Qld Health Complaints Process

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Complaints and compliments about health services Health ...

    https://www.qld.gov.au/health/contacts/complaints
    Sep 21, 2015 · Complaints about Department of Health staff. If you have a complaint about Department employee (including the Queensland Ambulance Service), contact the department’s Ethical Standards Unit by emailing [email protected]. Private health services

Make a complaint - Office of the Health Ombudsman

    https://www.oho.qld.gov.au/make-a-complaint/
    The OHO cannot receive complaints in person at the office. Have you raised your concern with the health service provider? Before making a complaint, we always recommend you try talking with your health service provider—this is often the quickest and easiest way to address your concerns or fix a problem.

Making a complaint: questions and answers Queensland Health

    https://www.health.qld.gov.au/employment/conditions/staff-complaints/questions-answers
    May 23, 2019 · Frequently asked questions concerning making a complaint. Frequently asked questions concerning making a complaint. ... depends on what it is about. The officer helping you with your concerns can explain the complaints process, time frames and what your options are if you are not satisfied with the outcome. ... [email protected] ...

Complaints and compliments Queensland Government

    https://www.complaints.services.qld.gov.au/
    Feb 07, 2018 · Complaints and compliments. Your feedback helps the Queensland Government deliver quality services. Online feedback form * I would like to ...

Assessing a complaint - Office of the Health Ombudsman

    https://www.oho.qld.gov.au/health-consumers/the-complaints-process/assessing-a-complaint/
    Home » Health consumers » The complaints process » Assessing a complaint. ... [email protected]. The Office of the Health Ombudsman acknowledges the Traditional Owners of the land, and pays respect to Elders past, present and emerging.

Office of the Health Ombudsman - Listen. Respond. Resolve.

    http://hqcc.qld.gov.au/
    The Office of the Health Ombudsman is Queensland’s health service complaints agency for all Queenslanders. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to …

Healthcare complaints Queensland Mental Health Commission

    https://www.qmhc.qld.gov.au/research-review/health-system-performance/healthcare-complaints
    There are fewer mental health complaints. A report by the former Health Quality and Complaints Commission on Mental Health Complaints noted that complaints about mental health services were only 5 per cent of total complaints, suggesting people may …

Complaints - worksafe.qld.gov.au

    https://www.worksafe.qld.gov.au/contact-us/complaints
    Apr 21, 2017 · print out and complete the complaint form (PDF, 124.28 KB) and send to the Complaints Advisor at GPO Box 2459, Brisbane QLD 4001 or fax 1300 651 387, Attention: Complaints Advisor. Your complaint will be handled by the person who has the authority to deal with it—usually the manager of the business area you are dealing with.

Online health service complaint form - Office of the ...

    https://portal.oho.qld.gov.au/healthcomplaintform/
    Online health service complaint form. If you’re not satisfied with a service provided by a health service provider, or you’re concerned with the health, conduct or performance of a registered or unregistered health practitioner, then it is your right to make a complaint. Have you raised your concern with the health service provider?

Complaints, enquiries and feedback Education and ...

    https://www.qld.gov.au/education/schools/information/contact/complaint
    Sep 04, 2018 · The Conduct and Complaints team within Integrity and Employee Relations manages complaints about misconduct against employees of the Department of Education. To make enquiries and/or seek advice about making a complaint, contact the Conduct and Complaints team on (07) 3055 2950 or email [email protected]. How do I make a ...

The complaints process - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/how-to-complain/the-complaints-process
    How do you make a complaint? Read tips on complaining to the agency involved and some of the common complaints we deal with.

Medical Complaints QLD Doctor Error Lawyers ...

    https://www.healthcarelegal.info/
    The HQCC was established on 1 July 2006 under the Health Quality and Complaints Commission Act 2006 following heightened community concern about events at Bundaberg Base Hospital. The HQCC is an independent government body which has the power to …

Compliments and complaints Gold Coast Health

    https://www.goldcoast.health.qld.gov.au/get-involved/compliments-and-complaints
    Gold Coast Health welcomes and appreciates the time you take to provide feedback. The Gold Coast Health Patient Liaison Service can: convey your appreciation to staff and advise them of any aspects of your care and treatment you found to be of an exceptional standard.

Other health complaints organisations

    https://www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
    Concerns about registered health practitioners received by a health complaints organisation are then shared with AHPRA. If a health complaints organisation and AHPRA agree, the complaint will be managed by the health complaints organization. Discussions with AHPRA may still occur during and after their investigation, if needed.

Ryan’s Rule Clinical Excellence Queensland Queensland ...

    https://clinicalexcellence.qld.gov.au/priority-areas/safety-and-quality/ryans-rule
    Ryan's Rule is a three step process to support patients of any age, their families and carers, to raise concerns if a patient’s health condition is getting worse or not improving as well as expected. Ryan’s Rule applies to all patients admitted to any Queensland Health public hospital—including the emergency department—and in some Hospital in the Home (HITH) services.

Managing employee complaints (Directive 02/17) For ...

    https://www.forgov.qld.gov.au/documents/directive/0217/managing-employee-complaints
    Jul 30, 2019 · Managing employee complaints (Directive 02/17) (DOCX, 135 KB) Single sign-on (SSO) SSO is an authentication process that allows you to access multiple services and applications with one username and password.

Feedback Townsville Hospital and Health Service

    https://www.townsville.health.qld.gov.au/about-us/feedback/
    Complaints and concerns. As a patient, consumer or client of the Townsville Hospital and Health Service, you have the right to make a complaint about services you, or someone you know, received that did not meet your expectations.

Complaints Process – Somerset

    https://www.somerset.qld.gov.au/contact-us/complaints-process
    Council has a formal administrative review process, called the "administrative action complaints process", in place. This process provides customers the opportunity to request an administrative review of decisions made by Council officers or Council in relation to the length of time, quality or how an officer has treated a customer and where there are no other appeal provisions available.

Complaints Process – Balonne Shire Council

    https://www.balonne.qld.gov.au/council/administration/right-to-information/complaints-process
    Kirby and Railway Street intersection Dirranbandi, will be closed 20th February 2020. Kirby and Railway Street intersection Dirranbandi will be closed from approximately 7:00am-11:00am Thursday 20th February to all traffic, for the purpose of laying new water mains.



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