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https://www.aptean.com/solutions/compliance-solutions/aptean-respond/
Aptean Respond. Aptean Respond is a world-class case and complaint management platform that supports every role in your customer experience team—from front-line agents and case managers to team leaders and executives.
https://www.consumerfinance.gov/data-research/consumer-complaints/
The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first.
https://www.consumerfinance.gov/data-research/consumer-complaints/search/?from=0&searchField=all&searchText=&size=25&sort=created_date_desc
Mortgage Database (HMDA) Consumer Credit Trends Mortgage Performance Trends Financial Well-Being Survey Credit Card Surveys & Agreements Prepaid Account Agreements CFPB Research Conference CFPB Researchers Help advance financial well-being Explore our national survey data and think about ways to empower families to achieve higher financial well ...
https://www.capterra.com/complaint-management-software/
Zendesk is the leading cloud-based complaint management software built for better customer relationships. Easily solve tickets and track customer complaints on any channel: text SMS, web, mobile app, phone, email, social media. See why over 200,000 teams use Zendesk to lower their support costs and increase customer satisfaction.
https://data.gov.uk/dataset/5cb536f9-8271-45c7-bdb3-418a429eacbf/respond-independent-case-examiner-complaints-database
Feb 10, 2016 · Respond - Independent Case Examiner Complaints Database ... Other Licence View licence information Summary Database containing details of clients who have made formal complaints about DWP Agencies and some private sector providers contracted by DWP to deliver services. ... Respond - Child Support Agency Complaints Database; Sentinel Stroke ...
https://www.coretec.com.au/complaintspro
RESPOND Management of the Problem. This gives you fully integrated customer complaints handling tools, so that you can keep everything related to a case organised and easy to access. You can also create reports and dashboards to help you monitor the performance of your whole complaints management system in place.
https://www.consumerreports.org/consumer-complaints/days-may-be-numbered-for-the-consumer-complaint-database/
Consumers have until Monday to voice their opinion on keeping the CFPB's Consumer Complaint Database public. ... collect consumer complaints and to respond to …
https://www.aptean.com/assets/resources/data-sheets/Aptean-Respond-Datasheet-en.pdf
Aptean Respond World-Class Complaint Management Aptean Respond is an enterprise complaint management platform that supports every role in your customer experience team – from frontline staff and managers to team leaders and executives. Through configurable workflows and user-friendly dashboards, Respond empowers your team to
https://morningconsult.com/wp-content/uploads/2016/11/PerformLine_CFPB-Trends-Report_Oct2016_Print-2.pdf
O CTOBER 2016 RISK SIGNAL REPORT BY How Companies Respond to the CFPB Consumer Complaint Database An analysis of trends and key Risk Signals for companies from the CFPB’s Consumer Complaint Database
https://www.ecri.org/components/HRC/Pages/PtSup1.aspx?tab=2
Aug 17, 2016 · Healthcare organizations typically respond to patient complaints and grievances with service recovery efforts aimed at mitigating frustration, addressing concerns, and retaining patient and community loyalty. However, not all organizations look for patterns of systems failures and individual performance issues that emerge from these reports ...
https://www.housingwire.com/articles/50178-cfpb-public-consumer-complaint-database-is-here-to-stay/
Sep 18, 2019 · CFPB: Public consumer complaint database is here to stay ... received in its database. The CFPB takes those complaints, ... ability to respond publicly to individual complaints listed in the ...Author: Kelsey Ramírez
https://www-odi.nhtsa.dot.gov/VehicleComplaint/
ALL complaints are reviewed. Some complaints may lead to an investigation. Some investigations lead to recalls. Unverifiable complaints may be removed from searchable information. Note: The review and investigation process MAY take a long time, but don't worry--you will be notified if there is a recall.
https://www.trupointpartners.com/cfpb-complaint-database-faqs
Learn the answers to 7 common questions about the CFPB's complaint database. In 2015, the CFPB announced a public complaint database that includes consumer narratives. There are lots of questions about how the database works, and how to respond to complaints. This short eBrief will answer some of your questions. You'll learn:
https://www.nytimes.com/2018/04/25/business/cfpb-complaints-database-mulvaney.html
Apr 25, 2018 · Consumer Bureau Looks to End Public View of Complaints Database ... Bureau asks the subjects of complaints to respond within 15 days. ... further about the agency’s plans for the complaints ...
https://www.in.gov/attorneygeneral/2434.htm
The Attorney General cannot act as your private attorney. It is the responsibility of the Attorney General to protect public interests. In doing so, the Attorney General’s Office may file lawsuits on behalf of the state against companies that violate laws protecting consumers.
https://www.washingtonpost.com/business/get-there/got-a-grievance-against-a-credit-bureau-post-your-complaint-here-and-youre-more-likely-to-get-a-response/2019/05/10/beb715ac-72ab-11e9-8be0-ca575670e91c_story.html
May 10, 2019 · The CFPB has received more than 1.5 million complaints since the database was established in 2011. In 2018, the agency published more than …
https://www.marketwatch.com/story/republicans-might-make-this-major-change-to-the-cfpb-2017-11-29
Nov 30, 2017 · Republicans might make this major change to the CFPB ... Mulvaney’s arrival could mean a new era for the CFPB’s database of consumer complaints, …
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