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The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://en.wikipedia.org/wiki/Cooktown_Hospital
Children's Health Services, will oversee the implementation of a Statewide paediatric service. Health Quality and Complaints Commission. In response to the Forster Review of Queensland Health Systems an independent Health Quality and Complaints Commission was established on 1 July 2006 to allow patients to lodge complaints about health matters.Headquarters: 33 Charlotte Street, Brisbane
https://www.qld.gov.au/health/contacts/complaints
Sep 21, 2015 · Unresolved complaints. If you lodged a complaint with the Queensland Health facility and it was not resolved to your satisfaction, you may wish to contact the Office of the Health Ombudsman. This independent organisation reviews and investigates health complaints. Complaints about a Hospital and Health Service
https://www.legislation.qld.gov.au/view/pdf/asmade/act-2006-025
Health Quality and Complaints Commission Act 2006 No. 25, 2006 Part 3 Dealing with health quality complaints 50 How commission must deal with a health quality complaint. . . . . 33 51 Dealing with quality matter as health service complaint. . . . . . . . 34 Part 4 Dealing with health service complaints
https://www.qmhc.qld.gov.au/research-review/health-system-performance/healthcare-complaints
There are fewer mental health complaints. A report by the former Health Quality and Complaints Commission on Mental Health Complaints noted that complaints about mental health services were only 5 per cent of total complaints, suggesting people may …
https://www.legislation.qld.gov.au/view/html/asmade/act-2006-025
© The State of Queensland (Office of Queensland Parliamentary Counsel) 2014-2020 (Ver. 2.6.9.2 Rev. 6022)
https://www.parliament.qld.gov.au/documents/explore/ResearchPublications/ResearchBriefs/2006/RBR200620.pdf
A proposed new health commission for Queensland – Health Quality and Complaints Commission On 20 February 2006, the Queensland Premier, the Hon Peter Beattie MP, and the Minister for Health, the Hon Stephen Robertson MP, announced that a new health commission, to be called the Health Quality and Complaints Commission, would
https://www.health.qld.gov.au/cairns_hinterland/html/ryan-home
Queensland Health Quality and Complaints Commission (HQCC) Australian Commission on Safety and Quality in Health Care; 13 HEALTH; Smart Services Queensland; The Patient Safety and Quality Improvement Service provides training and ongoing support to local Ryan's Rule coordinators.
https://www.forgov.qld.gov.au/schedules/health-complaints-management-retention-and-disposal-schedule
Aug 29, 2019 · Health Complaints Management Retention and Disposal Schedule ... 21 October 2013. Used by: Office of the Health Ombudsman (formerly Health Quality and Complaints Commission) QDAN: 658 v.2 . Summary. Covers the core business records of health complaints management. Downloads. Health Complaints Management Retention and Disposal Schedule QDAN658 v ...
https://www.qmhc.qld.gov.au/
Improving the mental health and wellbeing of Queenslanders. The Commissioner and staff of the Queensland Mental Health Commission wish you a Happy Christmas and a …
https://www.oho.qld.gov.au/make-a-complaint/
Information for providers about Queensland's health complaints management system. Learn more. Home » Make a complaint. Make a complaint. If you have a complaint about a health service provided to you, a family member, or someone in your care, you can lodge a complaint with us in a number of ways. When making a health service complaint, it’s ...
https://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2014/5414T4886.pdf
1.3 Functions of the Health Quality and Complaints Commission The HQCC is an independent statutory body which replaced the Health Rights Commission in 2006 following recommendations of the 2005 Forster Review.6 The Health Quality and Complaints Commission Act 2006 (the Act) sets out the functions of the HQCC in four categories: health service
https://www.cabinet.qld.gov.au/documents/2008/aug/hqcc%20report%20into%20mackay%20hospital/Attachments/HQCC%20report%20on%20Mackay%20Hospital.pdf
7.9 Health Quality and Complaints Commission opinion and recommendations 95 8. Credentialling of Dr Khalafalla 96 8.1 Queensland Health’s credentialling policy (2002) 96 8.2 National guidelines for credentialling and defining the scope of clinical practice 97 8.3 The Health Quality and Complaints Commission Standard 99
https://www.forgov.qld.gov.au/file/13816/download?token=wx3wKOUu
Health Quality Complaints Commission The Highlight Report presents key results from the 2013 Working for Queensland Employee Opinion Survey, which was implemented in June 2013.
https://www.data.qld.gov.au/dataset/consultancy-spending-health-quality-and-complaints-commission
Consultancy spending undertaken by the Health Quality and Complaints Commission. Data and Resources. 2012-13 Consultancy spending - Health Quality and Complaints Commission CSV Popular Consolidated consultancy spending undertaken by the Health Quality and...
https://www.ndiscommission.gov.au/qld
Queensland. From 1 July 2019, the NDIS Quality and Safeguards Commission started managing quality and safeguards in Queensland.. The NDIS Commission Queensland office will be located at: 215 Adelaide Street Brisbane QLD 4000
https://www.healthcomplaints.tas.gov.au/
To improve the safety and quality of health services in Tasmania; We look into complaints from individuals or organisations about the provision of health services in Tasmania in both the public and private sectors. The Commissioner works directly with consumers and health service providers. His work includes: Managing complaints and enquiries
https://www.agedcarequality.gov.au/
On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.
https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.
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