Queensland Rail Customer Complaints

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Customer feedback - Queensland Rail

    https://www.queenslandrail.com.au/aboutus/contact/contactform
    Queensland Rail welcomes information directly from our customers including enquiries, suggestions, compliments and complaints. Collectively we call this feedback, and it’s one of the most important customer contributions our customers make to our business. Please be aware that TransLink coordinate complaints,...

Contact us - Queensland Rail

    https://www.queenslandrail.com.au/aboutus/contact
    Queensland Rail is always happy to receive your enquiries and feedback. You can contact us in one of the following ways: Online. Lodge an online customer enquiry form; Lodge an online lost property enquiry form Call us Business hours. Our contact centre …

Customer Feedback - Queensland Rail

    https://www.queenslandrailtravel.com.au/Pages/CustomerFeedback.aspx
    Customer Feedback Form Queensland Rail Travel welcomes information directly from our customers including enquiries, suggestions, compliments and complaints. We value your customers feedback and welcome any suggestions from you on how we might improve what we do.

Customer feedback information - Queensland Rail

    https://www.queenslandrail.com.au/about%20us/Right%20to%20Information/Documents/Customer%20Feedback%20Policy%20%28PDF%29.pdf
    including Queensland Rail, to schedule services to meet the needs of customers. TransLink’s goal being to combine bus, train and ferry services to provide customers with an enjoyable, smooth and effortless journey. Travel network This refers to long distance travel by train. Definitions Queensland Rail Limited ABN 71 132 181 090 QR3600.39_A4 _0315

Compliments and complaints (Department of Transport and ...

    https://www.tmr.qld.gov.au/About-us/Contact-us/Compliments-and-complaints.aspx
    Sep 27, 2019 · If you are not satisfied with the outcome of the internal review you can contact the Queensland Ombudsman or the Queensland Human Rights Commission. Complaints statistics In 2018-19, we managed 16 million customer interactions and there were 189.7 million trips on public transport in South East Queensland.

Contact us (Department of Transport and Main Roads)

    https://www.tmr.qld.gov.au/About-us/Contact-us/Compliments-and-complaints/~/link.aspx?_id=966C818EE69F472584A9F5A7AB0B0340&_z=z
    Apr 03, 2019 · Provide feedback, compliments or complaints about public transport, including bus or train services and booked hire service licences by contacting TransLink Report a road hazard or incident Call 13 19 40 to report a road incident, hazard, pothole or signal fault.

Queensland Rail We aim to be Australia's best performing ...

    http://www.queenslandrail.com.au/
    Look out for a Commuter Catch-Up session at a station near you. View session times.

Customer Charter - Queensland Rail

    https://www.queenslandrail.com.au/forcustomers/customer-charter
    As a part of Queensland Rail's commitment to the environment, paper copies are available on request at stations and local Queensland Rail Travel Centres. A copy of our charter is available for download below. We will use customer feedback and research when reviewing our charter.

Contact us (Department of Transport and Main Roads)

    https://www.tmr.qld.gov.au/Contact-us
    Queenslanders affected by bushfires in Scenic Rim and Southern Downs areas may be eligible for natural disaster relief. The Department of Transport and Main Roads Queensland values your feedback. We value your feedback and aim to respond within 15 working days. If your request is urgent, please contact us by phone.

Queensland Rail Limited ABN hiring Customer Journey ...

    https://au.linkedin.com/jobs/view/customer-journey-adviser-6mth-opportunities-at-queensland-rail-limited-abn-1738703664
    The provision of information to customers is a critical component of Queensland Rail’s operations and directly impacts customer satisfaction. The CJA roles will assist in the delivery of timely, transparent, personalised and consistent information to our customers …

Feedback and enquiries translink.com.au

    https://translink.com.au/contact-us/feedback
    TransLink take incidents involving children and young people very seriously and for this reason, we request that any urgent matters relating to children and young people are reported via the TransLink Call Centre on 13 12 30 to ensure all relevant information is provided to assist in a timely investigation. Customers with specific needs can find information about interpreter and accessibility ...

Contact Us - Queensland Rail

    https://www.queenslandrailtravel.com.au/Pages/ContactUs.aspx
    Customer Feedback - At Queensland Rail Travel we strive to provide consistent, world-class service to our customers. We would like to hear any feedback on any of our long distance or tourist services. Send Customer Feedback: Booking Enquiries - Please submit any …

Queensland Rail Customer Service Jobs (with Salaries ...

    https://au.indeed.com/Queensland-Rail-Customer-Service-jobs
    Queensland Rail is an integrated customer and rail infrastructure business servicing the passenger, tourism, resources and freight customer markets throughout… 30+ days ago · Save job · more... View all Queensland Rail jobs - Cairns jobs

Timetable - Queensland Rail

    https://www.queenslandrailtravel.com.au/Planyourtrip/timetable
    Timetable Key ^ Denotes a station where the train will only be stopped at if reservations have been pre-booked. # Service will not set down or pick up at Wallumbilla Station. Contact Queensland Rail Travel for transfer options. * Service includes Gold Class Note: Short sector timetable booking restrictions apply.

Queensland Rail (Brisbane) - 2020 All You Need to Know ...

    https://www.tripadvisor.com/Attraction_Review-g255068-d8071589-Reviews-Queensland_Rail-Brisbane_Brisbane_Region_Queensland.html
    Dec 19, 2019 · Response from QueenslandRailTravel, Customer Service at Queensland Rail Responded 3 weeks ago It is indeed very disappointing to hear of this. Feedback can be provided to [email protected]/5(97)

Complaints & problems ACCC

    https://www.accc.gov.au/consumers/complaints-problems
    You can use our complaint letter template to help you draft a letter to the business. Make a consumer complaint There are three steps to follow when making a complaint, but the first step is always to contact the business to explain the problem and how you would like it fixed.

James Broadway - Group Station Master - Queensland Rail ...

    https://au.linkedin.com/in/jamesbroadwayrailprofessional
    - Responding to customer complaints and Ministerials on behalf of Traveltrain Operations. - Management of all assets belonging to Traveltrain Operations and Heritage Rail. This included arranging for repairs to assets, ensuring preventative maintenance programs are in place, maintaining the asset register, asset procurement, risk assessments ...Title: Group Station Master at …

TMR's Customer Value Proposition (Department of Transport ...

    https://www.tmr.qld.gov.au/Community-and-environment/Research-and-education/TMRs-Customer-Value-Proposition
    Oct 11, 2019 · Our Customer Value Proposition is a triple bottom line that ensures that we work together to provide our customers with a seamless experience, regardless of which part of the department they are dealing with and regardless of transport mode. Our TMR Customer Charter was also co-designed with our customers, our stakeholders and our people.

Queensland rail noise complaints philadelphia.

    https://restaurantmenuscript.com/bondage/queensland-rail-noise-complaints-philadelphia.php
    Queensland rail noise complaints philadelphia Queensland Rail welcomes information directly from our customers including enquiries, suggestions, compliments and complaints. Please be aware that TransLink coordinate complaints, compliments and feedback regarding Citytrain services, safety and security, ticketing and customer service.



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