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https://www.royalnavy.mod.uk/-/media/royal-navy-responsive/documents/reference-library/br-3-vol-1/chapter-23.pdf
REPRESENTATIONS AND COMPLAINTS CONTENTS SECTION 1 - GENERAL MATTERS Para 2301. Representation or Complaint - Definitions SECTION 2 - SERVICE COMPLAINTS 2302. Statutory Right to make a Service Complaint and its relationship to Employment Tribunals 2303. Sources of Information 2304. Introduction to the Reformed Service Complaints Procedure 2305.
https://www.gov.uk/government/organisations/ministry-of-defence/about/complaints-procedure
Complaints under the Data Protection Act 1998. Details of the complaints procedure relating to the processing of personal data held by MOD are contained in the replies to each subject access ...
https://www.navy-net.co.uk/community/threads/service-complaints.68312/
Nov 25, 2012 · Having sat on the receiving end of 2(as a Staff member not the subject) I can tell you leave doesn't count and plenty of people submit them. Do they win - that's hard to answer, I've seen lots but the two main ones MoD 'won' both, mainly because (IMHO) there really wasn't a proper case, people seem to use them as vehicles to vent their spleen even when they've tried other avenues and been …
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/493915/20160119-JSP_831-Final_Part_1_Directive_for_Publishing_-O.pdf
Jan 19, 2016 · service complaints process is to work, and creates the office and sets out the powers of the new Service Complaints Ombudsman. 2. Part 1 of this JSP sets out what must be included in the service complaints process based on that legislation, and how the …
https://www.royalnavy.mod.uk/~/media/Files/Navy-PDFs/RN%20Life/Equality_Diversity_and_You_Booklet_Revised-U.pdf
Bullying and Harassment Complaints Procedures “I may wish to make a Complaint. Who can I turn to for advice?” ... The Questionnaires Procedure Training Service Line Managers of Civilian Staff ... We aim to be a World Class Navy ready to Fight and Win. We also pride ourselves on being a top class
http://www.public.navy.mil/bupers-npc/organization/bupers/IG/investigations/Pages/Grievances.aspx
Procedure for Grievances. Civilian and military personnel are expected and encouraged to register complaints and grievances through the proper supervisory and grievance "Chain of Command". In almost all situations, the first stop should be your supervisor.
http://www.nationalarchives.gov.uk/surgeonsatsea/
Surgeons at sea - Royal Navy Medical Officers' Journals. About the project. The ADM 101 series consists of journals and diaries compiled by Royal Navy surgeons and assistant surgeons who served on HM ships, hospitals, naval brigades, shore parties and …
https://www.theguardian.com/uk/2013/mar/21/report-armed-forces-complaints
Mar 21, 2013 · Commissioner says complaints system in armed forces is too bureaucratic and should be simplified ... Report criticises handling of armed forces complaints ... Royal Air Force Royal …
https://www.talktotrinity.com/complaints-policy/
Trinity Insurance Services Ltd. Trinity House 1 Old Market Avenue Chichester West Sussex PO19 1SP or by telephone on +44 (0) 1243 817777 or by email to [email protected]. In all cases please quote your policy reference or quotation reference number. Our complaints procedure is …
https://www.merseyrail.org/contact-us/complaints-form.aspx
The fastest way to resolve a problem experienced while travelling with us is by using our Twitter channel (@merseyrail). The team are available from start till end of train services each day and the team are able to resolve most queries or issues very quickly.
http://www.public.navy.mil/bupers-npc/support/21st_Century_Sailor/equal_opportunity/Pages/ResolvinganIssue.aspx
The Navy has systems in place to resolve Equal Opportunity and Sexual Harassment issues. The Command Climate Specialist (CCS) or Command Managed Equal Opportunity (CMEO) Program Manager at your command are there to provide information and assist you in resolving issues informally and when necessary, processing a formal report.
https://www.thesun.co.uk/news/4627702/bungling-navy-officer-accidentally-fired-a-torpedo-into-a-nuclear-base-while-doing-maintenance/
Oct 06, 2017 · A BUNGLING Navy operator accidentally fired a torpedo at a nuclear dockyard that flew across a jetty and smashed into a fence. Amazingly no-one …
https://publications.parliament.uk/pa/cm201213/cmselect/cmdfence/720/72005.htm
22. The Royal Navy had taken a different approach in its handling of complaints and had seen positive results. The Commissioner told us the Royal Navy had seen startling results. In 2011, it had resolved large numbers informally and upheld three quarters of complaints that, either in whole or in part, that came to the Navy at level 2.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/209888/JSP763_1_July_2013.pdf
HARASSMENT COMPLAINTS PROCEDURES A GUIDE FOR ALL MOD SERVICE AND CIVILIAN PERSONNEL ABOUT MAKING, RESPONDING TO, ADVISING ON, INVESTIGATING, AND DECIDING ON, ... 2 The term ‘civilian personnel’ includes Royal Fleet Auxiliary personnel. It does not include locally employed civilians
https://www.scoaf.org.uk/
Welcome to the Service Complaints Ombudsman for the Armed Forces The Ombudsman provides independent and impartial oversight of the Service complaints system for members of the UK Armed Forces. We use cookies on our website. By continuing to browse our site, ...
http://www.ilo.org/dyn/normlex/en/f?p=1000:53::::53:P53_FILE_ID:3131002
On Board Complaint Procedure (Regulation 5.1.5) Seafarers are entitled to lodge a complaint on board the ship in case of non-compliance with legal dispositions, regulations or agreements made under the MLC, 2006 (including seafarers' rights). A formal and appropriate complaint procedure for a fair, effective and expeditious handling
http://web1-rbl.temporarywebsiteaddress.com/docs/default-source/default-document-library/royal_charter_version_13.pdf?sfvrsn=8e9a446f_0
Articles 4 2003 Royal Charter Version 13 (c) to relieve suffering, hardship and distress to spouses, children and dependants caused by the absence of those serving in the Royal Navy, Army and Royal Air Force on Regular, Reserve or Auxiliary engagements;
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/522906/20160512_RN_RM_2015_Sexual_Harassment_Report.pdf
extent of sexual harassment in the Royal Navy/Royal Marines (RN/RM), the impact this has on respondents and how effectively the RN/RM currently prevents and manages sexual harassment. ... ‘Having a complaints procedure that works’ receives the highest rating amongst measures that are or would be effective in dealing with sexual harassment ...
https://www.usni.org/magazines/proceedings/2009/january/rude-awakening
The Royal Navy took a much different approach when asked to do the same, by reducing personnel instead of training; in fact they even improved their training to compensate. The Royal Navy has been asked to do more with less, and their success with this is directly related to the quality of training provided to those who are being asked to do more.
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