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The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://en.wikipedia.org/wiki/Cooktown_Hospital
Health Quality and Complaints Commission. In response to the Forster Review of Queensland Health Systems an independent Health Quality and Complaints Commission was established on 1 July 2006 to allow patients to lodge complaints about health matters.Headquarters: 33 Charlotte Street, Brisbane
https://www.qld.gov.au/health/contacts/complaints
Sep 21, 2015 · Unresolved complaints. If you lodged a complaint with the Queensland Health facility and it was not resolved to your satisfaction, you may wish to contact the Office of the Health Ombudsman. This independent organisation reviews and investigates health complaints. Complaints about a Hospital and Health Service
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://www.agedcarequality.gov.au/
On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.
https://www.qmhc.qld.gov.au/research-review/health-system-performance/healthcare-complaints
There are fewer mental health complaints. A report by the former Health Quality and Complaints Commission on Mental Health Complaints noted that complaints about mental health services were only 5 per cent of total complaints, suggesting people may …
https://www.agedcarequality.gov.au/making-complaint
You can also give us feedback about the quality of care and services you have received, to inform an audit or quality review of an aged care service. This information helps the Commission in accrediting, assessing and monitoring Australian Government funded aged care services against quality standards.
https://www.oho.qld.gov.au/make-a-complaint/
Information for providers about Queensland's health complaints management system. Learn more. Home » Make a complaint. Make a complaint. If you have a complaint about a health service provided to you, a family member, or someone in your care, you can lodge a complaint with us in a number of ways. When making a health service complaint, it’s ...
https://www.legislation.qld.gov.au/view/pdf/2007-07-01/act-2006-025
Jul 01, 2007 · Queensland Health Quality and Complaints Commission Act 2006 Reprinted as in force on 1 July 2007 Reprint No. 1B This reprint is prepared by the Office of …
https://www.parliament.qld.gov.au/documents/explore/ResearchPublications/ResearchBriefs/2006/RBR200620.pdf
A proposed new health commission for Queensland – Health Quality and Complaints Commission On 20 February 2006, the Queensland Premier, the Hon Peter Beattie MP, and the Minister for Health, the Hon Stephen Robertson MP, announced that a new health commission, to be called the Health Quality and Complaints Commission, would
https://www.safetyandquality.gov.au/sites/default/files/migrated/complntmgmthbk.pdf
management by Australian health care services, with a focus on using complaints to improve safety and quality. The Council engaged the NSW Health Care Complaints Commission to undertake the project on behalf of the Australasian Council of Health Care Complaints Commissioners,
https://www.qmhc.qld.gov.au/
Improving the mental health and wellbeing of Queenslanders. The Commissioner and staff of the Queensland Mental Health Commission wish you a Happy Christmas and a …
https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.
http://www.southburnett.biz/pdfs/2007report.pdf
Commission (HQCC) into the quality of health services in the Cherbourg Aboriginal Community which was conducted at the direction of the Honourable Stephen Robertson MP, Minister for Health, under sections 86(f) and 164(1)(e) of the Health Quality and Complaints Commission Act 2006 (Qld). 2.
https://www.hcscc.sa.gov.au/
The Health and Community Services Complaints Commissioner (HCSCC) has issued an Interim Prohibition Order (IPO) against Mr Ian. Read more. News Release – Come join us at Celebrate on the Square 2019. ... Health Care Rights Driving Consumer Centred Care in South Australia. 02.10.2019. 0.
https://www.health.qld.gov.au/cairns_hinterland/html/ryan-home
Queensland Health Quality and Complaints Commission (HQCC) Australian Commission on Safety and Quality in Health Care; 13 HEALTH; Smart Services Queensland; The Patient Safety and Quality Improvement Service provides training and ongoing support to local Ryan's Rule coordinators.
https://www.health.gov.au/health-topics/aged-care/providing-aged-care-services/responsibilities-of-approved-aged-care-providers
Jan 22, 2020 · The Aged Care Quality and Safety Commission monitors and assesses aged care service providers in accordance with the Aged Care Quality and Safety Commission Act 2018 and Rules. ... review feedback and complaints to improve quality of care and services; ...
https://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2014/5414T4886.pdf
1.3 Functions of the Health Quality and Complaints Commission The HQCC is an independent statutory body which replaced the Health Rights Commission in 2006 following recommendations of the 2005 Forster Review.6 The Health Quality and Complaints Commission Act 2006 (the Act) sets out the functions of the HQCC in four categories: health service
https://clinicalexcellence.qld.gov.au/index.php/priority-areas/safety-and-quality/ryans-rule
Ryan's Rule is a three step process to support patients of any age, their families and carers, to raise concerns if a patient’s health condition is getting worse or not improving as well as expected. Ryan’s Rule applies to all patients admitted to any Queensland Health public hospital—including the emergency department—and in some Hospital in the Home (HITH) services.
http://www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
National - Aged care: All complaints or concerns about aged care services can also be directed to the Aged Care Complaints Commissioner. Australian Capital Territory: Go to the Health Services Commissioner within the ACT Human Rights Commission website and/or read our joint brochure. New South Wales: Got to the Health Care Complaints Commission ...
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