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https://www.scoaf.org.uk/
Nicola Williams, Service Complaints Ombudsman. Nicola Williams became the Service Complaints Ombudsman for the Armed Forces on the 1st January 2016, following a year in the role as the Service Complaints Commissioner for the Armed Forces. Read more about the Ombudsman
https://www.gov.uk/government/organisations/service-complaints-commissioner
The Service Complaints Commissioner (SCC) was created by the Armed Forces Act 2006, following the deaths of four soldiers at Princess Royal Barracks, Deepcut. It aims to ensure all service men and ...
https://www.theguardian.com/uk/2013/mar/21/report-armed-forces-complaints
Mar 21, 2013 · Dr Susan Atkins, the service complaints commissioner, castigates the way the system deals with cases concerning armed forces personnel. "After five …
https://publications.parliament.uk/pa/cm201213/cmselect/cmdfence/writev/service/service.pdf
effectiveness of the Service Complaints Commissioner (SCC) for the Armed Forces, including the resources and powers available to her, the complaints system (including possible improvements), and the Commissioner’s relationship with the MoD and each of the individual Services. Effectiveness 2.
https://www.scoaf.org.uk/about-us/who-is-the-ombudsman/
Nicola Williams became the Service Complaints Ombudsman for the Armed Forces on the 1st January 2016, following a year in the role as the Service Complaints Commissioner for the Armed Forces. Before this, she held the post of the Complaints Commissioner for the Cayman Islands from 2009 to 2014, with a remit that extended over 93 government ...
https://publications.parliament.uk/pa/cm200809/cmselect/cmdfence/277/277.pdf
6 Service Complaints Commissioner for the Armed Forces: the first year November 2006 11. During the Bill s Committee stag e in the House of Lords, the Government tabled three new clauses to the Armed Forc es Bill providing for a Service Complaints Commissioner
https://en.wikipedia.org/wiki/Susan_Atkins_(civil_servant)
She joined the civil service in 1989. Atkins was appointed in 2007 to be the first independent Service Complaints Commissioner for the Armed Forces. Atkins is also a non-executive director of the Quality Assurance Agency and of the Leadership Foundation for Higher Education.
https://chathamhive.blogspot.com/2017/05/service-complaints-ombudsman-for-armed.html
May 22, 2017 · The Service Complaints Ombudsman was established by the Armed Forces (Service Complaints and Financial Assistance) Act 2015. The Ombudsman is the successor to the Service Complaints Commissioner for the Armed Forces, a role established by the Armed Forces Act 2006 as part of significant reforms to the Service complaints process.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/317819/20140505-af-complaints-bill-memorandum.pdf
Armed Forces (Service Complaints Commissioner) Regulations 2007 (SI 2007/3352). 2. This memorandum describes the purpose and content of the Armed Forces (Service Complaints and Financial Assistance) Bill; identifies the provisions of the Bill which confer powers to make delegated ...
https://www.forces.net/services/tri-service/forces-complaints-commissioner-urges-personnel-not-hold-back
Tri-Service Forces Complaints Commissioner Urges Personnel Not to Hold Back. The new complaints commissioner for the Armed Forces says she wants to hear more complaints from servicemen and women in her first months in...
https://discovery.nationalarchives.gov.uk/details/r/C13344270
The post of Service Complaints Commissioner for the Armed Forces was created by the Armed Forces Act 2006 with a remit which covers any complaint made after 1 January 2008. The Act introduced a number of significant changes to the Service complaints system to make it fairer, more independent and more transparent.
https://www.independent.co.uk/news/uk/home-news/nicola-williams-meet-the-civilian-general-putting-the-armed-forces-on-their-guard-10488211.html
Sep 05, 2015 · News > UK > Home News Nicola Williams: Meet the civilian general putting the armed forces on their guard. Exclusive: Nicola Williams, soon to be Service Complaints Commissioner, is …
https://www.forces.net/services/tri-service/forces-complaints-commissioner-gets-grips-army
The Service Complaints Commissioner has been getting to grips with the Army on a visit to Colchester. Nicola Williams has been in post since the start of the year, and will assume greater powers when her role becomes "Armed Forces Ombudsman" next year.
http://www.legislation.gov.uk/uksi/2007/3352/made
Section 366 of the Armed Forces Act 2006 provides for the appointment of a Service Complaints Commissioner. Section 338 of that Act provides for the referral to the relevant officer by the Service Complaints Commissioner of allegations made to him that a person subject to service law has been wronged in a prescribed way. Regulation 2 sets out the prescribed ways.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/377467/new-format-explanatory-notes.pdf
The Armed Forces (Service Complaints and Financial Assistance) Bill: Creates a Service Complaints Ombudsman to replace the existing Service Complaints Commissioner. The Ombudsman will be appointed by Her Majesty on the recommendation of the Defence Secretary. Sets out the framework for the redress of service complaints including who can make a
http://www.ombudsmanassociation.org/find-an-ombudsman.php?navletter=S
Service Complaints Ombudsman for the Armed Forces. The role of the Service Complaints Ombudsman is to provide independent and impartial scrutiny of the handling of Service complaints made by members of the UK Armed Forces. The Ombudsman is the successor to the Service Complaints Commissioner for the Armed Forces. Jurisdiction: UK Category ...
http://www.legislation.gov.uk/uksi/2007/3352/contents/made
Section 366 of the Armed Forces Act 2006 provides for the appointment of a Service Complaints Commissioner. Section 338 of that Act provides for the referral to the relevant officer by the Service Complaints Commissioner of allegations made to him that a person subject to service law has been wronged in a prescribed way. Regulation 2 sets out the prescribed ways.
https://www.dailymail.co.uk/news/article-1372169/Bullying-harassment-racism-complaints-soar-Armed-Forces.html
Complaints of bullying, harassment, racism and sexism in the Armed Forces have leapt 50 per cent in a year, a report revealed yesterday. ... Dr Susan Atkins, the Service Complaints Commissioner ...
http://military-lawyer.co.uk/category/military-employment-claims/
According to the Service Complaints Commissioner for the Armed Forces, a service complaint is a workplace grievance.It covers wide of area of issues – in dealing with the various ways serving personnel can complain about how they think they have been mistreated in the military.
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