Singapore Consumer Protection Complaint

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Making Complaints CCCS

    https://www.cccs.gov.sg/approach-cccs/making-complaints
    1) Complaint against an errant retailer regarding an unfair trade practice. The Consumers Association of Singapore (CASE) and the Singapore Tourism Board (STB) remain the first points of contact for local consumers and tourists respectively to handle complaints.

CASE - Complaint & Resolution Making a Complaint

    https://case.org.sg/complaint.aspx
    You can also submit your complaints online here. Please allow 3 working days for our Consumer Relations Officer to respond. For online submission, please attach relevant support documents, invoices and a copy of your NRIC (front and back) when submitting your complaints.

CASE - Home

    https://case.org.sg/
    The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices.

Consumer Rights in Singapore SingaporeLegalAdvice.com

    https://singaporelegaladvice.com/law-articles/consumer-rights-in-singapore/
    Nov 01, 2019 · Consumers are protected under the Consumer Protection (Fair Trading) Act. This act covers consumer rights under Singapore’s lemon laws, among others. As for the course of action, local consumers can seek help from the Consumers Association of Singapore (CASE) , while tourists can seek help from the Singapore Tourism Board.

Consumer Protection in Singapore: Unfair Sales Practices ...

    https://singaporelegaladvice.com/law-articles/unfair-sale-practices-cooling-periods-right-cancel-contracts-consumer-protection-fair-trading-act/
    Nov 22, 2018 · The Consumer Protection (Fair Trading) Act (CPTFA) is a law protecting consumers in Singapore. The CPFTA applies to most consumer transactions, but does not apply to sales of land and houses, employment contracts, and pawnbroking.

CASE - Complaint & Resolution Online Complaint

    https://case.org.sg/complaint_onlinecomplaint.aspx
    Please complete the form below on details of your complaint and submit to us. After the officer assessed your case, if you need us to handle it, you will need to join us as a member, as we are an Association. If a case is taken up by a CASE Officer an administration fee is charged according to the claims as follows.

CASE - Contact Us

    https://case.org.sg/contactus.aspx
    Please contact us if you have any queries with regards to joining CASE as a member or to check the status of your existing membership with us. If you wish to lodge a complaint against a company/vendor, please approach our Consumer Relations Department

Consumer Protection - enterprisesg.gov.sg

    https://www.enterprisesg.gov.sg/quality-standards/consumer-protection
    Consumer Protection. Enterprise Singapore oversees consumer product safety regulations to ensure that the products suppliers put on the market are safe. We also keep consumers informed about the latest product safety information. As the national body for legal metrology, we regulate weighing and measuring instruments for trade use to ensure fair...

Consumer Protection (Fair Trading) Act - Singapore ...

    https://sso.agc.gov.sg/Act/CPFTA2003
    “Commission” means the Competition and Consumer Commission of Singapore established by section 3 of the Competition Act (Cap. 50B); [Act 10 of 2018 wef 01/04/2018] “consumer” means an individual who, otherwise than exclusively in the course of business —

Submit a complaint Consumer Financial Protection Bureau

    https://www.consumerfinance.gov/complaint/
    Submit a complaint. Complaints give us insights into problems people are experiencing in the marketplace and help us regulate consumer financial products and services under existing federal consumer financial laws, enforce those laws judiciously, and educate and empower consumers to make informed financial decisions.

CASE - Consumer Guides CPFTA & Lemon Law

    https://case.org.sg/consumer_guides_cpfta.aspx
    The Consumer Protection (Fair Trading) Act (CPFTA) The Consumer Protection (Fair Trading) Act (Cap. 52A) or CPFTA was enacted to protect consumers against unfair practices and to give them additional rights in respect of goods that do not conform to contract.

Online Purchase Scams: What to Do If Your Orders Do Not ...

    https://singaporelegaladvice.com/law-articles/online-purchase-scams-what-to-do-if-your-orders-do-not-arrive/
    Nov 01, 2019 · Lodge a complaint with the Consumers Association of Singapore (CASE) CASE handles complaints related to consumer-to-business disputes. There are several steps CASE may take to help you resolve your dispute, from drafting a letter to the retailer to advising you on available options such as mediation.

Things to know about Singapore's Consumer Protection Act ...

    https://www.asiaone.com/singapore/things-know-about-singapores-consumer-protection-act
    Tourists can file complaints with the Singapore Tourism Board. If the dispute cannot be settled by CASE, the consumer may file a claim in court for civil remedies. Most claims should be filed under...

Consumers Association of Singapore (CASE) - Consumers ...

    https://www.consumersinternational.org/members/members/consumers-association-of-singapore-case/
    Consumers Association of Singapore (CASE) The Consumers Association of Singapore (CASE) is committed to protecting the interests of consumers through the provision of education and consumer information, and fostering an environment of fair and ethical trading practises.

Consumer Protection (Fair Trading) Act CCCS

    https://www.cccs.gov.sg/legislation/consumer-protection-fair-trading-act
    The Consumer Protection (Fair Trading) Act. Regulations . List of unfair practices. The Consumer Protection (Fair Trading) Act (Cap. 52A) or CPFTA was enacted to protect consumers against unfair practices and to give consumers additional rights in respect of goods that do not conform to contract, and for matters connected therewith.

econsumer.gov: Complaint Detail Information

    https://econsumer.gov/en/Details
    econsumer.gov is an initiative of the International Consumer Protection and Enforcement Network (ICPEN). ICPEN is a network of governmental organizations in the enforcement of fair trade practice laws and other consumer protection activities.

Guide to Lemon Law in Singapore SingaporeLegalAdvice.com

    https://singaporelegaladvice.com/law-articles/what-is-the-lemon-law/
    Aug 02, 2018 · Consumer Protection in Singapore: Unfair Sales Practices Online Purchase Scams: What to Do If Your Orders Do Not Arrive Specific consumer matters. Do I have to pay the 10% service charge in restaurants? Is it illegal to jailbreak your iPhone, iPad, Android, or to modify your Playstation, Wii or Xbox in Singapore?

Filing a Consumer Complaint USAGov

    https://www.usa.gov/consumer-complaints
    File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies. Some federal agencies accept complaints about companies, but may not resolve your problem. They use ...

Submit a complaint Consumer Financial Protection Bureau

    https://www.consumerfinance.gov/complaint/getting-started/
    You’ll need the dates, amounts, and other details about your complaint. If you have documents you want to include, such as billing statements or letters from the company, you’ll be able to attach them in Step 3. Make sure to include all the information you can, because you generally can’t submit a second complaint about the same problem.

File a consumer complaint Mass.gov

    https://www.mass.gov/how-to/file-a-consumer-complaint
    We must receive all complaints in writing and cannot take your complaint over the phone. However, our Consumer Hotline is staffed from 10:00 a.m. to 4:00 p.m., Monday through Friday, to answer your questions, provide information, and give you instructions on how to file a written complaint. You can reach us at (617) 727-8400.



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