We collected information about Shsct Complaints Policy for you. There are links where you can find everything you need to know about Shsct Complaints Policy.
http://www.southerntrust.hscni.net/contact/3853.htm
The Regulation and Quality Improvement Authority will monitor how complaints about regulated services are handled. If your complaint relates to a placement we have made in an establishment, such as a nursing or residential home, you can complaint to the provider of care or, if you prefer, you can raise your concerns with us.
http://www.southerntrust.hscni.net/pdf/Complaints.WeValueYourViewsLargePrint.pdf
A copy of the Trust policy for the management of complaints can be accessed by contacting the Corporate Complaints Officer. Making a complaint does not affect your rights and will not result in the loss of any services you have been assessed as requiring.
http://www.southerntrust.hscni.net/contact/1614.htm
Each year a significant number of people received services provided or commissioned by the Southern Health & Social Care Trust and the vast majority have a positive experience and are cared for by well trained professional and support service staff, all of whom are highly dedicated.
http://www.southerntrust.hscni.net/about/1604.htm
The Trust's A-Z of policies and procedures are published in portable document format (PDF) and range in size from 80KB to 415KB: Absconding Patient Procedure. Administration of Intravenous Fluids & Medicines in Neonates Policy. Admission, assessment and discharge policy for children and young people with safeguarding concerns.
http://www.southerntrust.hscni.net/
Provides acute and hospital-based services and a wide variety of community-based social services and support to people at home. Formed from the amalgamation of Craigavon Area Hospital Group, Craigavon and Banbridge Community, Newry and Mourne and Armagh and …
http://www.hscbusiness.hscni.net/pdf/Working_Well_Together_Policy(1).pdf
Any remedial action must be taken speedily and the issues dealt with until resolution is achieved. 5.2.5 Staff should be informed, by managers, of the requirement under this policy to ‘work well together’. This should form part of the individual’s induction programme at both corporate and departmental levels.
http://www.hscbusiness.hscni.net/services/1966.htm
Human Resources Policies & Procedures. Click here for 'Human Resources Policies & Procedures'
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
Stage 1 – complaints go to the team leader of the individual or team that your complaint references. The team leader will investigate, with a target of responding to your complaint within 20 working days Stage 2 – complaints are investigated by the senior manager responsible for the team that your complaint references.
https://beyondhousing.co.uk/wp-content/uploads/2019/07/Complaints-Policy.pdf
Complaints Policy 1.0 Introduction 1.1 Beyond Housing is committed to going beyond bricks and mortar and aims to provide excellent services that meet the needs of all of our customers. However, we recognise that on occasion
https://waymarks.org.uk/wp-content/uploads/2017/03/1.-Concerns-complaints-compliments-policy-version-7.pdf
Concerns, complaints & compliments policy This policy is concerned with how we encourage, respond to, monitor and act on complaints, concerns and compliments from the people we support and their representatives about the services Dimensions provide. ___ Policy author: Clayton Lister Policies, Compliance & Safeguarding Manager
https://www.nds.org.au/images/files/NDS_Complaints_Policy.pdf
the Chief Executive, the complaint will normally be dealt with by the President of NDS Internal complaints, where a staff member makes a complaint concerning another staff member, will be dealt with in accordance with the Grievance Policy and Procedures of NDS. Written complaints may be sent to the relevant NDS office.
http://www.setrust.hscni.net/contact/2118.htm
The time limits for making a complaint are:- Within 6 months of the event, or Within six months of becoming aware that you have cause for complaint, provided this is not more that 12 months after the event. These limits can be extended if there are good reasons why you did not complain sooner.
https://jobs.hscni.net/Job/4660/bhsctsenior-complaints-officer-band-6
The offical website for Health and Social Care Jobs in N Ireland. Jobs include Admin, Estates, IT, Management, Medical, Dental, Nursing, Midwifery, AHP, Social …
https://www.publichealth.hscni.net/directorate-nursing-and-allied-health-professions/allied-health-professions-and-personal-and-publi-5
The PHA has responsibility for leading implementation of policy on PPI across HSC. This primacy has been given to the PHA as a result of Policy Guidance, the Legislation (HSC (Reform) Act (NI) 2009) and the Department’s Health and Social Care Framework Document.
https://www.publichealth.hscni.net/sites/default/files/directorates/files/SHSCT%20PPI%20Report%2016-17.pdf
The common link between complaints, compliments and involvement is an area which could be explored further. There is a perception that the complaints process is a formal mechanism to draw attention to problems in the system. Whilst this is an important process, Trusts feel that the lack of connection to PPI means that there are
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/415175/bis-15-200-whistleblowing-guidance-for-employers-and-code-of-practice.pdf
complaint is a personal grievance. Workers who make a disclosure under an organisation’s whistleblowing policy should believe that they are acting in the public interest. This means in particular that personal grievances and complaints are not usually covered by whistleblowing law. It is important that any policy, procedures and other
https://jobs.hscni.net/Job/4213/whsctcomplaints-officer-band-5-temporary
WHSCT_Complaints Officer Band 5 (Temporary) ref:51538740. Share Job: Closes: Notes: Applicants must clearly demonstrate that they are an employee of the HSC at …
https://westerntrust.hscni.net/
Primary Care Multi-Disciplinary Teams bring positive outcomes to local patients Over 20,000 patient appointments taken place with new MDT staff
https://10000morevoices.hscni.net/download/newsletters/Patient-Experience-Newsletter-February-2019.pdf
SHSCT Complaint Leaflets -Service User Feedback -Complaints In Quarter 4 2018, 173 complaints were made to the Trust, within which 242 complaints subjects were identified (23 subject areas). This was a decrease of 11 from Quarter 3 however an increase of 26 from the same quarter in 2017. Top 5 Complaints by Subject October – December 18
http://www.setrust.hscni.net/about/2111.htm
Information Governance Policies and Procedures. The South Eastern Health & Social Care Trust is subject to the Freedom of Information Act and, as such, is committed to ensuring that information held by the Trust is made available to its staff and the general public whenever it is possible and/or appropriate to do so within the terms of the legislation.
Searching for Shsct Complaints Policy information?
To find needed information please click on the links to visit sites with more detailed data.
