Rmbc Complaints Procedure

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Complain about Council Services – Rotherham Metropolitan ...

    https://www.rotherham.gov.uk/contact-council/complain-council-services/1
    When this is not possible we have a formal complaints procedure to deal with your complaint. If you have a complaint, suggestion or compliment please let us know. If you have any concerns about the actions or service provided by the Council's Chief Executive, you can also use this form to register a complaint. Make a complaint

COMPLAINTS POLICY AND PROCEDURE FOR RESIDENTS

    https://englishrural.org.uk/wp-content/uploads/2015/09/Complaints-Policy.pdf
    COMPLAINTS POLICY AND PROCEDURE FOR RESIDENTS 1. INTRODUCTION 1.1 English Rural Housing Association is committed to the providing quality services and support to residents. Although we will always take time to do our very best, things may occasionally fall short of our and resident expectations. The purpose of this document is to outline how any

Complaints procedures – Rotherham Metropolitan Borough Council

    https://www.rotherham.gov.uk/downloads/download/36/council_constitution
    We provide local government services to residents, businesses and visitors. Rotherham Metropolitan Borough Council: Riverside House, Main Street Rotherham S60 1AE.

Complaints procedure - Rochdale Borough Council

    http://www.rochdale.gov.uk/council-and-democracy/contact-us/complaints-and-compliments/pages/complaints-procedure.aspx
    Complaints procedure - general council services ... Most complaints are dealt with under this procedure unless your complaint is about a school, social care services, councillors, Link4Life and Rochdale Boroughwide Housing. More information can be found at corporate complaints and compliments.

Understand how your council works: Make a complaint - GOV.UK

    https://www.gov.uk/understand-how-your-council-works/make-a-complaint
    How local councils work in England - types of council, decision-making, council finances, local councillors and making complaints Understand how your council works: Make a complaint - GOV.UK Skip ...

Complain about your council - GOV.UK

    https://www.gov.uk/complain-about-your-council
    Complain about your council Complain to your council if they have done something wrong, failed to provide a service or not followed correct procedures. Postcode lookup. Enter a postcode

School Complaints Procedure for handling School Complaints

    http://kivetonparkinfants.co.uk/wp-content/uploads/2015/08/RMBC-Complaints-procedure.pdf
    School Complaints – Procedure for handling School Complaints ... Appendix C – School Complaints Procedure ... procedure, given a copy of it, and be kept informed of progress. There is a crucial balance to be maintained between supporting the individual so that

Comments, complaints and compliments Rochdale

    https://www.rbh.org.uk/feedback
    Customer Feedback: Complaints, Compliments and Comments. We welcome all comments, complaints and compliments about our services. They give us the opportunity to identify what works well and where we need to make changes. This helps us to make sure that we are delivering the right services in …

Procedure for considering complaints alleging a failure to ...

    https://moderngov.rotherham.gov.uk/documents/s111157/RMBC%20Member%20Standards%20Complaints%20Procedure%20Final%20-%20Appendix%20A.pdf
    Procedure for considering complaints alleging a failure to comply with the Members’ Code of Conduct within Rotherham Borough Council Introduction 1. This procedure should be used to deal with complaints submitted under the Members’ Code of Conduct adopted by Rotherham Borough Council and the Parish and Town Councils in the Borough. 2.

How to Complain - Local Government Ombudsman

    https://www.lgo.org.uk/make-a-complaint
    You should go through all stages of their complaints procedure. See our Top tips for making a complaint. 2. Complain to us. If your problem has not been put right. If you have not had a response within a reasonable time. This should usually be within 12 weeks but may be longer for social care complaints that follow a statutory process.

Equality and Diversity Policy - Rotherham Aspire

    http://www.rotherhamaspire.org/Files/Download/EqualityandDiversityPolicy%20Aspire.pdf
    2016-17 RMBC Corporate Plan and Performance Management Framework ... (2015-2017) Prevention of Bullying and Harassment at Work Policy Corporate Complaints Policy Recruitment and Selection Policy [Corporate Safeguarding Policy] ... Disciplinary Procedure and Rules Prevention of Bullying and Harassment at Work Procedures ...

ROTHERHAM FEDERATION TENANT SCRUTINY Rotherham …

    https://www.rotherhamfederation.org/wp-content/uploads/2019/01/TS3-FINAL-REPORT.pdf
    anti-social behaviour complaints ROTHERHAM FEDERATION TENANT SCRUTINY Rotherham Tenant Scrutiny ... 6.2 Procedure 13 6.3 Partnership working 27 6.4 Staff training 29 6.5 Prevention work 31 7. ... RMBC Performance and Data Analyst Asim Munir, RMBC Tenant Involvement Coordinator ...

DRAFT RMBC Equality and Diversity Policy - Rotherham

    https://moderngov.rotherham.gov.uk/documents/s106464/Appendix%20-%20Corporate%20Equality%20and%20Diversity%20Policy.pdf
    Rotherham Metropolitan Borough Council (RMBC) is committed to working on behalf of, and for, all of its customers, residents, partners and visitors. By better ... • Grievance procedure • Complaints procedures • Training and development plans • Code of Conduct

Rochdale Borough Council - Home

    http://www.rochdale.gov.uk/
    10 February 2020 - 28 June 2020. Visitors to Rochdale, Dippy's only North West stop, can enjoy 2 dinosaur adventures as part of their visit and they're both free.

Winthrop Gardens Complaints Procedure

    https://www.winthropgardens.org.uk/wp-content/uploads/2019/04/Winthrop-Gardens-Complaints-Procedure.pdf
    under the complaints procedure, it must be entitled ‘FORMAL COMPLAINT’ 2.4 When a complaint is received from someone who does not live in the Parish of Wickersley or is not a Visitor to Winthrop Gardens, the Clerk and Chairman shall decide if the complaint is such that the complainant can enter into the formal complaints procedure.

Whistleblowing: Guidance for Employers and Code of Practice

    https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/415175/bis-15-200-whistleblowing-guidance-for-employers-and-code-of-practice.pdf
    Communicate policy and procedure . Having a policy is a good first step to encourage workers to blow the whistle but each organisation needs to let its workers know about the policy and make sure they know how to make a disclosure. Some organisations choose to publicise their policy via their intranet or through a staff newsletter.

The Code of Conduct and Complaints Procedure maltbyblogger

    https://maltbyblogger.com/2013/02/26/the-code-of-conduct-and-complaints-procedure/
    “A Parish Council is obliged to have a Complaints Proceedure of their own. Parishioner’s and parish council staff should be able to access this proceedure. It has nothing to do with the RMBC’s Standard Board. Only the conduct of Councillors can be referred to …

A Model General Complaints Procedure for Schools

    http://www.rawmarshchildrenscentre.co.uk/images/pdf/COMPLAINTS%20PROCEDURE%202.doc
    Complaints Procedure . Introduction. This is intended as a good practice guide, applying to most general complaints which a school /children’s centre is likely to receive from parents. It would also meet the Circular 6/94 requirement to have a policy about complaints concerning SEND …

CONFIDENTIAL RMBC Members Code of Conduct Update on ...

    http://democracy.rochdale.gov.uk/documents/s17088/RMBC%20Members%20Complaints%20update.pdf
    CONFIDENTIAL RMBC Members Code of Conduct Update on complaints: 28 th May 2013 Member/ date complaint ... Complaints from local residents of rude and ... NB First 2 cases listed commenced under the old procedure/resolved or to be resolved under the …

Procedure for New Placements at Independent Specialist ...

    http://democracy.rochdale.gov.uk/documents/s16882/Post%2016%20RMBC%20Procedure%20for%20New%20Placements%20at%20ISPs%20May%202013.pdf
    RMBC Version 1: May 2013 Procedure for New Placements at Independent Specialist Providers (Academic Year ... via the corporate complaints procedure. 9.3 The Local Authority will confirm the outcome of the discussion forum within 14 working days of the forum taking place.



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