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The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://en.wikipedia.org/wiki/Cooktown_Hospital
Children's Health Services, will oversee the implementation of a Statewide paediatric service. Health Quality and Complaints Commission. In response to the Forster Review of Queensland Health Systems an independent Health Quality and Complaints Commission was established on 1 July 2006 to allow patients to lodge complaints about health matters.Headquarters: 33 Charlotte Street, Brisbane
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://www.qld.gov.au/health/contacts/complaints
Sep 21, 2015 · Unresolved complaints. If you lodged a complaint with the Queensland Health facility and it was not resolved to your satisfaction, you may wish to contact the Office of the Health Ombudsman. This independent organisation reviews and investigates health complaints. Complaints about a Hospital and Health Service
https://www.oho.qld.gov.au/make-a-complaint/
Information for providers about Queensland's health complaints management system. Learn more. Home » Make a complaint. Make a complaint. If you have a complaint about a health service provided to you, a family member, or someone in your care, you can lodge a complaint with us in a number of ways. When making a health service complaint, it’s ...
https://www.health.qld.gov.au/system-governance/policies-standards
May 02, 2018 · Department of Health policies. Policies are high level, principles-based statements that communicate the department's intent. They are supported by standards, (more detailed requirements), and guidelines (information supporting good practices).
https://www.qmhc.qld.gov.au/research-review/health-system-performance/healthcare-complaints
Improving the complaint system in Queensland, including how to navigate the healthcare complaint system and make your complaint matter, is important to ensure the services and treatments provided by mental health, alcohol and other drug services are of the highest quality. Services can use feedback to measure their performance and improve.
https://www.legislation.qld.gov.au/view/html/asmade/act-2006-025
© The State of Queensland (Office of Queensland Parliamentary Counsel) 2014-2020 (Ver. 2.6.9.2 Rev. 6022)
https://www.legislation.qld.gov.au/view/pdf/asmade/act-2006-025
Health Quality and Complaints Commission Act 2006 No. 25, 2006 Part 3 Dealing with health quality complaints 50 How commission must deal with a health quality complaint. . . . . 33 51 Dealing with quality matter as health service complaint. . . . . . . . 34 Part 4 Dealing with health service complaints
https://www.complaints.services.qld.gov.au/
Feb 07, 2018 · Complaints and compliments. Your feedback helps the Queensland Government deliver quality services. Online feedback form * I would like to ...
http://www.southburnett.biz/pdfs/2007report.pdf
Commission (HQCC) into the quality of health services in the Cherbourg Aboriginal Community which was conducted at the direction of the Honourable Stephen Robertson MP, Minister for Health, under sections 86(f) and 164(1)(e) of the Health Quality and Complaints Commission Act 2006 (Qld). 2.
https://www.qld.gov.au/health/staying-healthy/environmental/food/report-food-safety-issue
Apr 11, 2018 · food safety issues at a Queensland Government facility (e.g. public hospitals, state schools). ... report the issue to 13 HEALTH (13 43 25 84), particularly if another person has similar symptoms after eating the same food. ... (‘best before’ dates are a guide to the quality of food, not necessarily whether they are safe).
https://www.abc.net.au/health/healthmap/qld/
Health Quality and Complaints Commission Independent body with the aim to improve the quality and safety of Queensland's health services. Top. Divisions of general practice.
https://www.smithslawyers.com.au/help/health-ombudsman-complaint
Queensland Health Ombudsman Complaints - Step by Step Guide The Office of the Health Ombudsman is an independent body with a structured system to handle complaints about health service providers. The system is designed to make health professionals accountable to the public and maintain confidence in …
https://metrosouth.health.qld.gov.au/new-policy-office-of-the-health-ombudsman-complaints-management
[Closed on 4 January 2015]On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the Health Quality and Complaints Commission and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency. As part of the changes, all health service complaints are now managed by
https://www.parliament.qld.gov.au/documents/explore/ResearchPublications/ResearchBriefs/2006/RBR200620.pdf
A proposed new health commission for Queensland EXECUTIVE SUMMARY On 20 February 2006, the Premier, the Hon Peter Beattie MP, and the Minister for Health, the Hon Stephen Robertson MP, announced that legislation would be prepared to establish a …
https://www.forgov.qld.gov.au/schedules/health-complaints-management-retention-and-disposal-schedule
Aug 29, 2019 · Health Complaints Management Retention and Disposal Schedule ... 21 October 2013. Used by: Office of the Health Ombudsman (formerly Health Quality and Complaints Commission) QDAN: 658 v.2 . Summary. Covers the core business records of health complaints management. Downloads. Health Complaints Management Retention and Disposal Schedule QDAN658 v ...
https://www.brisbanetimes.com.au/national/queensland/clearing-the-backlog-of-queensland-s-health-complaints-20180917-p504bt.html
Sep 17, 2018 · Queensland's new Health Ombudsman has already overseen an ... Concerned about the state of an regulation agency established to replace the already-criticised Health Quality and Complaints ...
https://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2014/5414T4886.pdf
Oversight of the Health Quality and Complaints Commission Health and Community Services Committee 1 1 Introduction 1.1 Role of the committee The Health and Community Services Committee (the committee) has oversight responsibility for the Health Quality and Complaints Commission (HQCC) under the Parliament of Queensland Act 2001
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