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Contact us. W www.ombudsman.qld.gov.au. P (07) 3005 7000 or 1800 068 908 (outside of Brisbane) If you are deaf, or have a hearing or speech impairment, please contact us …
Make a complaint about Queensland public agencies, local councils and public universities. Find out the process and some tips for making a complaint. Web: www.ombudsman.qld.gov.au
The Queensland Ombudsman is an independent body that aims to improve public administration in Queensland. The Office investigates complaints about state government agencies, local councils, (including state schools and TAFE), and public universities. Our complaints assessment and investigation service is free and independent.
If you wish to make a Human Rights complaint and have it handled under the Human Rights Act 2019, you should make a complaint directly to the Queensland Human Rights Commission. If you make a complaint to us, we will deal with it under the Ombudsman Act 2001. You can continue using the form below to make a complaint directly to us.
W www.ombudsman.qld.gov.au P (07) 3005 7000 or 1800 068 908 (outside of Brisbane) If you are deaf, or have a hearing or speech impairment, please contact us through the national relay service.
Other complaint-handling organisations. We can investigate complaints about Queensland state government departments and agencies (including state schools and TAFE), local councils, and public universities. If we cannot investigate your complaint, there …
Complaints can be made in-person at the office between 8.30am to 4:30pm (AEST) Monday to Friday (except public holidays), but we recommend you call to make an appointment. Please be aware that there is a Closed Circuit Television Security System in operation at 53 Albert Street.
Sep 27, 2019 · If you are not satisfied with the outcome of the internal review you can contact the Queensland Ombudsman or the Queensland Human Rights Commission. Complaints statistics. In 2018-19, we managed 16 million customer interactions and there were 189.7 million trips on public transport in South East Queensland. We received 45,065 complaints, with:
When making a health service complaint, it’s important you include as much information as you can. If at any stage you’d like to speak to one of our staff about making a complaint, call 133 OHO (133 646), Monday to Friday 8.30am to 4.30pm. You can lodge your complaint …
If you would like to lodge a complaint about a Queensland business and cannot access the online complaint form, you can download and complete the paper complaint form (PDF,120KB) and mail it to us. Consumer rights, complaints and scams. Consumer advice, rights and responsibilities
A number of state, federal and legal ombudsman services provide avenues for lodging complaints and progressing disputes. Most ombudsman services provide support for lodging complaints, offering easy-to-follow online and help desk service steps. The complaints office or avenue you choose will depend on the nature of the complaint.
It is important that you read the information below before you make a complaint. What we do: We can investigate complaints about Centrelink. We consider all complaints but not all complaints proceed to an investigation. We will always contact you in response to your complaint and give you reasons for …
You can make a complaint about any health service, provided by any health service provider, anywhere in Queensland. ... HEALTH SERVICES COMPLAINTS: [email protected] ... GENERAL ENQUIRIES OR QUESTIONS: [email protected] The Office of the Health Ombudsman acknowledges the Traditional Owners of the land, and pays respect to Elders ...
Mar 27, 2018 · Complaints about lawyers. If you are using the services of a lawyer or law firm in Queensland, and you are not happy with their service, you can make a complaint. Before you make a complaint, you should talk to your lawyer first and try to resolve the issue directly. Complain to the Legal Services Commission
Chaperone – Log 1 – Chaperone approved by the Health Ombudsman template; ... HEALTH SERVICES COMPLAINTS: [email protected] Visit our Make a complaint page for more information on making a health service complaint. GENERAL ENQUIRIES OR QUESTIONS: [email protected]
The Queensland Training Ombudsman is an independent office that provides Queenslanders with dedicated support to resolve training issues or make complaints.
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
To make a complaint to the Energy and Water Ombudsman Queensland you must have first tried to resolve the problem with your energy or water company. By completing this form, you are providing personal information such as name and contact details.
The Office of the Health Ombudsman can deal with complaints about any public or private organisation or entity, providing a health service. This includes health services aligned with both registered and unregistered practitioners, for example a hospital and massage …
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