Shsct Complaints

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Complaints - Southern Health and Social Care Trust

    http://www.southerntrust.hscni.net/contact/3853.htm
    Complaints. The Southern Health and Social Care staff strives to get things right, but sometimes things don’t always go according to plan. When this happens, it is important to put things right quickly and to use the experience to improve our services and prevent reoccurrence in the future.

Welcome to the Southern Health and Social Care Trust website

    http://www.southerntrust.hscni.net/
    Provides acute and hospital-based services and a wide variety of community-based social services and support to people at home. Formed from the amalgamation of Craigavon Area Hospital Group, Craigavon and Banbridge Community, Newry and Mourne and Armagh and …

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

Contact Us - Business Services Organisation (BSO)

    http://www.hscbusiness.hscni.net/contact.htm
    Business Services Organisation (BSO) Headquarters. 2 Franklin Street Belfast BT2 8DQ. 030 0555 0113. BSO Procurement and Logistics Headquarters. 77 Boucher Crescent Belfast BT12 6HU. 030 0555 0206. BSO Payments Centre. Greenmount House Woodside Road Industrial Estate Ballymena BT42 4PT, 028 9536 2996. BSO Procurement and Logistics Service. 5 ...

WHO CAN COMPLAIN? Complaints Department Altnagelvin …

    http://westerntrust.hscni.net/pdf/Western_Trust_Complaints_Leaflet.pdf
    Complaints Team would be happy to meet with you. Do bring along a friend or relative if you would like their support. HELP WITH MAKING A COMPLAINT Our Complaints Team can provide you with more information on how to make a complaint. Alternatively, the Patient and Client Council can provide free and confidential advice,

Complaints - setrust.hscni.net

    http://www.setrust.hscni.net/contact/2118.htm
    Complaints. Our Commitment. We want to give the best service to all our residents, patients and clients, and their relatives and carers. Usually we succeed - but sometimes things can go wrong. When this happens, we want to hear about it so we can put things right.

HSCNI Jobs Home - Search for Health and Social care Jobs ...

    http://jobs.hscni.net/
    The offical website for Health and Social Care Jobs in N Ireland. Jobs include Admin, Estates, IT, Management, Medical, Dental, Nursing, Midwifery, AHP, Social …

BHSCT_Senior Complaints Officer Band 6 - HSCNI Jobs

    https://jobs.hscni.net/Job/4660/bhsctsenior-complaints-officer-band-6
    The offical website for Health and Social Care Jobs in N Ireland. Jobs include Admin, Estates, IT, Management, Medical, Dental, Nursing, Midwifery, AHP, Social …

Southern Health and Social Care Trust (SHSCT) Personal and ...

    https://www.publichealth.hscni.net/sites/default/files/directorates/files/SHSCT%20PPI%20Report%2016-17.pdf
    The common link between complaints, compliments and involvement is an area which could be explored further. There is a perception that the complaints process is a formal mechanism to draw attention to problems in the system. Whilst this is an important process, Trusts feel that the lack of connection to PPI means that there are

Contacts - HSCB

    http://www.hscboard.hscni.net/contacts/
    You may contact us at Health and Social Care Board Headquarters or local offices listed below: Health and Social Care Board Headquarters 12-22 Linenhall Street Belfast BT2 8BS T: 0300 555 0115 E: [email protected] Belfast LCG 12-22 Linenhall Street Belfast BT2 8BS T: 0300 555 0115 E: [email protected] South Eastern LCG 12-22 Linenhall Street Belfast BT2 8BS […]

Annual Complaints Report 2017-2018 - Patient and Client ...

    https://patientclientcouncil.hscni.net/download/19/reports/335/annual-complaints-report-2017-2018.pdf
    frequently named in complaints dealt with by the PCC. It is difficult to attribute the large increase of over 80% in cases made about the SHSCT to any one factor. It can be partly attributed to the appointment of a Complaints Support Officer during this time to cover this Trust area following a period when the post was vacant due to staff changes.

Maternity Reports: LSA SHSCT Supervisory Roadshow 5th Nov …

    https://pureadmin.qub.ac.uk/ws/files/14449698/Maternity_Reports.pdf
    SHSCT in 2012 • Average age of women giving birth is 30 years‐higher rates of ... • Complaints should be published on hospital websites • GPs need to undertake a monitoring role on behalf of their patients who receive acute hospital and other specialist services ...

Action Plan to implement the Recommendations outlined in ...

    http://www.hscboard.hscni.net/download/PUBLICATIONS/COMPLAINTS/Complaints-in-the-HSC-Evaluation-Report-Action-Plan_2.pdf
    Action Plan to implement the Recommendations outlined in the ‘Complaints in the HSC Evaluation Report’ and advice that can be provided by the HSCB in respect of complaints resolution and implementation of the Guidance Training is provided to established forums on a regular basis, i.e. to the Practice Managers’ Chairs.

Early Years - setrust.hscni.net

    http://www.setrust.hscni.net/services/earlyyears.htm
    Early Years. The primary responsibility of the Early Years Service within the South Eastern Trust is the registration, support and inspection of day care provision for children aged under 12.

Staff email and gateway access Sheffield Health and ...

    https://www.shsc.nhs.uk/staff-email-and-gateway-access
    The link below enables staff from Sheffield Health and Social Care NHS Foundation Trust to access webmail and cannot be accessed by anyone else.

Homepage Sheffield Health and Social Care

    https://www.shsc.nhs.uk/
    We provide a range of mental health, learning disability and substance misuse services to the people of Sheffield. Some of the specialist services we provide support people from across the region, and our gender identity clinic receives referrals from across the country.

Business Services Organisation (BSO)

    http://www.hscbusiness.hscni.net/pdf/SHSCT_Orthodontic_Referral_Guidelines_final_version_for_web_16_October_2013.doc
    Welcome to the Business Services Organisation. The Business Services Organisation has been established to provide a broad range of regional business support functions and specialist professional services to the health and social care sector in Northern Ireland.

Whistleblowing: Guidance for Employers and Code of Practice

    https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/415175/bis-15-200-whistleblowing-guidance-for-employers-and-code-of-practice.pdf
    particular that personal grievances and complaints are not usually covered by whistleblowing law. The second thing that a worker must reasonably believe is that the disclosure tends to show past, present or likely future wrongdoing falling into one or more of the following categories:

First Steps – Legal issues in record-keeping

    http://rcnhca.org.uk/top-page-001/record-keeping/legal-issues-in-record-keeping/
    Legal issues in record-keeping. It makes sense to start our look at record-keeping by looking at some of the legal issues around it. Health departments in the UK make two things clear about the legal aspects of record-keeping in health services:

Home - Northern Health and Social Care Trust

    http://www.northerntrust.hscni.net/
    Welcome to the new Northern Trust website The Northern Health and Social Care Trust is one of five health and social care trusts in Northern Ireland. The Trust is responsible for the delivery of safe and effective health and social care services to a population of approximately 470,000, the largest resident population in Northern Ireland.



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