975, the Public Utility Commission of Texas has been responsible for implementing rules and guidelines that protect consumers. They regulate electric utilities and the companies that provide them, by finding solutions to customer complaints and investigating pricing and service practices in the energy industry.4.9/5(24.4K)

How to File a Complaint - Texas Office of Public Utility ...

    https://www.opuc.texas.gov/complaints.html
    Electric, Local Telephone, and Water and Wastewater Utility Complaints. To file a complaint about your electric, local telephone, or water and wastewater service provider you can: Call the Consumer Protection Division of the Public Utility Commission (PUC) at: 1-888-782-8477 or.

Public Utility Commission of Texas ChooseTexasPower.org

    https://www.choosetexaspower.org/tx-puc.html
    The Texas Public Utility Commission was created in 1975 to regulate the electric utilities within the state. It was also given the responsibilities of investigating and resolving customer complaints and implementing any legislation that pertains to the energy industry.

Consumer Information - puc.texas.gov

    https://www.puc.texas.gov/consumer/Default.aspx
    Public Utility Commission of Texas. PO Box 13326 Austin, TX 78711-3326 512-936-7000 Contact Web Support

Contact Us - Public Utility Commission of Texas

    http://www.puc.texas.gov/agency/about/contact/Default.aspx
    Fraud, Waste and Abuse Hotline. If you would like to report fraud, waste or abuse occurring at the Public Utility Commission of Texas, call the Internal Auditor of the PUC at 512-936-7000 or the Texas State Auditor's Hotline at 1-800-TX-AUDIT.

Texas RRC - Residential Gas Utility Bill Complaint Process

    https://www.rrc.texas.gov/gas-services/complaint-filing/residential-gas-utility-bill-complaint-process/
    Feb 22, 2019 · Complaints involving imminent threats to public safety are referred to the Pipeline Safety Department for immediate action. A utility's failure to comply with the law and rules results in an initiation of the Commission’s legal enforcement process.

Public Utility Commission of Texas (PUCT ...

    https://electricityplans.com/texas/puct-public-utility-commission-of-texas/
    The Public Utility Commission of Texas (PUCT) regulates the state’s electric, telecommunication, and water and sewer utilities, implements legislation related to those utilities, and offers customer assistance in resolving consumer complaints.

Complaint Filing - Texas RRC - Railroad Commission of Texas

    https://www.rrc.texas.gov/gas-services/complaint-filing/
    Jul 23, 2019 · The Railroad Commission of Texas. About Us. Audience Pages. Commissioners. Complaints. Contact Us. Doing Business with the RRC. History. ... Complaint Filing. Curtailment Plan. Dockets. Forms. Gas Utility Annual Reports. ... Residential Natural Gas Utility Bill Complaint Process; Propane Distribution Systems:

Complaints - California Public Utilities Commission

    https://www.cpuc.ca.gov/complaints/
    Utility Informal Complaints For billing, service and other complaints related to a regulated utility, your first step is to contact the provider directly.   If you cannot resolve the problem after talking with the utility’s customer service, you may file an informal complaint with Consumer Affairs Branch (CAB).

Your Rights as a Consumer - Texas Office of Public Utility ...

    https://www.opuc.texas.gov/consumer%20rights.html
    Your Rights as a Consumer. You may be unaware of the rights you have as a utility consumer. But it's important that you understand these rights before filing a complaint with your utility or the Public Utility Commission (PUC).

Complaint Filing with the Public Service Commission

    http://www3.dps.ny.gov/W/PSCWeb.nsf/All/B40C096675BE10C085257687006F39E7
    Complaint Filing with the Public Service Commission There are several ways that consumers can contact the Department with complaints, inquiries or comments about their utility service: On-line: You can file a complaint or review complaint statistics comment on Commission proceedings; you may also ask a question about your utility service.

An Audit Report on Complaint Processing at the Public ...

    http://www.sao.texas.gov/Reports/Main/19-034.pdf
    The Public Utility Commission of Texas (Commission) had a process to help ensure that it handles informal complaints in accordance with applicable requirements (see Appendix 3 for additional information about the

Texas State Auditor's Office - Summary of Report 19-034

    https://www.sao.texas.gov/SAOReports/ReportNumber
    The Public Utility Commission of Texas (Commission) has processes and related controls to help ensure that complaints are handled in accordance with applicable requirements for informal and formal complaints. Most utility customer interactions are handled by the Commission through its process for informal complaints, and auditors identified opportunities for the Commission to improve that process.

PUC - CONTACT US - Pennsylvania Public Utility Commission

    http://www.puc.state.pa.us/contact_us.aspx
    Utility customers may call the PUC's hotline at 1-800-692-7380 regarding complaints, terminations or payment arrangements. We ask that you first call your utility to try to resolve the problem. Informal or Formal Complaints There are two types of complaints that can be filed with the PUC, an informal complaint and a formal complaint.



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