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https://www.gov.scot/publications/social-work-complaints-consultation-report/
Aug 01, 2012 · Social Work Complaints: Consultation Report . 1. This is a report on the consultation carried out by the Scottish Government on options to improve the handling of social work complaints in Scotland. Analysis of the consultation responses is attached in the annexes. Background. 2.
https://www.spso.org.uk/how-to-complain-about-public-service
Scottish Government and directorates. We look at complaints after you have gone through the Scottish Government complaints procedure to try to sort things out first. If you have already complained to them and are still not happy, you can ask us if we can look at your complaint. ... Advice on social work complaints (PDF) Multi-agency complaints ...
https://www.gov.scot/health-and-social-care/
Neurological care and support: framework for action 2020-2025 The framework sets out a vision for driving improvement in the care and support for those with neurological conditions in Scotland.
https://www2.gov.scot/resource/doc/365931/0124513.pdf
Section 5B of the Social Work (Scotland) Act 1968 provides for Scottish Ministers by order to require local authorities to establish a procedure allowing a person to make representations or complaints about social work functions. Such an order was made - The Social Work (Representation Procedure) (Scotland) Order 1990 (SI 1990/2519).
http://ssscnews.uk.com/2017/01/31/spso-social-work-complaints/
Following a Scottish Government review of social work complaints, the Scottish Public Services Ombudsman (SPSO) is introducing two major changes to the handling of these complaints from 1 April 2017. There is a new two stage model complaints handling procedure (CHP) for all …
https://consult.gov.scot/integration-and-reshaping-care-division/complaints-for-social-work/
Overview. Consultation on Draft Order to Amend the Scottish Public Services Ombudsman Act 2002. This consultation seeks your views on the draft Order to amend the Scottish Public Services Ombudsman Act 2002 to allow the Scottish Public Services Ombudsman (“the SPSO”) to investigate complaints in relation to the substance of social work decisions.
https://www.parliament.scot/parliamentarybusiness/CurrentCommittees/96629.aspx
Repealing the existing power for Scottish Ministers to require local authorities to create a social work complaints procedure. The Scottish Government have indicated that one effect of this repeal is that the SPSO will be able to use its existing functions to create a model complaints handling procedure for social work complaints, and that ...
http://inclusionscotland.org/social-work-complaints/
The Scottish Government has published plans to change how Social Work complaints are dealt with. Inclusion Scotland is giving oral evidence to the Scottish Parliament’s Health and Sport Committee on Tuesday 01 March 2016 about why we do not think the news complaints process is good enough.
https://www.housingregulator.gov.scot/landlord-performance/national-reports/thematic-work
Complaints handling by Scottish Social Landlords. We examine how Scottish social landlords deliver apply the standards in the Scottish Social Housing Charter and the Scottish Public Services Ombudsman's Model Complaints Handling Policy. Updated 29 April 2019 National reports
The Care Inspectorate and Scottish Social Services Council (SSSC) published new figures on the levels of staff vacancies in Scotland’s social care services today. The report comes as the Scottish Government launches a new campaign to promote careers in adult social care ‘There’s More To Care Than Caring’. Published on 28 January 2020
http://www.parliament.scot/gettinginvolved/petitions/PE01700-PE01799/PE01785_BackgroundInfo.aspx
I am asking for the Scottish Government to review social work powers as I believe that they are currently being abused. In my view, the following areas should be looked at: Employability Social workers should not be allowed to disclose any information to employers about a child or an adult’s past.
We are Scotland's Ombudsman. The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities.. Find out more in our Information Centre
https://scottishchildrensservices.com/
Scottish Childrens Services Social Work Guides, Information & Complaints. Scottish Children's Services, at last an informative website giving you best advice for parents facing Social Work family envolvement with guides, information and how to complain and where to.
https://www.valuingcomplaints.org.uk/handling-complaints/complaints-procedures/social-work
The Social Work Model Complaints Handling Procedure (CHP) was published on 15 December 2016 under section 16B of the Scottish Public Services Ombudsman Act 2002 (as amended by the Public Services Reform (Scotland) Act 2010).. Under section 16C of the SPSO Act 2002, the Ombudsman has notified all relevant authorities in Scotland that the Social Work Model CHP applies to them with effect …
https://blogs.gov.scot/health-social-care-integration/2015/10/22/social-work-complaints-procedure-consultation/
Oct 22, 2015 · Scottish Government Blog. As we continue to make progress towards integrated health and social care, one area that’s overdue for change is the social work complaints system, with the existing procedures dating from 1996.
https://consult.gov.scot/integration-and-reshaping-care-division/complaints-for-social-work/consultation/view_respondent?uuId=111588336
Find and participate in consultations run by The Scottish Government Draft Order to revise the procedures for complaints about social work - Scottish Government - Citizen Space
https://socialworkscotland.org/
Social Work Scotland is the professional leadership body for the social work and social care professions. We are a social work leadership body, led by our members. We work to influence policy and legislation and to support the development of the social work and social care workforce.
https://en.wikipedia.org/wiki/Scottish_Commission_for_the_Regulation_of_Care
Where improvement is needed, they support services to make positive changes. The Care Inspectorate was set up in April 2011 by the Scottish Government as a single regulatory body for social work and social care services, including child protection and the integration of children's services. The new organisation took on work in these areas ...Formed: 2011
https://en.wikipedia.org/wiki/Scots_Government
The Scottish Government (Scottish Gaelic: Riaghaltas na h-Alba; Scots: Scots Govrenment) is the executive in Scotland for areas of public policy which are not reserved. The government was established in 1999 as the Scottish Executive under the Scotland Act 1998, which created a devolved administration for Scotland in line with the result of the 1997 referendum on Scottish devolution.Appointed by: First Minister approved by …
https://www.heraldscotland.com/news/18225931.scottish-government-spends-1-5m-social-media-advertising-shakeup/
The Scottish Government has spent more than one and a half million pounds on social media advertising in the last five years. More than £1m was spent on Facebook, while the rest was split on ads ...
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