Qld Transport Complaints

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Compliments and complaints (Department of Transport and ...

    https://www.tmr.qld.gov.au/About-us/Contact-us/Compliments-and-complaints.aspx
    Sep 27, 2019 · Complaints statistics. In 2018-19, we managed 16 million customer interactions and there were 189.7 million trips on public transport in South East Queensland. We received 45,065 complaints, with: 18,121 complaints resulting in further action; 26,647 complaints resulting in no further action; 297 complaints still under investigation*

Contact us (Department of Transport and Main Roads)

    https://www.tmr.qld.gov.au/Contact-us
    Complaints management policy ; If your enquiry is related to public transport, please contact TransLink directly on 13 23 30. Reporting a road incident or fault. Call 13 19 40 to report a road incident, hazard, pothole or signal fault.

Complaints and compliments Queensland Government

    https://www.complaints.services.qld.gov.au/
    Feb 07, 2018 · Complaints and compliments. Your feedback helps the Queensland Government deliver quality services. Online feedback form * I would like to ...

Make a consumer complaint Your rights, crime and the law ...

    https://www.qld.gov.au/law/your-rights/consumer-rights-complaints-and-scams/make-a-consumer-complaint
    Consumer complaint contacts. Find a list of organisations that can help in your dispute. Get details for general complaints, product safety, scams and industry-specific complaints.

Taxi safety and compliance Transport and motoring ...

    https://www.qld.gov.au/transport/public/taxi/safetyandcompliance
    Feb 05, 2019 · Taxi complaints. If you want to complain about a taxi service, you must contact the relevant taxi company directly. Queensland taxi companies must register, investigate and respond to all routine or non-urgent complaints within 10 business days. You can contact the taxi hotline for help if you have lodged a service complaint with a taxi company ...

Submit infringement notification Transport and motoring ...

    https://www.service.transport.qld.gov.au/nominateinfringement/public/Welcome.xhtml
    Only customers who have an existing Customer Reference Number (CRN) with the Department of Transport and Main Roads will be able to verify their identity electronically through this service. Nomination of overseas licence holders is unable to be processed using this online service. Please submit a statutory declaration to the issuing agency.

Renew registration Transport and motoring Queensland ...

    https://www.service.transport.qld.gov.au/renewregistration/public/Welcome.xhtml
    This service allows you to pay for your vehicle or boat registration renewal. You can only renew a heavy vehicle registration if the vehicle has a current certificate of inspection.

Make complaint - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/make-a-complaint/makecomplaint
    Contact us. W www.ombudsman.qld.gov.au. P (07) 3005 7000 or 1800 068 908 (outside of Brisbane) If you are deaf, or have a hearing or speech impairment, please contact us …

Complaints - Queensland Ambulance Service - Web queries

    https://www.ambulance.qld.gov.au/complaints
    Complaints . Any information submitted using this form will be used in line with our privacy statement.

Complaint Statistics — Department of Transport and Main ...

    https://www.data.qld.gov.au/dataset/complaint-statistics-department-of-transport-and-main-roads
    Complaint Statistics — Department of Transport and Main Roads Open Data Certificate Awarded The volume of customer complaints received by the Department of Transport and Main Roads including the timeliness of the response and the complaint outcome (further action taken or no further action taken).

Complaints Brisbane City Council

    https://www.brisbane.qld.gov.au/about-council/contact/complaints
    Complaints If you have a problem, issue or concern about the services, decisions or actions of Brisbane City Council, we would like to hear about it. Council has a complaints management policy to ensure we deal with all complaints in a fair and efficient manner.

Transport and Main Roads Corporate Forms F4603 ...

    http://www.support.transport.qld.gov.au/qt/formsdat.nsf/Forms/QF4603
    Transport and Main Roads corporate forms Adobe Acrobat Reader software* is required to view attachments provided in portable document format (PDF). F4603 - Department of Transport and Main Roads Customer Complaint

Ombudsman to be a new voice for taxi and rideshare complaints

    http://statements.qld.gov.au/Statement/2019/9/3/ombudsman-to-be-a-new-voice-for-taxi-and-rideshare-complaints
    Sep 03, 2019 · The Palaszczuk Government will create a Personalised Transport Ombudsman (PTO) to resolve individual customer and industry complaints. The Personalised Transport Ombudsman Bill 2019 passed through the Queensland Parliament today, setting the pathway for the establishment of a dedicated industry ombudsman.

Home - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/
    The Queensland Ombudsman is an independent body that aims to improve public administration in Queensland. The Office investigates complaints about state government agencies, local councils, (including state schools and TAFE), and public universities. Our complaints assessment and investigation service is free and independent.

Complaints management policy—Transport and Main Roads

    https://www.publications.qld.gov.au/dataset/complaints-management/resource/a4c44745-9c2c-43f3-a043-198240372f33
    The complaints management policy provides a uniform process for effective and prompt resolution of complaints received by the Department of Transport and Main Roads. This policy applies to complaints about Transport and Main Roads' policies, products and services and/or its staff.

Human rights complaints For government Queensland ...

    https://www.forgov.qld.gov.au/human-rights-complaints
    Jan 09, 2020 · Agency complaints policy and procedure must be consistent with human rights law and help address human rights complaints. See A Guide to Handling Human Rights Complaints (PDF, 908 KB) for help: embedding human rights considerations into existing complaints processes; addressing human rights complaints.

Complaints Queensland Government

    https://www.vsb.qld.gov.au/consumers/complaints
    The offence provisions of the Veterinary Surgeons Act 1936 (www.legislation.qld.gov.au) are listed in part 4B of the Act. The meaning of the term ‘professional misconduct’ is not limited in the Act but Section 22F provides a list of examples. Complaints relating to non-veterinarians

Complaints - Redland City Council

    https://www.redland.qld.gov.au/forms/form/201/en/complaints
    [email protected] ... Transport planning ; Waste and recycling . Back ... Complaints. If you would like to make a complaint about a councillor's or staff member's behaviour, or one of our services, please complete the form below.

Managing customer complaints Business Queensland

    https://www.business.qld.gov.au/running-business/consumer-laws/customer-service/complaints
    Managing customer complaints in the right way is one of the keys to business success. Learn how to use feedback and complaints to build strong customer relationships and improve your business. ... Transport and logistics. Topics: Heavy vehicles in Queensland, Transporting dangerous goods in Queensland, Trialling an automated vehicle in ...



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