Puc Customer Complaints

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Complaints - California Public Utilities Commission

    https://www.cpuc.ca.gov/complaints/
    Utility Informal Complaints. For billing, service and other complaints related to a regulated utility, your first step is to contact the provider directly. If you cannot resolve the problem after talking with the utility’s customer service, you may file an informal complaint with Consumer Affairs Branch (CAB).

Utility Complaints

    https://www.puc.texas.gov/consumer/complaint/Default.aspx
    Helpful information on which utilities the Public Utility Commission (PUC) has no regulatory authority. A must read prior to filing a complaint with the PUC. Know Your Rights It's important that you understand your rights as a utility customer before filing a complaint.

PUC - CONTACT US

    http://www.puc.state.pa.us/contact_us.aspx
    To contact the Public Utility Commission, please click on one of the following links: Utility Customer Hotline Utility customers may call the PUC's hotline at 1-800-692-7380 regarding complaints, terminations or payment arrangements.

File An Informal Complaint - puc.texas.gov

    https://www.puc.texas.gov/consumer/complaint/Complaint.aspx
    Before filing an informal complaint with the Public Utility Commission (PUC), contact your electric or telephone provider first and allow them to investigate your complaint. If you are unable to come to a satisfactory resolution with your provider, you should then file a complaint with the PUC's Customer Protection Division.

PUC - Search for Consumer Complaints

    http://www.puc.pa.gov/consumer_info/transportation/complaint_search_transportation.aspx
    The PUC's Search for Consumer Complaints allows for the search of formal consumer complaints filed with the Commission. The complaints could concern billing, difficulty contacting the company, dissatisfaction with service or other issues. The complaints should be viewed as only one measure of the company's customer service.

Complaint - California

    https://consumers.cpuc.ca.gov/complaint/
    For billing, service and other complaint, your first step is to contact the company directly. To contact an electric, gas, telephone, or water utility, use the customer service phone number printed on the front page of your bill. Be sure to have a complete copy of your bill in front of you.

PUC - Informal Complaints

    http://www.puc.pa.gov/consumer_info/natural_gas/filing_complaints/informal_complaints.aspx
    Have you called the company about this complaint? The Commission may accept complaints only from customers who have first contacted the company about their complaint. We may close your informal complaint without investigation if it is determined that you did not contact your company about this matter before filing an informal complaint.

How to File a Complaint - Texas Office of Public Utility ...

    https://www.opuc.texas.gov/complaints.html
    How to File a Complaint. The Office of Public Utility Counsel (OPUC) represents residential and small commercial electric, telephone and water consumers in utility matters that come before the Public Utility Commission (PUC), the Electric Reliability Council of Texas (ERCOT), the Federal Energy Regulatory Commission (FERC), the Federal Communications Commission (FCC) and in state and federal ...

Consumer - Complaint Form - Oregon Public Utility Commission

    https://apps.puc.state.or.us/consumer/complaint/complaint.aspx
    Note: Complaints must be submitted by the customer of record or a party authorized with the utility company to discuss the account. Your Name (if different from Account Owner) (First) (M.I.) ... Send additional information to [email protected]) (* Nature of the Complaint) * Have you contacted the utility company representative? ...

PUC Complaints Help You Create Intelligent CX Clearlink

    https://www.clearlink.com/blog/common-puc-complaints-create-intelligent-customer-experience/
    Jun 18, 2019 · Using PUC Complaints to Improve Customer Experience. Public Utility Commission complaints are like negative Yelp reviews for energy providers. In the age of the empowered consumer, companies need to do whatever they can to avoid them. As any retailer on Amazon can attest, poor reviews are the quickest way to weaken a company. And a poor ...

Board of Public Utilities Customer Assistance

    https://www.state.nj.us/bpu/assistance/complaints/inquiry.html
    Home > Customer Assistance > Filing Complaints > Complaint/Inquiry Form. Customer Assistance Complaint/Inquiry Form. To file a complaint, please complete the form below. Required fields are marked with a red asterisk ( *). * Complaint type:

Consumer Utility Service Public Utility Commission

    https://puc.vermont.gov/public-participation/complaints/consumer-utility-service
    A “Consumer Complaint” is a complaint about utility service quality or bills. Such complaints can be filed by anyone who is receiving or entitled to receive service. Consumer complaints can be filed against any Vermont utility regulated by the Commission that provides electric, natural gas, telecommunications, or cable television service.

Board of Public Utilities Customer Assistance

    http://www.state.nj.us/bpu/assistance/complaints/
    The Division of Customer Assistance reviews online complaints daily. Online complaints are only processed during normal business hours (9am–4pm). If the matter involves a gas leak, discontinuance of service, or any other situation that requires immediate action, please call (800)-624-0241

PUC COMPLAINT DATA - Texas Coalition for Affordable Power

    https://tcaptx.com/reports/snapshot-report-2017-puc-complaint-data
    This Snapshot Report is based upon a review of electricity complaints and inquiries filed with the PUC’s Office of Customer Protection, which was established in July 1997. The Texas Coalition for Affordable Power reviews this data on an annual basis.

Public Utility Commission : Contact Us : About Us : State ...

    https://www.oregon.gov/puc/about-us/Pages/Contact-Us.aspx
    Oregon Public Utility Commission . ... Submit a public comment on an open docket before the Commission. Utility Service Complaints & Emergencies. If unable to resolve an issue with your utility service provider or you have a question, we can help. ... visit the …

PUC seeking more qualified staff to investigate technical ...

    https://www.stabroeknews.com/2020/02/09/news/guyana/puc-seeking-more-qualified-staff-to-investigate-technical-complaints/
    With an increasing number of complaints made by consumers to the Public Utilities Commission (PUC), the agency is looking to improve its capacity to effectively investigate all matters. During a ...

Contact us form

    https://www.puco.ohio.gov/contact-us/contact-us-form/
    The Public Utilities Commission of Ohio (PUCO) affects every household in Ohio. That's because the PUCO regulates providers of all kinds of utility services, including electric and natural gas companies, local and long distance telephone companies, water and wastewater companies, rail and trucking companies. The PUCO was created to assure Ohioans adequate, safe and reliable public utility ...

File a Complaint / Minnesota.gov

    https://mn.gov/puc/consumers/help/complaint/
    The Public Utilities Commission's Consumer Affairs Office (CAO) helps resolve disputes between customers and utility companies. You can call the Consumer Affairs Office at 651.296.0406 or 800.657.3782 or email at [email protected].



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